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Luther Brookdale Toyota

Brooklyn Center, MN

4.8
2,009 Reviews
Welcome to Brookdale Toyota! Located on the corner of 694 & Brooklyn Blvd. - You can't miss us! With over 37 years of serving customers in the Northern Suburbs, Brookdale Toyota is prepared to meet all of your automotive needs. Whether through our award winning Service Department or outstanding Sales Team, we are here, ready, and able to help. For appointments, call (763) 331-6700
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6700 Brooklyn Blvd

Brooklyn Center, MN

55429

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Showing 2,009 reviews

May 02, 2016

Great Toyoto Buyng and Service Experience Sara was GREAT! She stayed in close communication throughout the buying process. There was no pressure throughout the process. We experienced the s More

by mn123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Davis
May 03, 2016 -

Luther Brookdale Toyota responded

Thank you so much for your stellar review of Sara and our dealership! It's new customers like you that make each and every day worth it. We strive on delivering efficient service and excellent customer service—if you're not happy, we're not happy! Here's to many years of pleasant traveling with your brand new car.

May 02, 2016

Best car buying experience yet! I've played the car buying game several times over the years and, in general, Toyota dealerships have consistently been easier to deal with than the o More

by John Doe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Floyd
May 03, 2016 -

Luther Brookdale Toyota responded

We truly appreciate your very kind words about both Lynn and our dealership! At Luther Brookdale, we strive on delivering the best possible service without the broken promises and nonsense that is usually associated with dealerships. If you're not satisfied, we're not satisfied! Here's to a great relationship with you and your new used car!

May 02, 2016

Great truck great service I had been looking for a very specific trim on a 2016 Tacoma and this dealer had it. They were willing to work with me on price, which was great, and More

by Cavedog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Molina
May 03, 2016 -

Luther Brookdale Toyota responded

While we're sorry to hear about your trade-in experience, we're so glad to hear that the rest of your time at Luther Brookdale was great. We'll be more than sure to pass this along to Jesse. Here's to your brand new Tacoma and years of happy driving together.

April 25, 2016

Great Service! It was a quick and easy purchase! Sara was GREAT! Neil in finance was also wonderful! Thanks for getting me into my new wheels! I am loving my new "yo More

by yota0625
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil G, Sara Davis
Apr 26, 2016 -

Luther Brookdale Toyota responded

We're so very pleased to hear that you had a great experience at our dealership with Sara and Neil! Both are very strong core members of our family here at Luther Brookdale so we'll be sure to pass this along. Please feel free to reach out to us about your "yota" if have any bumps or need anything down the road!

April 22, 2016

Great Toyota buying experience! After looking and talking to numerous dealers in the area we found Sara Davis on Dealerrater and saw that she had great reviews, we were not disappoin More

by mcmahonj921
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Apr 25, 2016 -

Luther Brookdale Toyota responded

Thank you for the very kind words about both Sara and our dealership! She truly is a go-getter here at Luther Brookdale and we're so glad to hear that your experience matched the reviews as well. We hope that you enjoy driving your brand new car and we'll be more than here if you have any bumps along the way. Safe travels!

April 21, 2016

Great buying and service experience Moved from Singapore and searching for a 4 Runner. We did our homework and checked with many other dealers in the area for the best deal and location More

by Curt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert "Bobby D" Dorfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2016 -

Luther Brookdale Toyota responded

Thanks for the wonderful review about both Bobby D and our dealership, Curt! We strive on efficient but caring service in all facets of our dealership and that truly seems to be the case here. If you're not satisfied, we're not satisfied! We truly hope that you have a wonderful time driving your new car but please let us know if you need anything else moving forward. That's what we're here for!

April 18, 2016

Great service and friendly staff This was my first time buying a car from a dealership and Luther Brookdale Toyota couldn't have been more helpful. They were quick to respond when inq More

by Aletourneau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Davis
Apr 18, 2016 -

Luther Brookdale Toyota responded

Thanks so much for your detailed review of both your experience at our dealership and with Sara! She's definitely a valued employee here and we'll be sure to pass along these kind words. We hope you don't need another car in the near future either! But, we're here for any bumps and bruises along the way. Here's to a wonderful rest of the year and more together!

April 16, 2016

Excellent service advisor We only drive Toyota vehicles mainly because of the great service at Luther Brookdale Toyota. Brad is a service advisor with attention to detail and e More

by RAV owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dockter
Apr 18, 2016 -

Luther Brookdale Toyota responded

We thank you so much for your outstanding review of both Brad and our dealership! Our service department strives to have everything taken care of in an efficient manner with a smile on our face. When you're here, you're definitely part of the family. Please let us know if you need anything else taken care of with your RAV4—that's what we're here for!

April 16, 2016

Great service on Tundra Went in for a oil change, tire rotation, car wash for my 2012 Tundra. Recieved a call back that front and rear brakes needed replacement too. It was l More

by a.countrydude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Miller
Apr 18, 2016 -

Luther Brookdale Toyota responded

We truly appreciate you taking time out of your day to review both our dealership and your experience with Steve in our service department! It's customers like you that make each and every day worth it. We strive on delivering the very best in service and it truly seems like that was the case here. Please let us know if you need anything else at all with your 2012 Tundra—that's what we're here for!

April 13, 2016

Very helpful and accommodating I am in a wheelchair, and whenever I pull in, a service rep, (who doesn't know me), will get my wheelchair out and set it up for me, and someone else More

by Aaron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Thor
Apr 14, 2016 -

Luther Brookdale Toyota responded

We truly thank you for taking time out of your day to review both David and our dealership, Aaron. We do, in fact, strive on going "above and beyond" each and every day. It makes it all worth it when we see another stellar 5-star review and get a customer for life in addition. Here's to a wonderful summer AND year+ with your Prius. We'll be here if you need anything at all!

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