Volkswagen Alhambra

Excellent service!! Took my first car in yesterday & did my first checkup+ oil change. Got no appointment but Norm was really helpful!!! Had loads of questions since it's Took my first car in yesterday & did my first checkup+ oil change. Got no appointment but Norm was really helpful!!! Had loads of questions since it's my first car. Norm, the manager of the service team, was really patient and got me a free ride home. He made sure the services are done the same day just like I wanted. I missed the text & call, but can't wait to get it today. I would definitely recommend him and go back again. More

Caring and Thorough This dealership is a warm and welcoming one beginning with Norm. He was informative and thorough answering all my questions and concerns. He made sure This dealership is a warm and welcoming one beginning with Norm. He was informative and thorough answering all my questions and concerns. He made sure to offer me shuttle service (which I hadn't been offered before) and kept contact with me throughout the day regarding updates on the work on my car. He was honest and thoughtful. Thank you Alhambra VW and thank you Norm! More

Great customer service I did not have an appointment but Norm was very helpful! I would recommend him and go back again. Every time I go to this dealer they go above and bey I did not have an appointment but Norm was very helpful! I would recommend him and go back again. Every time I go to this dealer they go above and beyond. More

Satisfied Service and Repair Customer We've had our 2002 Jetta serviced and repaired at Volkswagen Alhambra for about the last 6 years. I feel they have always been honest about what our We've had our 2002 Jetta serviced and repaired at Volkswagen Alhambra for about the last 6 years. I feel they have always been honest about what our car has needed. The repairs have been done on time and in satisfactory manner. Norm Harrold has always been helpful. On our last visit I needed the car sooner than originally planned and he got it done. More

Excellent car service at Alhambra VW deakership I have taken my car to be serviced at this dealership twice. Both times I was greeted by the friendly and knowledgable staff. Norm, who manages the I have taken my car to be serviced at this dealership twice. Both times I was greeted by the friendly and knowledgable staff. Norm, who manages the service team, was patient and answered all my questions, and gave me great advice regarding service and repairs. Highly recommend this team for servicing your vw. More

Routine Oil change I love this dealership! I have purchased under 2 other vw dealerships and Alhambra is by far the best. The customer service is outstanding and i also I love this dealership! I have purchased under 2 other vw dealerships and Alhambra is by far the best. The customer service is outstanding and i also feel welcome and at ease when i bring my vehicle. I never feel rushed or pressured into anything. More

Outstanding VW service department! Although this is a smaller VW dealership it houses a stellar workhorse of a service department that excels in every area. They are truly the benchmark Although this is a smaller VW dealership it houses a stellar workhorse of a service department that excels in every area. They are truly the benchmark of what a service department ought to be in the US. Norm and Paolo do outstanding work with pride and efficiency even down to the car wash guy "B"! All this comes to no surprise for me, when you see that this tight ship is managed by Jay Piamonte; he does what's right and his work ethic is mirrored by his outstanding service department. I drive 30minutes to get here instead of the closer local VW in Glendale that is rife with complacency and oversight. Make VW ALHAMBRA your go-to, won't regret it. Thanks Norm, Paolo, and Jay More

Customer service was exceptional! The entire staff over at VW Alhambra are great! My time was very limited the morning I took my car in for service. Norm Harrold helped me and made sur The entire staff over at VW Alhambra are great! My time was very limited the morning I took my car in for service. Norm Harrold helped me and made sure I was out of the dealer just in time. More

Vehicle inspection The service man that assisted me on Saturday August 6th was Norman who was completely professional, courteous and helpful he made me feel as a valued The service man that assisted me on Saturday August 6th was Norman who was completely professional, courteous and helpful he made me feel as a valued customer. He wax also very patient and went into detail as to what my vehicle needed it was a Excellamt experience!! More

cost reflects valie I purchased my VW at this dealer (Alhambra) 7years ago and have been a service customer ever since. I have never had an unpleasant experience. Service I purchased my VW at this dealer (Alhambra) 7years ago and have been a service customer ever since. I have never had an unpleasant experience. Service reps are always professional and knowledgeable. This time I was helped by Norman Harold. He was knowledgeable and confident which always helps to know that your car is I. Good hands. More