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Hoffman Toyota

West Simsbury, CT

4.0
871 Reviews

36 Albany Turnpike

West Simsbury, CT

06092

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Showing 871 reviews

June 09, 2016

Great experience Team work was awesome, Jamal work down the numbers and Jose was a great help thanks for your help, Ednie thanks for the call I appreciate the work More

by Jessica8970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Ednei Lima
Jun 09, 2016 -

Hoffman Toyota responded

Hello Jessica8970, Thank you for choosing Hoffman Toyota Scion for your recent purchase. We are thrilled your experience was great and trust you are loving your new vehicle. We look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 08, 2016

New Owners We are a toyota family since having children. It's the only make we trust. We have had two camry's and one Sienna and now a Highlander. In that time h More

by DRWALSH816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Larry Valenta
Jun 09, 2016 -

Hoffman Toyota responded

Hello DRWALSH816, Thank you for choosing Hoffman Toyota! We are so thrilled to read that Toyota has been your family's brand of choice. Our team is dedicated to ensure you are well informed, comfortable and completely satisfied. We trust you are loving your Camry and look forward to seeing you again. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 07, 2016

Wonderful experience! Wonderful experience here! Jamal Alkatib is more than just a finance manager... he goes to bat to get you the best rate and interest rate possible! He More

by kelseybarnholdt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jamal Alkatib, Jeannette Garcia
Jun 09, 2016 -

Hoffman Toyota responded

Hi kelseybarnholdt, We are pleased to read that our Finance Manager, Jamal was able to provide a wonderful experience and get you the best interest rate possible. We trust you are loving your new vehicle and look forward to servicing it for you in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 05, 2016

Very helpful After seeing a few other dealers in the area, I went to this dealership not expecting much different, but I was pleasantly surprised. I went to look f More

by AJ.3JOHNSON94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Jeannette Garcia
Jun 09, 2016 -

Hoffman Toyota responded

Hi AJ.3JOHNSON94, Thank you for choosing Hoffman Toyota! We trust you are loving your new 2016 Camry. Your satisfaction is extremely important to our team and we are so pleased to read that your experience was worthy of 5-stars! We look forward to seeing you when your Camry needs maintenance. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 04, 2016

Toyota a/c Work done promptly and at low end of estimate which was very much appreciated. Also, I received the senior discount which is always appreciated by me. More

by hbhirsch26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jun 09, 2016 -

Hoffman Toyota responded

hbhirsch26, Thank you so much for your feedback and your continued trust in Hoffman Toyota to keep your vehicle in excellent condition. We strive to ensure your visit is quick and efficient. We appreciate you and look forward to your next visit. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

June 01, 2016

Best dealership in the state, excellent customer service Nothing less than excellent. Had a difficult situation at hand and he didn't give up until I was satisfied. Amazing service and friendliness. Wouldn't More

by TRISHAGOULD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julio Sosa, James Fappiano, Zachary Hoffman
Jun 09, 2016 -

Hoffman Toyota responded

TRISHAGOULD, We are so pleased to read that your recent visit was nothing less than excellent! Our team is here to ensure you receive the highest level of customer care at every visit. We trust you are enjoying your new vehicle and look forward to servicing it in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2016

Great Experience! I recently purchased a new 2016 Toyota Rav4. The selection on the lot fit all of my vehicle "must haves" and I was happy with the seamless purchasing More

by LIZ.SCHULLER25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Rivera, Jose Espinosa
Jun 09, 2016 -

Hoffman Toyota responded

LIZ.SCHULLER25, Congratulations on your new 2016 Toyota Rav4! We strive to provide a seamless experience and are so thrilled to read you love your new car. Let us know any time you have questions or service needs. Thank you for choosing Hoffman Toyota. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2016

The best dealership experience I've ever had! Summary: friendly, professional, polite, no hard sell, knowledgeable, prices are fair, they want customers to walk out feeling happy with their purcha More

by Sara A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Espinosa, Jamal Alkatib, Bill Jones
Jun 09, 2016 -

Hoffman Toyota responded

Hello Sara, Thank you for choosing Hoffman Toyota Scion for your most recent purchase. We are so pleased to read your feedback on Bill, Jose and Jamal. They are a fantastic team that is dedicated to providing the highest level of customer care and a seamless experience. We value what our customers have to say and appreciate that you enjoyed our customer lounge as well. We trust you are enjoying your new vehicle and we look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 31, 2016

very satisfied w service Linda, our service representative, made our experience w emergency repairs after car was flatbedded to the dealer worry free. She was efficient, infor More

by AA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Schultz
Jun 09, 2016 -

Hoffman Toyota responded

Thank you AA for trusting Hoffman Toyota for your recent service. We are so pleased to read that Linda was efficient, informative and friendly when assisting with your emergency repairs. We appreciate you sharing your story and look forward to seeing you again soon. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

May 30, 2016

Hoffman never disappoints! I am on my second car from Hoffman and could not be happier! It's difficult to find a dealership that actually looks out for the best interest of thei More

by Sarburr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Roche
Jun 09, 2016 -

Hoffman Toyota responded

Sarburr, Thank you for continuing to choose Hoffman Toyota Scion. We are so pleased to read that you couldn't be happier! Your satisfaction is important to our team and Jose is always here to ensure you are completely satisfied. We appreciate you sharing your story and look forward to seeing you again in the future. Sincerely, Sara Scribner, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.

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