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Rusnak BMW
Thousand Oaks, CA
849 Reviews
Come into Rusnak BMW and take a look at our extensive inventory of new BMW cars & SUVs and used luxury cars. We work hard to get you into the vehicle you have always wanted by working with an array of lending sources to make sure you will get the most complete and comprehensive financial package available. We can help you with a BMW car loan or lease today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 849 reviews
December 08, 2015
Prompt, Courteous, and Competent Service I live in Pasadena, so I drive past quite a few BMW agencies to get service at Rusnak in Thousand Oaks. I started using their service department beca I live in Pasadena, so I drive past quite a few BMW agencies to get service at Rusnak in Thousand Oaks. I started using their service department because I was pretty happy with the salesman (Mark Weisberg) and the service writer (Bob Martin) was pleasant and seemed competent. More
by SB
Helpful December 07, 2015
Great sales service I was on the used car lot for less than 30 minutes and received great service from Claude Cantin. Claude was very knowledgeable about the car I was pu I was on the used car lot for less than 30 minutes and received great service from Claude Cantin. Claude was very knowledgeable about the car I was purchasing. He never came across with any pressure and was very easy to work with. He stayed with me through the sale and finance portion of the transaction. He wanted to make sure I did not wait too long for the for closing of the financing of my new car. He is a very gracious sales person. I will highly recommend Claude to all of my friends and family. Dave Sabedra More
by UCLADAVE
Employees Worked With
Claude Cantin
December 03, 2015
Great price and service Much better than bob smith and always willing to deal. They made it simple and quick and had the car I wanted. Amir was great as always Much better than bob smith and always willing to deal. They made it simple and quick and had the car I wanted. Amir was great as always More
by MarcinLA
Employees Worked With
Mor, Amir Khansari
December 03, 2015
Pleasure I bought so many cars and saw so many salesman's The sales man that help and took care of me was a salesman with respect helpful and he sold me and l I bought so many cars and saw so many salesman's The sales man that help and took care of me was a salesman with respect helpful and he sold me and look for a car till he found what I need with patient It took me more than a month to deside but he found it for me total pleasure More
by Moti
November 29, 2015
Best BMW Dealership Experience so Far! I have visited a few BMW dealerships so far, all always offering superb service but will say that Rusnak topped them all. From being very attentive an I have visited a few BMW dealerships so far, all always offering superb service but will say that Rusnak topped them all. From being very attentive and helpful to getting me a high end rental when all their loaners were out during my service, the entire experience was great! More
by deanchristener
Employees Worked With
Russel
November 28, 2015
Great job! I had a great experience. Thanks to Art and the entire staff for being so professional. I would recommend Rusnak BMW to anyone! Thank you! I had a great experience. Thanks to Art and the entire staff for being so professional. I would recommend Rusnak BMW to anyone! Thank you! More
by i3 driver
Employees Worked With
November 26, 2015
Outstanding customer experience! My service writer, Art, is always informed and works on my behalf to get my BMW 750 Li proper attention with an appropriate sense of urgency and timin My service writer, Art, is always informed and works on my behalf to get my BMW 750 Li proper attention with an appropriate sense of urgency and timing. RUZNAK and Art have always given me great service and made me feel comfortable that my best interests were being honored. More
by L & L WM
Employees Worked With
November 24, 2015
BMW X5 diesel Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can Dealership and BMW both contributed to help with an out of warranty repair. Car has been great, and with a great dealer service center, what more can you ask for... More
by bumo68
Employees Worked With
November 14, 2015
Great service from Claude at Rusnak BMW Bought my daughter a 128i at Rusnak BMW and Claude was great to work with. He was the consummate professional, and made the buying process easy, even Bought my daughter a 128i at Rusnak BMW and Claude was great to work with. He was the consummate professional, and made the buying process easy, even fun. Highly recommended! More
by Steve C
Employees Worked With
Claude Cantin
November 13, 2015
We loved working with Roger Carroll! Buying my car was super easy and stress free. Plus Roger quoted me the lowest price upfront. No haggling. I'm very busy and he made this experience pa Buying my car was super easy and stress free. Plus Roger quoted me the lowest price upfront. No haggling. I'm very busy and he made this experience pain free! More
by GinaZ
Employees Worked With
