Anaheim Mitsubishi

Bait and switch. And rude, too. My wife and I went into Anaheim Mitsubishi to purchase a new 2015 Outlander Sport. There were at least four of them with sale stickers on the windshi My wife and I went into Anaheim Mitsubishi to purchase a new 2015 Outlander Sport. There were at least four of them with sale stickers on the windshield with "Was" and "Now" prices on them. We selected one of them and took it for a test drive. Anil seemed helpful enough in the sales part, but things fell apart in the purchase phase. The "Now" price supposedly included all available rebates, even if you don't qualify for them. That is not visibly indicated on or near the windshield sticker. The price difference on the one we looked at was $6991. Three other Outlander Sports also had similar stickers with different price differences. They want to move 2015 vehicles, that sounds normal. Anil talked about various rebate/financing options. When he said something about $27K, we wondered what he was talking about. We also had a trade-in. When they started up at the MSRP and rebates, we brought up the price on the sale sticker. They said that was with all the rebates, clearly stated on the sticker. I walked them out and challenged them to show me the part about the rebates. "It must have been washed off." And why is that my problem? Then they showed me on the internet how the price was figured. The internet showed all the rebates and the price was about $1300 less than what was on the sticker. I said, "Fine, I don't qualify for $1000 of the rebates, let's start with that price" ($300 less than the sticker price). They weren't having any part of it. I was just trying to work with what they had on the internet! I had already grabbed my keys and registration to leave earlier, but after the attempt to deal with them based on their own advertising, they decided they weren't going to deal with me and attempted to walk us out the door! Good job Anaheim Mitsubishi... not! More

BE VERY careful with these people! ALL of them are dishonest Do not EVEN walk Into this place! all those guys are VULTURES waiting for victims ! do NOT be their next one... all they care about is how much money Do not EVEN walk Into this place! all those guys are VULTURES waiting for victims ! do NOT be their next one... all they care about is how much money they can steal from you! they will try every little trick to make you sign their contracts they will make you sign papers and hide numbers and costs! Funny how easy is to tell which reviews are FAKE! the good ones were written by them Or people who knows them ...how do I know? because there is NO WAY these people could be good to some and such a nightmare for others. they lie they trick you they will suck your blood dry if they could! I can NOT believe they still doing "Business" run if U can More

Inaccurate MSRP internet price They are made False Price MSRP and they want you to pay top dollar for them As if their reviews weren't bad already...Typical sleazy sales tactics. They are made False Price MSRP and they want you to pay top dollar for them As if their reviews weren't bad already...Typical sleazy sales tactics. They waste your time, try to corner you in to the point of exhaustion, and hope you agree to their bogus additional costs. More

great experience They worked hard to get me where I wanted to be price and payment range. Cornell was my salesman and I recommend anyone going here to specifically ask They worked hard to get me where I wanted to be price and payment range. Cornell was my salesman and I recommend anyone going here to specifically ask for him. He was a pleasure to interact with and I loved that they didn't drag on negotiations like most dealerships. Everything was done prompt, professional and to the point. Would definitely recommend them to anyone! Nicole More

Most easy and straight forward transaction when I decided to upgrade, there was not doubt in my mind that I will be changing dealer, my previous car was a Nissan Sentra, so I went back for the when I decided to upgrade, there was not doubt in my mind that I will be changing dealer, my previous car was a Nissan Sentra, so I went back for the same type of car again, it was the most easiest purchase and trade in transaction, that I could not believe everything was so smoothly done, my experience with Nissan has always been good with no hassle. More

Dishonest Company, Does not resolve issues after the sale Purchased a 2014 A5 Audi from them on the Internet. With the car They sold me a Prestige package to treat the leather interior. When I received the c Purchased a 2014 A5 Audi from them on the Internet. With the car They sold me a Prestige package to treat the leather interior. When I received the car it was obvious this was not performed. They claim the car went through their service department but this was a lie, Also when driving the car over 60 MPH the front end started to shake. After looking at the tires and Rims damage was very evident to two of the rims and large gouges out of two tires. When the Juan the salesman was contacted with the pictures he claimed the car had been through their Service department but would speak to his Sales Manager Kristian to resolve. After two weeks I had not received any of the paperwork for the sale of the car and Juan sent me a text saying the Sales Manager Kristian looked like he was putting this on the back Burner. It is was obvious this service Department is charging for services not performed or they are just dishonest liars. Looks like I will take matters to the better Business Bureau and hire an Attorney. BUYER BEWARE BUYING FROM THEM......... More

Great Service Experience The service manager made sure everything I wanted done was, told me that they had checked some other things. It took less time than I expected The service manager made sure everything I wanted done was, told me that they had checked some other things. It took less time than I expected More