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Ford Country
Henderson, NV
1,454 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV.
Ford Country is a nationally recognized and highly awarded family-owned business that has been serving the Las Vegas and Henderson communities since 1922. The owner, Gary Ackerman, is a third-generation Ford dealer that has lived in Las Vegas since 1955 and dreamed of building his own version of what a Ford store should be since he was a boy. We have a state-of-the-art facility producing a high volume yet consumer-oriented Sales, Service, Parts, and Accessories departments, as well as an on-site 50's era diner. Ford Country is an inviting one-stop shop for all your transportation needs. We look forward to you joining our family. At Ford Country, "Everything We Do Is "Driven By You!"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,454 reviews
September 08, 2015
Purchase Experience Generally, my overall experience was good. Purchase price on the used F150 was agreed upon quickly. However, I then had to wait for over one hour to Generally, my overall experience was good. Purchase price on the used F150 was agreed upon quickly. However, I then had to wait for over one hour to see the finance person. That long of a wait seems unreasonable to me. After a couple of days of ownership, I discovered that one of the key fob remotes did not work - even with new batteries. In addition, I was unable to find the door access code for the remote entry feature. I contacted my salesman John Macinnis who immediately said he would take care of it when I came in to pick up my "green slip" True to his word, when I arrived a few days later he provided me with a replacement key fob and the door code in a matter of minutes. More
by LVAJ
Employees Worked With
Brian Grinn, John Macinnis
Helpful September 08, 2015
Outstanding Experience! THE very best car buying experience I have ever had. From the initial contact with our sales person to the assistance from another sales person, to wo THE very best car buying experience I have ever had. From the initial contact with our sales person to the assistance from another sales person, to working out the numbers with the sales manager and finally deciding to take advantage of a great finance deal of ZERO interest with the finance manager, I cannot say enough good things about my experience. I went in with fists clenched, ready for battle and found myself relaxed and laughing! Great men at Ford Country...genuinely good guys. I would highly recommend buying your next Ford at Ford Country! More
by Nicola
Employees Worked With
Kurt Summers, Kevin Vanetta, Scott Gilmore
September 08, 2015
Wonderful and easy experience This is my 2nd purchase at Ford County. The first time was an excellent experience and when I came back the 2nd time it was even better. Sheri and S This is my 2nd purchase at Ford County. The first time was an excellent experience and when I came back the 2nd time it was even better. Sheri and Scott are great people and wonderful to deal with. I had a great and easy experience and will definitely be back in the future for my next trade in. More
by hemantigger
September 08, 2015
Almost perfect Everyone was great. I gave 4 stars. It would have been 5 stars if after servicing my vehicle it had been washed and the clock reset. Everyone was great. I gave 4 stars. It would have been 5 stars if after servicing my vehicle it had been washed and the clock reset. More
by Alemu
Employees Worked With
Ryan Burgess
September 08, 2015
Kevin Schwann Our experience with Kevin Schwann and Ford Country was great! Kevin was so helpful and answered all of our questions thoroughly! I would recommend For Our experience with Kevin Schwann and Ford Country was great! Kevin was so helpful and answered all of our questions thoroughly! I would recommend Ford Country and Kevin to anyone. More
by Clkraemer
Employees Worked With
September 08, 2015
Good salesman Kevin helped me get into the car I wanted and didn't make me feel pressured at all. He was a pleasure to work with. Kevin helped me get into the car I wanted and didn't make me feel pressured at all. He was a pleasure to work with. More
by Blitzbc
Employees Worked With
September 03, 2015
First ever new Ford vehicle I inquired about a new vehicle about a month previous to coming to Ford Country. I had no intention of buying at Ford because we had our mind set on a I inquired about a new vehicle about a month previous to coming to Ford Country. I had no intention of buying at Ford because we had our mind set on a different car. We had pleasant young lady that was pleasantly persistent on setting up an appointment. We decided to stop in and she greeted us at the store and introduced us to Tommy. He took over and our experience with Tommy was pressure free. He showed us a few cars, took us for a ride, listened to our needs and we drove off with a brand new Explorer. Everyone seemed passionate about working at Ford Country. They did not seem pressured from an employees angle. Overall very well pleased. More
by Richfr
Employees Worked With
Jessica-Internet, Kelly Henderson, Tommy Coker
August 27, 2015
They want to get a deal done, not play games Even though they told me they are not a Costco dealer, they knew of the program and provided the same deal as I had been quoted by a Costco dealer. Even though they told me they are not a Costco dealer, they knew of the program and provided the same deal as I had been quoted by a Costco dealer. As they are much closer to my house, I went with them. More
by injimmyp
Employees Worked With
August 22, 2015
Bad to Horrible Experiences Horrible wasted of my time for one and half hours, they attempted to over charged my son $5,000 for the same car he purchased on another Ford Dealer, Horrible wasted of my time for one and half hours, they attempted to over charged my son $5,000 for the same car he purchased on another Ford Dealer, the same Ford Fusion, same year brand new and same package. Just Stay away from this guys, they will play with numbers to make look like you are getting a good deal but thrust you won't. I was a car salesman for many years and thrust me when I tell you that I had the worst experience at this dealer. Don't take the low finance rate, just take your best discount on the vehicle and get your finance at your bank, no matter how bad your credit is at the dealers they will triple the numbers one way of another. I was washing these guys trying to scam my son and thank god I was there to save my son from making a $5,000 mistake. Must buyer don't do they research before going to a dealer you should know what is the factory incentives for the vehicle you are buying because sure this guys hided them from my son. My first bad experience goes back to last week of May 2015 when they posted a vehicle I wanted and I inquired before going there with Donya Talebnejad, before going there I asked do you still have the vehicle available and was told by her yes, I'll take the keys and hold it until you get here. Well I got there in less than 10 minutes, I saw Donya Outside by the hot dog stand with other salesman, she was shock to see how quick I got there, right away I asked can I see the car, well I was jerk out round for about 30 minutes while they were trying to sell another vehicle, I was told by another salesman that the vehicle I was looking for was sold two weeks before by him. I was lie by Donya when she told me that she had the keys and she was going to hold it, this was just a bait to get me to buy another vehicle at a higher price. This was my experience with my son and for that I won't never thrust this dealer for any future business. I refused to be a victim and hope I opened others customers eye. More
by Victor216
Employees Worked With
Chris Montana
August 13, 2015
4TH F150 This is my 4th f150 series truck and my third thru Ford Country. Each time I have been given exceptional attention and service. Frank Luciano was more This is my 4th f150 series truck and my third thru Ford Country. Each time I have been given exceptional attention and service. Frank Luciano was more than just a professional. He treated me as though we were childhood friends and he was going to take care of a good friend to give him the best deal possible. Kelly in finance made the process just as easy with a smile. This 4th purchase was a very easy purchase. More
by phillca
Employees Worked With
frank luciano, Kelly Henderson
