Ford of Londonderry

Car Purchase There is no pressure at all to purchase a car from Londonderry Ford. I stopped and met with Bob Morissette and he was great. He answered all of my que There is no pressure at all to purchase a car from Londonderry Ford. I stopped and met with Bob Morissette and he was great. He answered all of my questions - there was no BS. He had me meet with Chuck Cote and he was great to deal with. My wife purchased her car from Londonderry Ford several years ago and also had great service. Londonderry Ford is a straight shooter. More

Bruce is awesome This was my second time buying a car at Ford of Londonderry. The first time I leased a Ford Escape and the second time I wanted to purchase a car for This was my second time buying a car at Ford of Londonderry. The first time I leased a Ford Escape and the second time I wanted to purchase a car for my son to drive. I wanted to make sure that the car was a certified pre-owned vehicle and in good condition. I know that going to a dealership for a used car is not always easy but at Ford of Londonderry they always make you feel welcomed. Of course I went back to the same sales person, Bruce Boutin, because he always makes you feel important. My next car will come from here and because I lease they have a customer for life. I highly recommend this dealership and give Bruce an even higher recommendation. The financing for my son's car was fast and easy. More

Thanks Bob Morissette! Bob was super helpful, kind, and made the transactioin so easy. My husband and I went in to look at a used Subaru Impreza we saw online. I was not e Bob was super helpful, kind, and made the transactioin so easy. My husband and I went in to look at a used Subaru Impreza we saw online. I was not expecting to purchase the vehicle that day, but the transaction went so smoothly, we left 2 hours later with the Impreza! Thanks again Bob! More

Good coffee. Purchased a used 2013 Edge on October 16th, 2015. Bruce Boutin was very pleasant, knowledgeable and quite the story teller. Though I got slightly beat Purchased a used 2013 Edge on October 16th, 2015. Bruce Boutin was very pleasant, knowledgeable and quite the story teller. Though I got slightly beat up on the trade-in value of my F-250, I was satisfied with the compromise. Bruce even steered me in the right direction for a lunch spot while my paperwork was being completed and car prepped. More

Finance dept failire Bought a new truck financed through ford with the promise of a phone call in four months to refinance at a lower rate. Was told it would be quick and Bought a new truck financed through ford with the promise of a phone call in four months to refinance at a lower rate. Was told it would be quick and painless as they have all the information. Never got the call. My call to them has repeatedly been unreturned. Message was left marked "urgent" and I am still waiting.... Deal breaker for me to ever purchase there again. More

Pleased overall Sales staff were very cordial and not pushy. I appreciated the straightforwardness and perceived honesty. I was in a little bit of a rush when test- Sales staff were very cordial and not pushy. I appreciated the straightforwardness and perceived honesty. I was in a little bit of a rush when test-driving and they made every effort to speed things along. The finance process was also relatively painless. I am overall pleased with how the sale process went. More

Going the extra mile We knew the vehicle we wanted and my husband called to see if there was a metallic 2016 Expedition in stock. There was not but Roger located one and We knew the vehicle we wanted and my husband called to see if there was a metallic 2016 Expedition in stock. There was not but Roger located one and had it brought up from MA and by that same afternoon we took it for a test drive and that sealed the deal. It spoke volumes that Roger didn't hesitate to make things happen right away. Very helpful and accommodating. The next morning we were back to finish the deal and Chuck was so helpful. Everything was professional and super efficient. Bob took it from there and patiently and thoroughly explained the vehicle and all the technology, and answered all our questions. The whole car buying experience was unlike any I've ever experienced. Positive in all aspects and very satisfied. Thank you Londonderry Ford! More

Easy going involved salesman John Kowack was very attentive to our concerns when buying my new 2014 f250. He very patiently took us through our options as we looked at sever John Kowack was very attentive to our concerns when buying my new 2014 f250. He very patiently took us through our options as we looked at several different trucks. He gave us a great bunch of laughs and knew just when to step back or walk away when we had some thinking to do but was never far away. He was super friendly and never pushed any options on me i didnt want or need and pointed out some options on my truck i hadnt noticed. John also took the time to show me all the features on my new truck. With service this great i wish i could buy vehicles more often. I will be back! More