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Walter's Mercedes-Benz of Riverside

Riverside, CA

4.9
6,106 Reviews
Over Fifty years ago, in the legendary pits of Riverside Raceway, a mechanic, known for his perfection, dreamed of one day owning his own automobile dealership - right here in Riverside. He dreamed of a dealership that would sell and service one of the finest luxury automobiles in America. Nothing less than Mercedes-Benz. Well, that perfectionist was Walter Kienle who realized his dream right here in Riverside, where the cost of doing business is much less so Walter's can offer you a great price and even better value.
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3213 Adams St

Riverside, CA

92504

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Showing 6,106 reviews

February 11, 2016

Great Customer's service by Jacqueline Nasser! I am a first time Mercedes Benz owner and I have to say I had a wonderful experience at Walter's Mercedes Benz in Riverside. Everyone was so nice ther More

by lanichuquimia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jackie Nasser, Jason Hardin, Bryan Fitzpatrick, Christian Felix
Feb 16, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your experience, lanichuquimia! We're glad that Jackie was able to make your first experience purchasing a Mercedes so pleasant. It's great to know that the process of selecting and purchasing your car was fun and easy going, and that you ended up with a car that you truly enjoy! We appreciate your recommendation, and hope to work with you again in the future. Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 08, 2016

Professional! My visit was quick and thorough! I was very pleased with my service. The price was reduced because of a special of the month. I would recommend the More

by kayadams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 09, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for taking the time to share your feedback, kayadams! We're pleased to hear that your service experience was so pleasant, and that you were able to take advantage of our monthly promotion. We appreciate your business, and look forward to seeing you again for your next service visit! Please be sure to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 05, 2016

Service-David Greene David Greene was very helpful and very professional. I will definitely do business with him again. Your dealership is great and all employees very hel More

by Williamjames1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 08, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello Williamjames1956! Thank you for taking the time to share your feedback with us. It's wonderful to hear that David was able to make your service experience so pleasant. We appreciate your business, and look forward to working with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 03, 2016

Class Act The entire Walters group. Are a class act, especially Bob Murray and HKO. They know the product and the price makes the drive well worth it. Whe More

by Bob B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Brandon Monaco
Feb 04, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great feedback, Bob! We're pleased to hear that Bob was able to make your car buying process so pleasant, and could get you into a vehicle that you truly enjoy. It's great to know that you felt so well accommodated through out the process! We appreciate your business, and look forward to working with you again in the future. Don't forget to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

February 03, 2016

Impressive The staff at Walters is exceptional . Went in for their complimentary car wash and to schedule an appointment for a dent removal that would fit my sch More

by Timothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 05, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the 5 star rating, Timothy! It's great to hear that you were so well accommodated during your recent service visit. We're glad that David was able to take care of your repair so quickly, and could make sure you got your car back looking great. We appreciate your business, and hope to work with you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 01, 2016

Great car buying experience. Recommended! I took my wife to Walter's on Saturday, and were immediately greeted by Wade Liu. He was was super helpful and explained the C300 my wife wanted to ge More

by elitealan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wade Liu
Feb 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

Hello elitealan! Thank you for taking the time to share your feedback. We're pleased to hear that Wade was able to make your experience at our dealership so pleasant! It's great to know that he was so helpful and informative, and ensured that you had a chance to check out all of the options that were available to you on our lot. Although we weren't able to get you into a new C300 this time around, we look forward to seeing you again when you're ready to purchase your new car. Thanks again, and we appreciate your recommendation! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 01, 2016

Amazing place with amazing people I would like to offer my congratulations for having Kat Bassenger as one of your salesperson. Ms Bassenger assisted me with the purchase of my 2015 MB More

by Richards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Katrin Bassenger
Feb 02, 2016 -

Walter's Mercedes-Benz of Riverside responded

We're happy to hear that Kat was able to make your car buying experience so exceptional, Richards! It's great to know that she was so helpful and accommodating, and listened to all of your needs and concerns in order to help you find the perfect vehicle. We appreciate your review, and hope to see you again in the future! Don't forget to check us out on Twitter and Facebook for savings and updates. Regards, Walter's Automotive

February 01, 2016

Great experience David Greene was very professional and proactive in making sure that my benz will continue to run at its optimal. I will continue to have my car servi More

by Cargirl10000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

Thanks for the great rating, Cargirl! We're pleased to hear that you had such a great service experience, and that David took such great care of your vehicle. We're glad you felt well accommodated, and like your car was in good hands! We appreciate your business and look forward to seeing you for your next service visit. Be sure to check us out on Twitter and Facebook for future savings and updates! Regards, Walter's Automotive

February 01, 2016

Vehicle repair I had great service. David was thorough and was quick in providing us with transportation while our car was getting repaired. David was a pleasure to More

by Pooch dawg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David was so efficient and accommodating to you during your latest service visit, Pooch Dawg! We're glad he was sensitive to your time and made sure you were able to carry on with your day while your car was being repaired. We appreciate your business, and hope to work with you again in the future. Please be sure to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

February 01, 2016

Best customer service Brought my 2013 C250 in for service the other day, and David Greene went above and beyond to make sure I was taken care of after not having the best e More

by AntonioOrtega0331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Fitzpatrick, David Greene
Feb 03, 2016 -

Walter's Mercedes-Benz of Riverside responded

It's great to hear that David was able to take your poor experience at another dealership, and turn things around for you, Antonio! We're so glad he made sure you had the best experience possible, and got your car taken care of. It's wonderful to know that all of your expectations were met, and that it was an overall pleasant process! We appreciate your feedback and look forward to working with you again in the future. Please be sure to check us out on Facebook and Twitter for savings and updates! Regards, Walter's Automotive

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