Village Volkswagen of Chattanooga

Best customer service hands down! All the sales people and managers here are the best! It's the only car dealership that doesn't make you dread walking on the lot to look. They are ext All the sales people and managers here are the best! It's the only car dealership that doesn't make you dread walking on the lot to look. They are extremely friendly and not too overbearing! They follow up with you after your purchase and want to see if you have any questions or need any help with your new purchase. It's what a dealer does AFTER your purchase that matters the most and this is where they Really make the difference! More

Easy and Pleasant Car-Buying Experience Our experience at Village Volkswagen and with Scott Hile and the management team was excellent. They were friendly and put us at our ease. Scott is a Our experience at Village Volkswagen and with Scott Hile and the management team was excellent. They were friendly and put us at our ease. Scott is a low-pressure salesperson who wants to help you into the best situation for you. I met Dale, spoke with Jeremy on the phone, spoke with Jeff on site, and worked with Jonathan to close the financials. Overall, a solid car-buying experience. More

An excellent experience I thoroughly enjoyed buying a new car from this dealership and will be coming back should the time arise to hunt for another vehicle. The salesman was I thoroughly enjoyed buying a new car from this dealership and will be coming back should the time arise to hunt for another vehicle. The salesman was extremely helpful, and answered all my questions. I could not ask for better service. More

Great dealing with Larry Keown! Larry met me at the door and we were on a test drive within minutes. Every part of the transaction with Larry was hassle free. I highly recommend hi Larry met me at the door and we were on a test drive within minutes. Every part of the transaction with Larry was hassle free. I highly recommend him! More

Thank you! Was looking for a new car and cars.com sent me to Village Volkswagen. At first I didn't think they had the one I wanted. So we test drove a differen Was looking for a new car and cars.com sent me to Village Volkswagen. At first I didn't think they had the one I wanted. So we test drove a different model. Larry asked us if there was another car we were interested in, I told him yes, but it was gone according to the phone call I had gotten the day before. He informed me the deal fell through. I was one happy girl. He was very kind and patient. If you want a non pushy dealership this is the one to go to. We didn't finance, but did purchase an extended warranty, that is the only reason I added the Jonathan to this review. More

Great experience Was a pleasure to do business with Larry and the team at vw of Chattanooga. I got a great deal. Thanks Larry for a great experience. Was a pleasure to do business with Larry and the team at vw of Chattanooga. I got a great deal. Thanks Larry for a great experience. More

Excellent service. We purchased a new VW Jetta from Village VW. Larry was able to find us financing that worked for us. He found us a new VW that met financing criteri We purchased a new VW Jetta from Village VW. Larry was able to find us financing that worked for us. He found us a new VW that met financing criteria and our personal needs. I had a very busy work week and had very little time to do paper work. Larry arranged for the paper work to be done very quickly. Also, this dealer gave us a much better trade in value for our old car (also a Jetta) than the other dealer we had been talking with (not a VW dealer). This was one of the best car buying experiences we have had. We were very pleased. More

Great experience here Staff is friendly. Facility is clean. Salesman, Roger, was not pushy and was helpful and knowledgeable about the vehicle I wanted. Got an excellent, f Staff is friendly. Facility is clean. Salesman, Roger, was not pushy and was helpful and knowledgeable about the vehicle I wanted. Got an excellent, fair deal! More

Amazing Service My salesman, Andrew, was very helpful. He answered all of my questions above and beyond and was very understanding and helpful as to what I wanted. I My salesman, Andrew, was very helpful. He answered all of my questions above and beyond and was very understanding and helpful as to what I wanted. I told him some of my ideas, and he helped me narrow down my search tremendously...making my car buying experience as easy as possible. Once I chose my car, Jeff and Jonathan did a great job getting me through the process of paper work and giving me advice. All three gentlemen were very kind and polite. They didn't care about anything but getting me out of there happy as can be! I highly recommend going to check Village Volkswagen. I gave the service the maximum '5 star,' but I definitely would give Andrew, and all three of them for that matter, a 10! I'm very pleased with my experience here at Village Volkswagen. More

Great Experience Larry Keown and all the staff at Village VW of Chattanooga went above and beyond to make my dream become a reality! Visit them if you're in the market Larry Keown and all the staff at Village VW of Chattanooga went above and beyond to make my dream become a reality! Visit them if you're in the market for a new vehicle! More