Fretz RV

Excellent from sales, finance to service! Mike was excellent in finding us the hybrid camper that fit our camping needs! So friendly and there for us every step of the way! Mike always return Mike was excellent in finding us the hybrid camper that fit our camping needs! So friendly and there for us every step of the way! Mike always returned our calls promptly and with such enthusiasm! Brian in finance was their to help us with the best rates and the best warranty that fit our needs! Jamie in Service was fabulous over the phone twice! Once to send us a part we needed and knew exactly what to send and it was correct and complete when recd.! The second time was our first camping trip she walked every step to correct the issue and continue our family weekend! She really knows her stuff! They all made us feel important to them and cared about our experience at the dealership as well as after! We are even going to travel the hour to have our RV serviced by Fretz twice per year and/or as needed. We would not want to go anywhere else! More

Jayco Rv purchase Eric and the Fretz org. Deliver....fair and businesslike....couldn't be happier with our experience at Fretz Rv....looking forward to dealing with the Eric and the Fretz org. Deliver....fair and businesslike....couldn't be happier with our experience at Fretz Rv....looking forward to dealing with them for many years to come! More

pleasant Dealing with Don Harpel and the gang at Fretz was a pleasurable experience. Everyone was friendly, knowledgeable, and if they didn't have a answer the Dealing with Don Harpel and the gang at Fretz was a pleasurable experience. Everyone was friendly, knowledgeable, and if they didn't have a answer they got one. They were not pushy or over aggressive at any point throughout the purchase. get overall experience. More

My new Rv Thank you to Fretz Rv for our new Rv, special to Al Papa becauce was a very nice to us. For the good service, he help us with all the question. Thank you to Fretz Rv for our new Rv, special to Al Papa becauce was a very nice to us. For the good service, he help us with all the question. More

very smooth and welling informing new Fifth wheel purchase Ron Huckel was a great salesman, Very knowledgeable and informative from the time of looking to the delivery day. Overall this was a great experienc Ron Huckel was a great salesman, Very knowledgeable and informative from the time of looking to the delivery day. Overall this was a great experience More

Great service - Great price Great to deal with. Prompt call backs. Great price. Would do it again. Everyone was very helpful and I will return there for my RV service. Great to deal with. Prompt call backs. Great price. Would do it again. Everyone was very helpful and I will return there for my RV service. More

"On the road......." traveling in our trailer! We had a wonderful experience purchasing our first travel trailer at Fretz RV. Mark Cain was great to help us decide what would work best for us and We had a wonderful experience purchasing our first travel trailer at Fretz RV. Mark Cain was great to help us decide what would work best for us and getting us started. They were also very kind to postpone our pick up date several times after we had car troubles. When we finally got our car back, Fretz and Mark worked us right in for pick up. Mark went over setting up and taking down and all the details re: the workings of the trailer. He gave us some great advise in several areas. Brian was very kind to work with in the financing department. We'd definitely recommend going to Fretz if you're interested in purchasing any type of travel vehicle. More

World Class as always Purchased my 2nd RV from Fretz's and received nothing but the best through the sales process. Bob Spack is great to deal with. I'd recommend Fretz's Purchased my 2nd RV from Fretz's and received nothing but the best through the sales process. Bob Spack is great to deal with. I'd recommend Fretz's for any of your RV needs. More

EXCELLENT CUSTOMER SERVICE Eric, just wanted to extend a "thank you" to you and Al. It was a pleasure dealing with you and Al. I appreciated the no pressure part of the sales a Eric, just wanted to extend a "thank you" to you and Al. It was a pleasure dealing with you and Al. I appreciated the no pressure part of the sales aspect. I also appreciated the friendly and caring approach Al took with me and my wife during the delivery process. I felt both you and Al were very personable and exhibited a true care for proving excellent customer service !!! I feel the Fretz gave me a fair trade a fair price and a Great price for the unit I purchased. More

Our first RV We bought our first RV from your dealership. Luke Wilson was our salesman. We had been shopping for months but then we found exactly the RV We were We bought our first RV from your dealership. Luke Wilson was our salesman. We had been shopping for months but then we found exactly the RV We were looking for at a decent price at your dealership. We were surprised to learn after we test drove the RV that someone else had a deposit on the RV. Lucky for us they did not follow through and a week later we were the new owners. Luke did a good job explaining how everything worked on the RVs and we were excited to drive away. That was until we got about 6 miles away and the alarm for one of the jacks started going off. Of course at that time I just had entered the turnpike. I nursed the RV To the Allentown rest stop where I tried raising and lowering the leveling system 5 times hoping to clear the fault. The right rear jack was not going all the way up. I then called Luke and he told me to try and force it up with a 2 by 4 when I got home. I just spent $70,000+ and the solution was to try and force the jack? I told him I was not comfortable with that as I did not want to have an issue on my way home. Luke connected me to a service person who again told me to run the RV through the leveling cycle a few times, I told him I had done this. He said it would be fine to drive home the hydraulics were just a little rusty from sitting. I was told to spray them with WD 40 and it should fix the problem. I still have the issue... I feel as though someone from your organization should have met me at the Allentown rest area and either fix the issue or take it back to your shop. More