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Jaguar Land Rover Schaumburg
Schaumburg, IL
1,418 Reviews
Land Rover Schaumburg | For A Great Experience
Since 1975, luxury automobile customers seeking the ultimate buying experience have chosen Zeigler Automotive. The reason is simple. Our business philosophy centers around you, your needs, and your expectations of how a customer should be treated when purchasing a vehicle. From the moment you walk through the door, we welcome you with tailored-to-you services and exclusive amenities you simply won’t find at other dealerships. It’s the difference between service, and being served.
Land Rover Schaumburg | A Zeigler Auto Group Company
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 PM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,418 reviews
September 15, 2016
Best car buying experience yet! The sales man I worked with was David Lecinski and he was awesome!! He went out of his way to meet me at a couple of the different motor werks stores/ The sales man I worked with was David Lecinski and he was awesome!! He went out of his way to meet me at a couple of the different motor werks stores/locations until he found the truck I ended up buying! He sent me an email with a truck that had everything I had asked for and more, and he had already run the numbers to make sure I wouldn't get my hopes up On something I couldn't afford! He was very conscious of my budget and really listened to what the needs of my family were. I really appreciated that! I will call him and highly recommend him for any further car purchases that we make! If you want a person who cares about you and your family getting you what you want and need that is safe and reliable ask for David Lecinski, from Land Rover Hoffman Estates!! More
by Love my new Acadia
Employees Worked With
David Lecinski
Helpful September 02, 2016
Stay away from here for crooked practices. Stay away from here for the crooked practices. My mother and I had the worst car buying experience we have ever had at Land Rover of Hoffman Estates Stay away from here for the crooked practices. My mother and I had the worst car buying experience we have ever had at Land Rover of Hoffman Estates and we were treated horribly and rudely by Lev Akdimar and the manager John Neilson. They sold her car (she was the primary buyer and I was the co-buyer) without her releasing the car or knowing anything about it. She never signed any power of attorney to them to sell the car on her behalf-nor did they bother to wait for her to return to town to sign anything. Less than 4 days later when she returned, I asked that they please rescind the deal but Lev stated that he did not care about the "law" he knew the car business and there was nothing to discuss. I do not know whether it is because we were not white or women, but I have never been treated so rudely. John actually laughed at us when we called about the situation. Lev said we were welcome to contact the AG or report the car stolen, he "did not care he knew the car business.". In point of fact, what they did was not legal. This was all despite my telling John the manager that I had not have power of attorney to sign for my mom and that she would have to sign the deal when she returned into town. They sold the car without obtaining her approval or signature the next day. What they did was not legal -she never released the car. The sales person said the car ( a Range Rover Sport) was sold the next day-without being released by the owner or obtaining a signature and against my informing them that my mom was out of town. Hope this serves as a warning- any other Land Rover dealer in Illinois will give you a better deal in terms of valuing your trade- we were told by two other Land Rover dealers that we were "violated" in terms of the price we were given for our trade by the sales manager Ed Sheehan--- which they sold in violation of the law! It is highly unlikely that any other Land Rover dealer in Illinois will engage in such crooked and fraudulent sales practices. More
by Securitieslawyer
Employees Worked With
Lev Akdemir, John Nelson
September 02, 2016
Worked with me to resolve David Lecinski was very cordial and friendly. The dealership worked with me to resolve my issues and was receptive to understanding my concerns and a David Lecinski was very cordial and friendly. The dealership worked with me to resolve my issues and was receptive to understanding my concerns and answering my questions. More
by jackson
Employees Worked With
John Nelson
August 31, 2016
Pleasant buying experience I went into Land Rover of Hoffman Estates to just look at a Jeep Grand Cherokee SRT8 for my son and I ended up purchasing it that day. I was dreading I went into Land Rover of Hoffman Estates to just look at a Jeep Grand Cherokee SRT8 for my son and I ended up purchasing it that day. I was dreading going into this dealership or any dealership for that matter, but I was pleasantly surprised. I was greeted by a very nice gentleman, David Lecinski. Immediately I had a good feeling about this gentleman. There was no typical high pressure jargon or xxxxxxused to make the sale. I took the vehicle for a test drive and spoke with David and decided I was very comfortable purchasing this vehicle from this dealership. I have had some bad experiences with other dealerships, but Land Rover of Hoffman Estates was a pleasure to deal with. I would highly recommend anyone looking for a vehicle to give this dealership a try and speak with David Lecinski for a great buying experience. More
by SRT8
Employees Worked With
Lev Akdemir, David Lecinski
August 26, 2016
Pleasant demeanor and very easy to work with. We received prompt attention and we were able to move forward with a new car at a great price without wasting time. I strongly recommend this dealersh We received prompt attention and we were able to move forward with a new car at a great price without wasting time. I strongly recommend this dealership. More
by Red Rover
Employees Worked With
David Lecinski, John Nelson
August 23, 2016
AMAZING & PERFECT David Lecinski is Top Gun in his field! He transported our 2016 Land Rover Range Roover Evoque from Saturday and delivered it on Monday. Perfectly det David Lecinski is Top Gun in his field! He transported our 2016 Land Rover Range Roover Evoque from Saturday and delivered it on Monday. Perfectly detailed and immaculate!! We Love Our New Ride!! Very Amazing & Cool!!We will highly recommend David. My friend told me after I posted a picture on Facebook - he said everyone is nice at Land Roover - he bought his wife Convertable Mercedes from this store. More
by Amazing Evoque
Employees Worked With
Lev Akdemir, David Lecinski
August 16, 2016
Happy Was well received and they were eager to hear us out. Made my purchase hassle free and helped getting through the purchase with ease. I am Happy with Was well received and they were eager to hear us out. Made my purchase hassle free and helped getting through the purchase with ease. I am Happy with my overall purchase More
by Jdkumar
Employees Worked With
Lev Akdemir, David Lecinski, John Nelson
July 22, 2016
Great Experiance! We had a great experiance purchasing a pre-owned 2011 Range Rover Sport. Our process started with David L, who did a phenomenal job explaining why lan We had a great experiance purchasing a pre-owned 2011 Range Rover Sport. Our process started with David L, who did a phenomenal job explaining why land rover's are so unique and went through our goals to determine what model was best suited for our needs. When we were ready to purchase, we started working with Steve because David was with other customers. David stopped by and told us we were in great hands with Steve. Steve worked with our financial goals with John and Lev, and we were able to come to a mutual agreement on the vehicle. Everyone was extremely professional, polite and overall very pleasant to work with. David was extremely helpful in walking us through what was right for us. Steve went out of his way to make sure that we were comfortable with everything and overall did a great job being our advocate during the negotiation process. John made sure the vehicle was exactly to our satisfaction and went above and beyond. And Lev guided us through the financial documents clearly and efficiently. I highly recommend this team! More
by NickMagiera
Employees Worked With
Lev Akdemir, Steve Grady, David Lecinski, John Nelson
July 20, 2016
Professional, courteous and very knowledgeable! Everyone was very helpful and not pushy! Didn't feel like I was being pressured! I've always had great experiences with MotorWerks of Barrington and i Everyone was very helpful and not pushy! Didn't feel like I was being pressured! I've always had great experiences with MotorWerks of Barrington and its great to see the same standard is upheld in Hoffman Estates! More
by RRover15
Employees Worked With
Lev Akdemir, Steve Grady, John Nelson
July 09, 2016
Why Land Rover of Hoffman Estates was rated only a three. The sales floor employees were extremely knowledgeable regarding the Range Rover vehicles. Their friendliness, experience, and assistance to a new sa The sales floor employees were extremely knowledgeable regarding the Range Rover vehicles. Their friendliness, experience, and assistance to a new sales person were impressive. That being said, taking advantage of a customer from a financial perspective is disgraceful. Those in the finance department are nothing short of being pirates in search of buried treasure in your bank account. Captain Ed Shlemon, the sales manager, even after knowing we have mutual friends in the business, continued to take advantage of us as customers. Prior to our embarking, we prepared ourselves by being armed with the knowledge of our trade in value as well as the value of the new the Range Rover V-8 Supercharge. Our predetermined value of the Range Rover was based solely on research and the knowledge from others in the car business. Captain Ed insisted we were being offered a fair deal, but sadly, we were not. Walking the plank was an optioned we entertained: getting ready to plunge into the shark invested waters of car dealerships in order to find the Range Rover of our dreams. Leaving the pirate theme behind now, finally Ed returned with a fair deal. Then, it was the finance department along with Ed attempting to recoup their discount by offering us an insulting interest rate 4.1-4.9%! During the finance process, we attempted to use our own bank, Chase who were offering us 2.39%, but instead were being forced into banking with US Bank. We would recommend that future customers arm themselves with knowledge of vehicle value and interest rates prior to entering the doors of Land Rover Hoffman Estates. The dealership profits more when its customers know someone in the business. Yet, the written words above do NOT reflect, our salesman Alex Blaul who was nothing short of exemplary. His willingness to ensure our satisfaction was never ending. For future purchases, Alex Blaul will be our salesman! More
by What
Employees Worked With
Ed Shlemon, Lev Akdemir
