Pohanka Acura
Chantilly, VA
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Totally impressed After going to several dealerships and listening to some of the pushy sales people's pitches, we found Hana and Francis at Pohanka Acura. Hana took t After going to several dealerships and listening to some of the pushy sales people's pitches, we found Hana and Francis at Pohanka Acura. Hana took the time to go over and test drive a vehicle that fit our families needs. Hana was able to answer all of our questions and concerns. More importantly, Hana wasn't pushy at all. There's nothing worse than an overzealous salesperson. The vehicle was a little out of our price range but Hana introduced us to Francis who worked out a deal that allowed us to pay cash. What a great experience, they have secured our families business. More
Great customer service Had a great experience at Pohanka Acura in Chantilly. Hana Supandi was very knowledgeable and made the difference when I had to choose which dealer I Had a great experience at Pohanka Acura in Chantilly. Hana Supandi was very knowledgeable and made the difference when I had to choose which dealer I choose to go with in the end. Loving my 2016 MDX! More
The best place to buy a car I went online to get a quote for my previous car. Frank Ha, my salesman, called me and we scheduled a time to meet. He was not only very polite, but h I went online to get a quote for my previous car. Frank Ha, my salesman, called me and we scheduled a time to meet. He was not only very polite, but he worked so hard to help me find the best car and the right deal to an extent where I couldn't refuse to get a car. Frank by far is the best salesman I have ever gotten a car with. Best experience ever at a car dealership thus far. The customer service there is excellent and he always went out of his way to ensure great customer service and satisfaction. I am so thankful that I got him as my salesman because he made me feel very comfortable with getting a car. And he consistently checked back with me to ensure that I was not enjoying my car, but to see if I had any questions or concerns. Very satisfied with my purchase. Ryan the finance director was also very friendly and helpful. Overall, this place is awesome. More
Comprehensive and Efficient This is the 6th auto I have purchased from Pohanka Acura and my first from Frank Ha. I traded in a 2008 MDX for a 2016 MDX. My time was short a This is the 6th auto I have purchased from Pohanka Acura and my first from Frank Ha. I traded in a 2008 MDX for a 2016 MDX. My time was short and Frank worked quickly but thoroughly to ensure an efficient transaction. He was also pleasant and patient. Best dealership and best autos in the D.C. area. Tough to beat. More
Excelent Sales Associate Jose Dominguez is an outstanding Sales Associate! Very knowledgeable, very attendtive and a pleasure to deal with. Makes the buying experience easy an Jose Dominguez is an outstanding Sales Associate! Very knowledgeable, very attendtive and a pleasure to deal with. Makes the buying experience easy and fun. I will alway purchase my vehicles from him and Pohanka Acura. I'm on my 7th Acura vehicle in a span of 10 years. My wife and I love our new 2016 RDX. Thanks again to Jose and the Pohanka Acura family. More
Excellent Work Hana Supandi, employee has been very nice and kind. Her attitude for customer very comfortable and awesome. I have been visited in three time ov Hana Supandi, employee has been very nice and kind. Her attitude for customer very comfortable and awesome. I have been visited in three time over there, because Hana made me to purchased it. Finally I purchased a RDX. She is really excellent. More
Excellent Service!! My experience with Yong Kim and Pohanka Acura for Acura RDX was really awesome. Thanks to Yong Kim for his timely and prompt service. I contacted few My experience with Yong Kim and Pohanka Acura for Acura RDX was really awesome. Thanks to Yong Kim for his timely and prompt service. I contacted few other dealerships near by for because of the service provided Yong Kim I was forced to drive 120 miles far to purchase it from Pohanka. Young is very pleasant to work with. If I were to go to Acura again for me or any of my friends, I will definitely recommend him. Over all, very satisfying experience and excellent service from Yong Kim. More
Excellent work !! The entire staff was cordial and inviting. Ziad (sales person)was especially professional and well mannered. Even though the dealership was closing, h The entire staff was cordial and inviting. Ziad (sales person)was especially professional and well mannered. Even though the dealership was closing, he took his time and made sure everything was to our satisfaction. Never once did we feel rushed or otherwise "tricked" like some dealerships have in the past. Kudos to Mr. Pohanka and his staff for the #1 Acura Dealership in the country!! Now I see why. More
Honest and true to his word Salesperson.. I called the dealership several days before coming in and told them what I wanted to do and Ryan Cartee was the sales person that I had talked to. Wh I called the dealership several days before coming in and told them what I wanted to do and Ryan Cartee was the sales person that I had talked to. When we finished talking I let him know that I would be coming into the dealership early due to , I work nights so he said he would be in early to help me and he did come in early. Ryan is the first Saleperson that I have ever had dealings with that was honest with everthing that he siad over the phone. He delivered what he said to me . If in need of another vechile he would be the first salesperson I would call...... Great person !!!!! Great Salesperson!!!! More
EXCELLENT CUSTOMER SERVICE!!!!!!!!!! I been looking around for a new car and really wanted acura again. Had 2001 CL Type S & 2009 TL Tech. Loved everything about it. Looks, performance o I been looking around for a new car and really wanted acura again. Had 2001 CL Type S & 2009 TL Tech. Loved everything about it. Looks, performance on car. But when new 2015 TLX came out I was little disappointed because it changed so much from the previous models but THANKS to Nathaniel Adams, I LOVE LOVE LOVE my new acura again. He helped me to get my 2015 TLX AWD TECH and I LOVE LOVE LOVE it. He made the car buying experience so easy and comfortable for me and I honestly dont think I had that experience before. To me buy car process was too long and boring. But this time he made everthing so smooth and easy and specially his customer service was excellent. I had to go back to ask him more questions (most of them was same questions that I asked him before) about the car, how it works and stuff, he didn't even get bother by it and took his time with me to explain the features and answered all my questions AGAIN and made me enjoy my car the way it should be. I'm so glad that I had chance to meet him as my salesperson and hope he stays with Pohanka for long long time because I'm sooooo going back there again for my next car and the dealer needs a person like Nathaniel Adams. Thank you for much for your EXCELLENT CUSTOMER SERVICE Nathan. More