CJ Wilson Mazda of Ventura

Thank you All the people are friendly and really nice they help you a lot with all the questions you have. I love my new car thank you guys for everything All the people are friendly and really nice they help you a lot with all the questions you have. I love my new car thank you guys for everything More

Always a pleasure I love getting service here, the service managers are super friendly and waiting isn't an issue as they have a great internet lounge, good coffee and I love getting service here, the service managers are super friendly and waiting isn't an issue as they have a great internet lounge, good coffee and snacks, and a big TV as well. Plus they wash the car, and service here is less expensive than any Jiffy Lube place. Would recommend to anyone. More

Excellent from start to finish Jen the service coordinator did a fantastic job from booking the appointment, taking care of the appointment on the set date, took care of the recall Jen the service coordinator did a fantastic job from booking the appointment, taking care of the appointment on the set date, took care of the recall on our CX-9 and had the car washed and ready to go by the promised time. What more could you ask for. She is definitely a team player and an asset to the company. More

Simple and no hassle even as a walk in customer The service was way different then what I am used to. The greeters were on task and the service writer was easy to work with. As a first time client I The service was way different then what I am used to. The greeters were on task and the service writer was easy to work with. As a first time client I will be sure to go again. More

Very good experience for being a new customer Buying a new car is never an easy task. You have to do your homework and use websites like Truecar.com and Kellybluebook.com. Once you have the number Buying a new car is never an easy task. You have to do your homework and use websites like Truecar.com and Kellybluebook.com. Once you have the numbers, dealing with them is a little easier. CJ Mazda of Ventura will work with you, and Tom and John were very professional to deal with. I'm also glad we were able to keep the business local and not have to go down to the LA area dealerships! More

Everyone is super friendly! It is always a pleasure to take my vehicle to CJ Wilson Mazda because everyone there is always very friendly, they make sure I understand what is goin It is always a pleasure to take my vehicle to CJ Wilson Mazda because everyone there is always very friendly, they make sure I understand what is going on with my vehicle and they always return my car all squeaky clean from a bath. I have only had my vehicle in for routine maintenance work but it has always been completed within the time frame that they gave me and I have not had any issues afterwards. I feel very comfortable and confident taking my vehicle to this dealership. More

Great Customer Service by Ryan Seuffert! Ryan, is great with customers! I had problems the past couple of times I've gone to have my oil changed, with bad attitudes and high pressure to have Ryan, is great with customers! I had problems the past couple of times I've gone to have my oil changed, with bad attitudes and high pressure to have other services done, etc. I was so upset the last time I didn't want to ever go back... I needed another oil change and had received a $20.00 rebate check for Castrol synthetic oil, so I decided to give them one more chance... I was so happy, that I was treated very well this time... Good customer service makes all the difference. Thank you Ryan for making it a pleasant visit! More

From The Start To The Finish - Kudos I absolutely give this dealership two thumbs up. First, let me say my sales representative, Tom Hayden, has the patience of a saint. I began my search I absolutely give this dealership two thumbs up. First, let me say my sales representative, Tom Hayden, has the patience of a saint. I began my search for a new car not exactly knowing what I wanted. I borrowed a Consumer Reports, Auto edition, and read about several different brands. Frankly, I had not given Mazda a thought until the reviews I read as well as the video reviews I watched. Without exception, Mazdas got excellent reviews. So, I gathered a couple of friends for support and headed out with a list of cars I wanted to try and a list of features I wanted. I visited 5 different dealerships and drove 11 different cars (SUVs, sedans and crossovers). Of all the dealerships and all the sales people, Tom was the most professional and the least pushy. At each dealership, I made it clear on the first day I was just "doing research". Other sales people simply didn't get the message and kept urging me to buy from them that very day. Mazda was the only dealership I visited more than once, and each time, Tom greeted me with a smile and answered all my questions. When I finally decided that Mazda was the car for me, I returned yet again, asking to drive the Mazda CX-5 and the Mazda 6. Both were superb vehicles but for me, it had to be the Mazda 6. Tom introduced me to the manager, John Ahern, who made sure the car I wanted would be ready for me the next morning, and to Ryan Keith, who handled the loan paperwork and explained different options offered. When I picked up my new car the next day, Tom couldn't be there but Heather Massey turned over the keys and took a little ride with me to see if I had any questions. She could not have been nicer. Tom called later that day just to make sure that all went well and that I was as delighted as he knew I would be. I absolutely love my new Mazda 6 and recommend this dealership wholeheartedly to anyone looking for an excellent buying experience. More

Customer friendly This dealership has improved their customer service. I did not want to return to this dealership, but felt it to be necessary for my RX8. I was pleasa This dealership has improved their customer service. I did not want to return to this dealership, but felt it to be necessary for my RX8. I was pleasantly surprised at the change in the service department...friendly, timely, considerate, with a positive feel among the employees. This change will bring me back to this dealership for routine maintenance. More

The best service staff in the industry. CJ Wilson's service staff always goes the extra mile to make the service experience painless. For the second time I had to use the road hazard warran CJ Wilson's service staff always goes the extra mile to make the service experience painless. For the second time I had to use the road hazard warranty. They were able to provide emergency service within 30 minutes of my call and fixed the problem with minimal waiting. Fantastic! More