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Toyota of Somerset

Somerset, KY

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735 Reviews

4195 U.S. 27

Somerset, KY

42501

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Showing 735 reviews

August 08, 2016

Wonderful Customer Service To be honest I was simply blown away by how great the customer service was. Richard was great! Toyota of Somerset has certainly set the bar high f More

by SJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Wilson
Aug 09, 2016 -

Toyota of Somerset responded

Thank you so much! The team really shoots to make sure our guests receive the best in customer service and we're glad to hear that they set the bar so high. Richard will definitely appreciate the compliments. Congratulations on your new car and welcome to the Toyota of Somerset family!

August 02, 2016

Wonderful Experience Jason went above and beyond to work out this deal. He worked well into the night to get it done. Would highly recommend him and this dealership. More

by DeLynn FJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Coston
Aug 02, 2016 -

Toyota of Somerset responded

Thank you so much! It means a lot to us that our customers enjoy their experiences with our team members and Jason will appreciate hearing the positive response. Congratulations!

August 01, 2016

Great experience for the wife in buying her new car. We were helped by Jason Coston, who was very patient with us as we drove 4-5 separate vehicles, trying to find the exact match for my wife. Jason was More

by PL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Coston
Aug 02, 2016 -

Toyota of Somerset responded

It's always a pleasure, and we're glad that you had such an excellent time with us! We understand that the process of buying a car can be tedious, but we also know that our guests want to make the best selection while they're with us. Thank you for the positive review and congratulations on your new car! We look forward to helping you more in the future.

July 17, 2016

Comfortable So pleased with my car buying experience, No pressure whatsoever. First time I ever bought a car without my husband, he would be pleased. Jeff, O More

by Ljc7/11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hall, Lloyd Johnson
Jul 18, 2016 -

Toyota of Somerset responded

It's always a pleasure, Linda, and we definitely appreciate the wonderful compliments. Thank you for taking the time to review us and congrats on your new car!

July 07, 2016

Excellent experience We had an excellent experience at Toyota of Somerset. Jeff was great to work with. We never felt pressured, and he allowed and encouraged us to take t More

by Christy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
Jul 08, 2016 -

Toyota of Somerset responded

That's great to hear, Christy! Our team never wants to force anything on our customers and we're always happy to make sure our guests feel they are taken care of from the beginning. We're happy you had a great time. Congratulations!

June 28, 2016

First time car buyer! As a first time car buyer I was nervous about the process; however, Stacy made the process simple and walked me through the entire process. I love my More

by Cbrandenburg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stacy Dykes
Jun 30, 2016 -

Toyota of Somerset responded

The team really strives to make sure the car buying process is as smooth as possible for our guests and we're glad to hear that, as a first time car buyer, you had a great time. Thank you for the shout-out on Stacy and congratulations on your new Toyota!

June 27, 2016

Not the "car sales" feel Our entire experience with Toyota of Somerset was pressure free and complete. The price was matched according the listed internet price with no hassl More

by T. Shoopman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Isaac Hart
Jun 27, 2016 -

Toyota of Somerset responded

Thank you for choosing us to take care of you while you shopped with us! Ryan will be very glad to see you enjoying your new Prius and we appreciate your great review. Congrats!

June 25, 2016

Purchasing 2016 Rav4 My husband and I recently purchased a 2016 RAV4. This was our first experience with Toyota of Somerset, and it was the smoothest transaction I have ev More

by Sumullins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Coston
Jun 27, 2016 -

Toyota of Somerset responded

We're always happy to be of assistance and are excited to hear that you and your husband had an excellent time with Jason! Our team strives to make sure our guests are fully satisfied with us and we appreciate you taking the time to tell us about your experience. Congratulations to the both of you and welcome to the Toyota of Somerset family!

June 17, 2016

NO Pressure The least stressful car purchase I have every had, straight up honesty. I knew what I wanted and Isaac found it for me, had it in one day ready for me More

by New wheels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Hart
Jun 20, 2016 -

Toyota of Somerset responded

It means a lot to us that our guests enjoy their time with the team, so we're pleased to hear about you're great experience. Congratulations on your new ride and welcome to the Toyota of Somerset family!

June 15, 2016

New Sienna Very good dealership. Staff was very friendly, professional and handle all matters in a timely manner. I have traded numerous times and each time is More

by rfrye-toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Hall
Jun 16, 2016 -

Toyota of Somerset responded

Thank you for taking the time to review us! It's important to us that our guests continuously enjoy their experiences with us and we're glad to keep providing the best for you. Congratulations on your new car and thank you for being a part of the Toyota of Somerset family!

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