Norm Reeves Volkswagen Superstore

Wonderful Car Buying Experience the sales person, Robert Yang, was so knowledgeable and helpful. We got a wonderful car at an amazing price. Thank you to all the employees! the sales person, Robert Yang, was so knowledgeable and helpful. We got a wonderful car at an amazing price. Thank you to all the employees! More

Daughter's First Car We meet very friendly people at Norm Reeves all willing to help. In the end we got a very nice car my daughter is very happy with. Robert Yang was ver We meet very friendly people at Norm Reeves all willing to help. In the end we got a very nice car my daughter is very happy with. Robert Yang was very efficient and helped us get done quickly and answered all questions. Thank you, rob More

Norm Reeves Honda April Dean Wow am I one HAPPY VW Beetle Dune owner thanks to the NO hassle experience with April Dean @ Norm Reeves Honda in Irvine. I went on TrueCar had a call Wow am I one HAPPY VW Beetle Dune owner thanks to the NO hassle experience with April Dean @ Norm Reeves Honda in Irvine. I went on TrueCar had a call within half an hour from April and the wheels were in motion. In approximately 24 hours I drove off with not just the car I have been dreaming about but one that I love even more. I had the easiest experience I am so happy with April and the whole team at Norm Reeves VW in Irvine. Thank you for a GREAT ride. More

Attentive sales staff Robert and Gabriel were very helpful during the sales experience. We received a fair price within a very short time and the remainder of the sales pr Robert and Gabriel were very helpful during the sales experience. We received a fair price within a very short time and the remainder of the sales process went quickly. Robert followed up with us at delivery to point out some important features and answered our questions. Gabriel and Louis followed up the next day to thank us for purchasing the vehicle, and to ask if we had any questions. I am happy with the experience at Norm Reeves. More

A+ top to bottom After a simple inquiry via the internet, and a question that I wanted an answer to, I had a call within 10 minutes from April. During the next 24 hour After a simple inquiry via the internet, and a question that I wanted an answer to, I had a call within 10 minutes from April. During the next 24 hours we had advanced through the sales process to the point of signing papers. Then 24 hours after that the car was ready for pickup. What sometimes seems like a painstaking process, was streamlined by her and the dealership. The experience was a friendly, informative, and enjoyable one throughout as we were getting our son his first car. More

Great Experience! Robert was very helpful and accommodating!It was a Saturday so it was very busy and all sales reps were back and forth with the manager which just mad Robert was very helpful and accommodating!It was a Saturday so it was very busy and all sales reps were back and forth with the manager which just made the experience longer than it should have been. All in all just glad i was able to get my car at the negotiated price :) So thrilled and in love with my new jetta! I alos love how Robert tries his best to give the best customer service he can give! Thanks Robert! More

Always have a GREAT experience at this Dealership! Traded my 2013 TDi Jetta for the 2016 Touareg and had awesome service and got a GREAT deal. April Dean was my sales gal and BOY OH BOY IS SHE AMAZING Traded my 2013 TDi Jetta for the 2016 Touareg and had awesome service and got a GREAT deal. April Dean was my sales gal and BOY OH BOY IS SHE AMAZING!!!!!! I was shopping with the husband and 2 kids, I like that there dealership is kid friendly, they offered all of us lunch and cookies too. More

Amazing and painless experience! Everyone was professional, efficient and wonderful to deal with...turn around time was quick as well. I got exactly the car I wanted with zero hassle. Everyone was professional, efficient and wonderful to deal with...turn around time was quick as well. I got exactly the car I wanted with zero hassle. Thanks guys! More

Oh M Geee Robert was so fantastic today as he provided an extravagant experience with little to no wait what so ever with a genuine attitude . Level 10 salesman Robert was so fantastic today as he provided an extravagant experience with little to no wait what so ever with a genuine attitude . Level 10 salesman! More

Quick Turn-around I found this used 2005 Ford F150 Lariat 4x4 for 8995 early one morning, while searching online. I called the dealership and was told that a salesman I found this used 2005 Ford F150 Lariat 4x4 for 8995 early one morning, while searching online. I called the dealership and was told that a salesman would cal me at 9 AM. I received a call shortly after 7:15 AM and I then went into the dealership. There I met Robert. The dealership would only come down $400 from their asking price, but provided a warrantee for a price for this 200000 mile truck. Although I do feel like I got a good deal, as the truck is in great condition**; but not top condition as described by KBB. I think that they could have come down a bit more; (**)especially since this truck will need some engine work. More