Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Keffer Chrysler Jeep Dodge Ram

Charlotte, NC

Overview
Employees
Reviews
Vehicles
4.6
1,461 Reviews
Keffer Chrysler Jeep Dodge and Ram Trucks,"The Family Store", has been proudly serving our community for over 25 years. We are 100% committed to complete customer satisfaction and world class service. We have a recently opened a 36,000 sq foot state of the art facility and we have hundreds of cars and trucks for you to choose from. The real difference at Keffer is the way we treat our customers. When your here, your family and you should expect to be treated that way, Friendly, knowledgeable sales, service, and parts professionals are dedicated to treating you right. Come by the "Family Store today and discover for yourself. While you're here don't forget to ask about our "guaranteed Low Price!".
Contact Dealership
View Awards

8214 E Independence Boulevard

Charlotte, NC

28227

Directions

By Type

Showing 1,461 reviews

April 11, 2024

Had excellent service from David Jakob and would highly recommend working with on any future car purchase. More

by Nick O
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seida Salkic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Jakab
Report | Print
Apr 16, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Nick, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything David does for Keffer Chrysler Jeep Dodge and our customers. Hope to see you again soon! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
April 11, 2024

Great service thumbs up greatly appreciate it I would recommend them to friends for anybody More

by Quincy Williams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Carter
Report | Print
Apr 16, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Quincy, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
April 01, 2024

Great customer service! Always a pleasure coming into Keffer for new vehicle purchase. Richie, James, and Greg worked together to keep my trade in and new purchase in budget More

by AshleyH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Sajdak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregory Sewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richie Carter
Report | Print
Apr 04, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for your review and business as a customer, Ashley. It is our goal to provide every one of our customers with the kind of excellent customer service you described and I'm glad we achieved that. Once again, I appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
March 30, 2024

Keffer was very organized and easy to deal with. All employees were helpful and pleasant to deal with. More

by bholcombnc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Garabito, Richie Carter
Report | Print
Apr 03, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
March 22, 2024

Deon was very patient with me throughout the entire process of purchasing my Jeep. Deon is very knowledgeable about his job and so understanding! If you are looking for someone to work with while purch More

by ciara.grier
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 27, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much for the nice review, Ciara! We really appreciate this feedback and I'll be certain to share your compliments with Deon. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
March 18, 2024

Great service and no pressure sales team, and working with Finance was easy (thanks Cyndy). More

by Lewis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cyndy Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 21, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you so much, Lewis, for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Robert Smith | Customer Relations Director | 704-409-2613

Helpful
March 07, 2024

Hugo was great! ! Easy to talk to and really did the right thing when it came to the car detailing. I never felt pressured at all. We were able to come to a deal abou More

by kbefera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sajdak
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Calderon
Report | Print
Mar 12, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thanks for taking the time to write such an excellent review for Hugo and Keffer Chrysler Jeep Dodge. We strive to make sure everyone that walks through our doors feels like they are in good hands. Please don’t hesitate to reach out if you have any questions. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Helpful
March 05, 2024

Amazing customer service, very friendly I felt the energy once I walked in and was greeted quickly More

by Eduardo.carranza91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Carter
Report | Print
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for this amazing review! We really appreciate your business, Eduardo. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Helpful
March 05, 2024

Deon is very knowledgeable about the selection available. He doesn’t make you feel rushed or pressured about your purchase and he also made sure I received the best deal possible on my 2022 Jeep Wagoneer. More

by troublemann03193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deon Damon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

First and foremost thank you so much for leaving this fantastic review! At Keffer Chrysler Jeep Dodge, our team will do whatever it takes to make sure our guests get the best deal. I hope you are continuing to enjoy your new 2022 Jeep Wagoneer and can't wait to see you again soon! Sincerely, Robert Smith | Customer Relations Director | 980-304-1920

Helpful
March 05, 2024

Hugo was very helpful and respectful in helping me find my dream car. I recommend him 10/10 if you’re looking for your dream jeep. More

by madisondledbetter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Sajdak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Calderon
Report | Print
Mar 08, 2024 -

Keffer Chrysler Jeep Dodge Ram responded

Thank you for taking the time to write this 5-star review, Madison. We strive to provide courteous service to all our guests and are glad to hear that we helped you find your dream car. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Rick Trinkl | General Manager | 980-304-1918

Helpful
1
2
...
147