Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 13,452 reviews
Jobs quickly finished. Thought I would have to wait for service on parts ordered. Great job. Terry made sure we got exactly what we wanted on the truck. Thought I would have to wait for service on parts ordered. Great job. Terry made sure we got exactly what we wanted on the truck. More
Only if you have plenty of time to kill I was there for almost an hour and a half for a simple oil change. It was frustrating prior to scheduling my appt. I had been unsuccessful 3 times try I was there for almost an hour and a half for a simple oil change. It was frustrating prior to scheduling my appt. I had been unsuccessful 3 times trying to contact the sales associate that sold me my car - as this was my first oil change, and he told me he would set it up for me at 7,500 miles. So much for that. After finally getting my appt. scheduled on my own I sat...and waited...for 1.5hrs. only after being told it would be approx. 30min. More
First Class My wife and I were in a vehicle that no longer met our needs and they got us of that car and put us in a great suv. We were impressed with the profess My wife and I were in a vehicle that no longer met our needs and they got us of that car and put us in a great suv. We were impressed with the professional care we were given and the work they put in to make it able for us to purchase the car we wanted. More
Purchasing a new car for leasing. Matt was very helpful and explained the information really well. He took time with us and made sure we were comfortable. He treated us like we were fa Matt was very helpful and explained the information really well. He took time with us and made sure we were comfortable. He treated us like we were family. More
Excellent Nate was very informative and helpful without being pushy. We had a great experience where we felt that we could make the decision that was right for Nate was very informative and helpful without being pushy. We had a great experience where we felt that we could make the decision that was right for us. Everyone was friendly and great with our kids too. More
Very professional. Everyone there was very professional, they went above and beyond to make sure we were happy. Roscoe was the best!! Thank you so much everyone Everyone there was very professional, they went above and beyond to make sure we were happy. Roscoe was the best!! Thank you so much everyone More
Always the best experience. Outstanding Sales & Service Eric is always a pleasure to work with. Very accommodating due to my inconsistent work schedule. I have the satisfaction and comfort of knowing when I Eric is always a pleasure to work with. Very accommodating due to my inconsistent work schedule. I have the satisfaction and comfort of knowing when I bring my truck in for service the job gets done right. Been a customer for over 15+ years. Also a special hats off to jeff Tetrault and Andy Bellian in Sales. Always doing whatever it takes to get us into the right vehicles at the right price. More
get experience Dan Peters did an excellent job in helping me find a new car. I'm the happy owner of a 2016 Lincoln MKZ! The car was ready right on time and everyone Dan Peters did an excellent job in helping me find a new car. I'm the happy owner of a 2016 Lincoln MKZ! The car was ready right on time and everyone was very helpful! More
Good and professional service Have had my car serviced several times by Klaben and has alway been a good experience. Always greeted within a few minutes after arrival, Eric is gr Have had my car serviced several times by Klaben and has alway been a good experience. Always greeted within a few minutes after arrival, Eric is great making sure my car is taken care of, making sure I get all the benefits of the loyalty link program. More
Went the extra mile! I dropped my car off for The Works and also mentioned that one of my doors was hard to close and looked like it was out of adjustment. Anthony Wilson I dropped my car off for The Works and also mentioned that one of my doors was hard to close and looked like it was out of adjustment. Anthony Wilson mentioned that I would have to schedule an appointment with the Body Shop to look at the door. When I picked up my car later in the day i found out that Anthony had taken my car to the Body Shop and had them take care of the door! No extra charge and saved me a trip! Great service! More