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Royal Pre-Owned Super Center
Tucson, AZ
217 Reviews
Royal Pre-Owned Supercenter is a part of Royal Automotive Group. Royal Automotive Group is a Tucson owned family business. Royal Automotive Group’s roots can be traced back to 1958 Birmingham Alabama. Under the leadership of John A. Williamson, the “Key-Royal” Automotive Company was primarily in the retail automobile business. With many other associate dealerships around the USA, we are dedicated to building professionalism, people, opportunities, and wonderful experiences in automobile retailing.
Mr. Paul Weitman acquired ownership of Tucson‘s Buick dealership at Speedway and Columbus in March 1977. Since then, Royal Automotive Group has grown to now include Buick, GMC, Cadillac, Lexus, Jaguar, Land Rover, MINI, Kia, and Royal Used Car Outlet with 7 service centers and 2 collision centers.
As a family owned and operated business in Tucson for over 40 years, Royal has sold and serviced thousands of vehicles while continuing to treat our customers like family. The Royal Fast, Fair, Simple selling process including non-commission sales staff, 72 hour buy back guarantee, and Warranty Forever, ensures our customers needs are met and exceeded. Royal is proud to be ‘The Dealership That’s Different.’ We are committed to ensuring your car buying and most importantly, your car ownership experience is the best you’ve ever had!
See what our customers are saying or share your Royal experience with us!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 217 reviews
December 05, 2015
I'm In a "Relationship" MINI of Tucson has reset my opinion regarding the end-to-end automotive dealership experience. Consequently, this appears to have become a long-term r MINI of Tucson has reset my opinion regarding the end-to-end automotive dealership experience. Consequently, this appears to have become a long-term relationship. Sales: Over the period of 12 months we worked with "Motoring Advisor" Will Whetstone to purchase two new MINIs. A '14 Clubman in June of '14 ans a '15 Hardtop in November of '14. Will was the epitome of no-pressure salesmanship. I cannot overstate how important that was in our decision to purchase our first MINI, and then return and purchase our second MINI. Other dealerships could learn from MINI of Tucson; People can sense when the salesperson's interests are not theirs. Service: With our two MINIs, we have had three occasions to interact with the MINI of Tucson service department. Each time we have found them to very helpful in the on going "care and feeding" of our cars. Additionally, their service professionals (specifically, Angela Horne) have been very patient to make sure we understand things completely, and very willing to take as long as necessary to answer any questions about our cars, whether pertinent to that particular visit or not. (As an example: During a recent visit for a scheduled service, a service tech from the garage (who's name, sadly, I cannot remember) talked at length with me regarding the care and longevity of vinyl stripes, both factory and aftermarket. The information I gained was very useful!) Post Sales: So, we have two brand new MINIs. They're not even a year and a half old. You'd think that, as you're hanging out at the dealership waiting for your car to be serviced, when the sales staff realizes that you're not going to be in the market for a new car for a few years that they'd totally ignore you. You'd be wrong. Most recently, Motoring Advisor Marvin Batts made sure I felt welcome during a service visit. He answered questions, grabbed me a coffee and generally made sure I felt at home while I was there. My experience at other dealerships has never been so welcoming. And, to top it all, the MINI cars themselves are so fun to drive. We love our MINIs! -Don Lively, Tucson More
by Don
Employees Worked With
Will Whetstone (sales), Marvin Batts (sales), Angela Horne (service)
Helpful December 01, 2015
Proactive Dealership I used Car Gurus to find some used cars I was interested in, and only a minutes after I submitted an interest form in the Scion I got an email from MI I used Car Gurus to find some used cars I was interested in, and only a minutes after I submitted an interest form in the Scion I got an email from MINI. Sam contacted me soon after to schedule a test drive. He also asked me about the type of car I was looking for, my budget, and what about the Scion was appealing. The test drive was great and he had another car for me to try also. He is a very friendly sales rep, and so were all the other employees who greeted us, or checked on us while we were in the dealership. With help from Sam and Kyle (one of the finance guys) I was able to buy the car a week later! More
by SarahOsborne
Employees Worked With
Sam Rodriguez
November 15, 2015
I love my Peanut! I can honestly say that November 12th, 2015 was one of the best days of my life. Why you may ask? It is because I purchased Peanut. Peanut is a 201 I can honestly say that November 12th, 2015 was one of the best days of my life. Why you may ask? It is because I purchased Peanut. Peanut is a 2010 Mini Cooper S Convertible. She is Lazer Electric Blue with black interior and a black top, six speed. Fidencio took taught me how to drive her, because I had not driven a standard in over 25 years. Fidencio was very patient with my and encouraging, I could not have asked for a better coach. They did allow me to negotiate the price of my Mini, this was a surprise because they do not normally do that. I wanted my payments to be around 266 no more than 300. This will happen now due to the negotiation. The time from start from finish was a little long but the service from all of the employees especially Fidencio Lopez well outweighed the wait to drive my baby off the lot. Thank You Tammye M Paz More
by tpaz073170
Employees Worked With
Fidencio Lopez, Is the best! Lyle and the many other employees who offered us water and pasteries.
November 12, 2015
Seeking "my" Mini,,,,, I wanted a specific Mini - classic hardtop - to replace my ageing one! Sam Rodriguez at Mini of Tucson was extraordinarily helpful and worked to find I wanted a specific Mini - classic hardtop - to replace my ageing one! Sam Rodriguez at Mini of Tucson was extraordinarily helpful and worked to find me just the right car at the right price! I cannot recommend Mini of Tucson and Sam too highly - great and friendly service on all levels. More
by sherryb
Employees Worked With
Sam Rodriguez
September 23, 2014
Know where to send my friends. Purchasing a car is never easy and always stressful. After test driving the Kia Sedona we knew we had our car. We were very blessed to have such amazi Purchasing a car is never easy and always stressful. After test driving the Kia Sedona we knew we had our car. We were very blessed to have such amazing people help us with the purchasing process and made it super simple and enjoyable. My kids had fun matching color samples to the cars with your amazing sales reps while we signed paper work. Everyone was super friendly and professional. You have found a very happy and loyal customer. Thank you! More
by RuthieG
Employees Worked With
Martin Duke
December 11, 2013
My experience with Mini of Tucson was fantastic. There were no high pressure sales tactics and the staff worked diligently to get me approved. The MINI sold it self. Its a fantastic car. were no high pressure sales tactics and the staff worked diligently to get me approved. The MINI sold it self. Its a fantastic car. More
by mastergucci_99
Employees Worked With
Aaron Movius
June 17, 2013
I recently went to Mini of Tucson and purchased a pre-owned Mini Cooper. The service I received was amazing and one of the best car purchasing experiences I’ve ever had. My salesman, Will Whetstone, pre-owned Mini Cooper. The service I received was amazing and one of the best car purchasing experiences I’ve ever had. My salesman, Will Whetstone, was extremely helpful, nice, and explained everything about the vehicle to me. Joe Sullivan, in finance, was really easy to work with and talk to; not to mention he did everything in his power to give me the best deal possible. I have recommended Mini of Tucson to everyone I know in the market for a car and I will be a repeat customer. When I had to take my car in for service my service advisor, Gloria Holguin, was also an absolute pleasure to work with and gave me a loaner so I wouldn’t have to worry about having a vehicle. Mini of Tucson is one the best dealerships in town. If you’re in the market for a new or used vehicle you should definitely go to them first. You won’t be sorry. More
by amirah1980
Employees Worked With
Will Whetstone, Joe Sullivan, Gloria Holguin
