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Family Toyota of Burleson

Burleson, TX

5.0
6,075 Reviews
When you’re in the market for a new car, choosing a dealership from which to purchase can seem like a huge hassle. Often, there are so many choices available that it’s difficult to know which one will best cater to your needs. Luckily for you, Family Toyota offers plenty of perks that make the car buying process a breeze. If you’re considering a Toyota for your next vehicle, let us tell you why Family Toyota is the best choice for your purchase. Our sales, service and parts departments are all open six days a week with extended hours Monday through Saturday. We offer a free shuttle service for customers who need to leave their vehicles at our service center for maintenance or repair. You’ll get a free car wash when you choose us for your service or maintenance needs! Our customer lounge offers free Wi-Fi, coffee, bagels and soda to make you feel at home. We offer service and parts specials on tires, accessories, brakes, detail work, batteries and many more services. You can count on us to offer competitive pricing and an honest, straightforward approach. We have a state of the art Service Department with Toyota trained and ASE certified Technicians. We know how valuable your time is, so with our Toyota Express Maintenance Services we will have you in and out in no time. We offer a full tank of gas on any New Vehicle Delivery. We make safety and dependability a priority through ToyotaCare with all new Toyotas. This program Covers normal factory scheduled service for 2 years or 25,000 miles, whichever comes first. See Toyota dealer for details and exclusions. Valid only in the continental U.S. and Alaska
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801 S Burleson Blvd

Burleson, TX

76028

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Showing 6,075 reviews

January 07, 2016

Glad to be part of the family! This was the first new car I've bought on my own, and Russell Harrison made the entire process fun and effortless! He found the exact car that I wante More

by Jan2016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick (D-Mick) Mickens, Russell Harrison
Jan 08, 2016 -

Family Toyota of Burleson responded

Congrats on your first new car! We're pleased to hear Russell and the team provided you with a wonderful experience. He will be very happy to hear your kind words. We appreciate your business and hope to see you again in the future.

January 06, 2016

k david ryan i have purchased many vehicles in my years and Family Toyota is by far been the best experience i had dealing with buying and or trading for a car or More

by kdryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tackett, Chris Bruder
Jan 06, 2016 -

Family Toyota of Burleson responded

It is always a pleasure to hear a returning customer continue to receive another excellent experience at our dealership. Our team will be very happy to hear your kind words. Thank you for taking the time to leave a wonderful review. We appreciate your continued business and hope to see you again in the future.

January 05, 2016

Great Experience! My Husband and I were doing what most people do when heading Into a car dealership, dreading the hassle that you typically expect but this time was di More

by twebb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faheem Darville, Matt Luck, Darell Shaffer, Collin McCombs
Jan 06, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to share your wonderful experience and leaving a great review and recommendation. Our team strives to provide 100% customer satisfaction and we're happy to hear Colin, Faheem, and Darell continued to achieve that. We appreciate your business and hope to see you again in the future.

January 05, 2016

Straight talk, no games, found the vehicle I wanted I am one of those grumpy older car buyers. I get a price in my mind and that is what I want to pay. I know what features I want in a car, so pretty m More

by mjgmatx
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Johnson, Josh Tackett
Jan 05, 2016 -

Family Toyota of Burleson responded

We are so thrilled to hear that you had such a positive experience with our dealership and with our team. We strive to make sure our customers leave satisfied! Thank you for your business and your incredibly kind review!

January 05, 2016

Great customer service Very happy with our Tundra. Everyone we dealt with so honest , friendly, and professional. The best car buying experience we have ever had. I really l More

by johnathan112usmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Matt Luck, Serkan Hur, Danny (VU) Tran
Jan 05, 2016 -

Family Toyota of Burleson responded

We truly appreciate your kind words about your experience at our dealership! Thank you for your business and we look forward to seeing you again in the future!

January 05, 2016

No pressure. Nobody tried to put me in a car I didn't want Every member of the staff made you feel welcome. Salesman didn't pressure or hover or try to put me in another car. My overall experience was great! More

by Adina Cannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sierra Mickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Nick Lipinski, Collin McCombs
Jan 05, 2016 -

Family Toyota of Burleson responded

Thank you, Adina, for this great review!

January 05, 2016

great experience! great dealer, excellent! I was looking for a car I can rely on. This car is the perfect match. I love it.Dea was excellent, the way she presented the car to me was phenomenon. More

by yvonne, lyne123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Derrick (D-Mick) Mickens, Faheem Darville, Matt Luck, Serkan Hur, Christina Mickens
Jan 06, 2016 -

Family Toyota of Burleson responded

Congrats on your new car! Dea will be happy to hear your kind words. Thank you for your business and for the review. We hope to see you again in the future.

January 04, 2016

Purchase of New Toyota Camry Our salesman was Josh Tackett. Very knowledgeable, friendly, courteous. Helped us make an informed decision between 3 vehicles we were comparing. We w More

by rick.oden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Tackett
Jan 04, 2016 -

Family Toyota of Burleson responded

Thank you for your review Rick! We are so happy to hear that Josh was helpful in the hard decision. We appreciate your business and look forward to working with you again!

January 04, 2016

Purchase of New Toyota Rav4 Ronnie quickly earned our trust with his knowledgeable, professional and friendly attitude. He made everything possible to help us get the lowest int More

by Rav4toyota123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Beck
Jan 04, 2016 -

Family Toyota of Burleson responded

Thank you for your review of our dealership Rogelio and Olivia! We are so happy to hear that Ronnie was knowledgeable and had a great attitude. It's great to see that he got you the best price he could so you could drive away with an awesome car. We appreciate your business!

January 04, 2016

Great service!!! Gerrick Compton was excellent sales person. Very friendly, well knowledgeable sales specialist . We are really glad that we meet him. All the attentio More

by Vitaliy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerrick Compton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2016 -

Family Toyota of Burleson responded

Thank you for taking the time to write about your time at our dealership! We appreciate your business and your kind recommendation!

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