Wilsonville Toyota

Worst Sales Person Ever!!! I stopped in to Wilsonville Toyota because my best friend used to work there and recommended them. I was hoping she would receive a referral bonus bu I stopped in to Wilsonville Toyota because my best friend used to work there and recommended them. I was hoping she would receive a referral bonus but was quickly told NO by SHAWN T. in an abrupt tone. He showed me some vehicles and gave me some prices and I told him I would need to go home and go over with my husband. I just had a weird vibe can't really explain it. I left, spoke to my husband and then heard a radio spot for Beaverton Toyota and I said I should check them out as I purchased an Avalon from them 15 years ago and they had great customer service and service department. I ended up with a great salesperson and wonderful Sales Manager at Beaverton Toyota and within 1 hour purchased the car of my dreams. Four days later SHAWN T. called me; very nicely said Hi Nancy wanted to see if you and you husband made a decision on a car. I said thanks so much for calling actually we did and we purchased a car from Beaverton Toyota.......OH MY he then YELLED at me So you just came into our dealership to waste my time.......... it took me back for a second; I said no not at all I came in because my friend recommend the dealership and I was hoping she could get a bonus but you said no and Beaverton Toyota had the car I wanted. He kept speaking in not only an unprofessional tone but words. I told him that I did not appreciate being spoken to in that manner and I would suggest he play back this call so he could hear what he was saying………. he just yelled something and I hung up. I would HIGHLY recommend you get another sales person if you go into Wilsonville Toyota !! I called Wilsonville Toyota right back and spoke to Neil Barker one of their managers who listened to my concern and said he would make sure this was looked into and apologized and asked what he could do.........I said "you just did it just listening and asking, I just wanted to be treated like a customer and you just did that". More

Best car buying experience...EVER! After a very frustrating and disappointing afternoon of car shopping, we took a chance and stopped in at Wilsonville Toyota-Scion, expecting a similar After a very frustrating and disappointing afternoon of car shopping, we took a chance and stopped in at Wilsonville Toyota-Scion, expecting a similar experience. Much to our surprise, we were pleasantly greeted by Corey White, a chipper and genuinely friendly young salesman, who treated us more like old friends than the random car buyers that we were. Corey quickly assessed our needs, and unlocked several Toyota Highlanders for us to sit in. He asked if we were aware of the "No Bull" motto of the dealership, which we weren't, and explained the process to us with enthusiasm and true commitment to the "brand" of the dealership. (This was very refreshing!) Initially, we had been interested in purchasing a used Highlander, and probably would have had we not been introduced to one of the 2016 models. Corey was so knowledgeable about the Highlanders, past and present, which quickly convinced us that we were at the right dealership. After a stress-free test drive, Corey brought out one of the new Highlanders to show us the difference between the 3 year old model we were testing and the changes that had been made to enhance the 2016s. It was a great comparison! Soon Corey asked us about what we were looking for in this car buying experience and what he could do to make that experience more fulfilling. We had a specific pricepoint/budget that we wanted to stay within since it had been some time since we had had a vehicle payment. After we checked online for other Highlanders, we found one that we felt we should take a look at in another town. Corey asked if he could check on the vehicle for us, and we agreed. He made some phone calls and came back to us with the "No Bull" pricing which brought the price of the vehicle down to considerably less than we could have ever negotiated at the other dealership! At that moment, we decided we weren't going anywhere else and would finalize the purchase right then and there. Corey was FANTASTIC! We had some very specific wants for our new Highlander and he went out of his way to check on a few of the details (roof rails or cross bars, specific color choice, interior color and material, etc.). From the moment we walked onto the dealership lot, to the moment we walked out as new Highlander car owners, 2 1/2 hours had lapsed. AMAZING! We have never spent less than 4 hours purchasing a car, so this was icing on the cake! Corey was with us, start to finish. He handled all of our finance paperwork, vehicle warranty processing, title/registration documentation, EVERYTHING! All that was left to do was pick up our new car. This had to happen the following day since the other dealership had closed earlier than Wilsonville Toyota-Scion. Since we couldn't return to pick up our vehicle until Monday (purchase made on a Saturday) Corey kept us informed via phone calls and texts. On Monday morning, Corey called to say he was inside our new car and driving it back to Wilsonvile Toyota-Scion. He sheepishly asked if we wanted to know how many miles the new car had on it when he picked it up and said "1.2!" Lowest miles EVER! :) That evening we brought the family up to pick up our beautiful new Highlander. Corey had even spent his own time waxing the hood of the car to make sure it was perfect when we arrived. It was! He spent a little more time going over the special features of the vehicle, making sure we knew what we were working with. All the while mentioning "You can call or text me with any questions you have. I'm here to help whenever you need it." Not only was Corey attentive, knowledgeable, and helpful, he has a great memory! He addressed both of our kids by name, and even joked with our daughter about enjoying the truck we passed down to her, but to come see him when she was ready for her first Toyota. (That information was shared with him when we were test driving a couple days before!) *** One important detail that deserves its own highlight is the LICENSE PLATES. Wilsonville Toyota-Scion is the only dealership we have worked with that already has plates ready to go when you buy a new car. No waiting or driving around with temporary tags. What a great added touch to an already stress free car buying process. *** Overall, this was a fantastic experience. Corey is a solid example of the dealership's "brand" and "vision/mission". He truly turned our car buying experience into something that we would easily do again, without hesitation. We would even call it "special"- special in a good way! This may have been our first car buying experience with Wilsonville Toyota-Scion but it won't be our last! Thank you Corey White, you are a gem! More

No bull***t There really is no bull, of any kind! The process was easy and quick. They met my needs and worked to get my payment down. I would highly recommend th There really is no bull, of any kind! The process was easy and quick. They met my needs and worked to get my payment down. I would highly recommend them and to not hesitate to make the drive to Wilsonville. More

Good customore service Local friendly place great atmosphere lots to choose from very helpful quality and fast work enjoy the experience I got out there on the last purchas Local friendly place great atmosphere lots to choose from very helpful quality and fast work enjoy the experience I got out there on the last purchase would recommend to other people More

Excellent sales process Mark did an excellent job of helping find our vehicle from beginning to end.... He was very knowledgable and explained no haggle pricing from the very Mark did an excellent job of helping find our vehicle from beginning to end.... He was very knowledgable and explained no haggle pricing from the very beginning... More

Informative, friendly and easy to work with! We don't often buy vehicles. The last time we walked into any dealership to buy a car was back in 2004. So we were hesitant right off the bat to sta We don't often buy vehicles. The last time we walked into any dealership to buy a car was back in 2004. So we were hesitant right off the bat to start car shopping again. Keith Mayers was the first person we met as we decided to look at a Toyota first. He was excellent! He understood our needs, provided valuable feedback and information about all the vehicles we were interested in, was friendly and easy to talk to, and was a great communicator. We felt at ease not long after meeting him. Every dealership we went to after that had to measure up to Keith. None of them ever did. My wife had even commented to me after going to a dealership for another manufacturer that she wished Keith could get the sale even if we went with another manufacturer. He was that good. Our experience was so wonderful with Keith, it impacted our decision-making. My wife knew exactly which vehicle she wanted (from a different manufacturer) and I agreed. But after our encounter with Keith, we still debated about getting a Toyota because of how good our experience was with Keith. More

One of a kind experience and great customer service Our sales associate was wonderful. With high expectations and a complicated check list he was able to meet all of our needs to get us exactly what we Our sales associate was wonderful. With high expectations and a complicated check list he was able to meet all of our needs to get us exactly what we wanted and more that fit right in our price range. We will be getting our next car from him! More

Wonderful Experience!! I loved working with my salesperson Talicia. Went in one day "looking", I can be a hard sale, so needless to say didn't find what I was looking for a I loved working with my salesperson Talicia. Went in one day "looking", I can be a hard sale, so needless to say didn't find what I was looking for and to stay in my budget. Unknown to me Talicia kept me in mind and when a vehicle came in a week later that would make me happy she gave be a call right away. Alos loved working with Neil on the finance side, he was honest and straight forward. Loving my Tacoma and I still owe Talicia and Neil a drink for putting up with me :-). More

The Joy of getting the Vehicle you want with out hassles. The best experience! Austin made my fears go away. Steven S. The patience of Job. made it easy. Wonderful person. Josh, in one word Brilliant! The best experience! Austin made my fears go away. Steven S. The patience of Job. made it easy. Wonderful person. Josh, in one word Brilliant! More

Pure simplicity For my first ever brand new vehicle Elliot made it a great and simple experience. Not pushy or over salesman. I would highly recommend wilsonville Toy For my first ever brand new vehicle Elliot made it a great and simple experience. Not pushy or over salesman. I would highly recommend wilsonville Toyota! They are truly no BULL More