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Crown Chrysler Jeep Dodge Ram Dublin
Dublin, OH
2,663 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 2,663 reviews
September 21, 2016
Excellent service! I go to Crown Chrysler Jeep Dodge Ram for everything from having my oil changed to having a tail light changed to fixing and major issues. Mark Nelson I go to Crown Chrysler Jeep Dodge Ram for everything from having my oil changed to having a tail light changed to fixing and major issues. Mark Nelson is a great service advisor who is great at explaining the problem at hand. He ensures that the problem is taken care of as soon as possible and he's great at updating you on the status of your service. More
by elann13
Employees Worked With
Mark Nelson
Helpful September 12, 2016
Jeff Ashbrook I just wanted to say my wife and I had a great experience purchasing a new vehicle with Jeff. Unlike most car dealers Jeff was very patient, informat I just wanted to say my wife and I had a great experience purchasing a new vehicle with Jeff. Unlike most car dealers Jeff was very patient, informative and willing to listen to our requests. Once we struck a deal the paper work went relatively quick. We will keep Jeff and the Crown dealership in mind when we are on the market again. More
by Trav1984
Employees Worked With
Joe Melfe, Jeff Ashbrook
September 08, 2016
Customer service is priority here I had a recall on my jeep and was able to get my appointment set with In 2 days of my phone call with Brittany Sturgill The recall only took a few h I had a recall on my jeep and was able to get my appointment set with In 2 days of my phone call with Brittany Sturgill The recall only took a few hours. No charge and I got a free car wash after the service . I always have a great experience at crown More
by Jeepman
Employees Worked With
Brittaney Sturgill
September 06, 2016
Excellent buying experience Bought my Jeep Wrangler about 3 weeks ago. Had an excellent buying experience. James Williamson was a tremendous resource and was very easy to work wi Bought my Jeep Wrangler about 3 weeks ago. Had an excellent buying experience. James Williamson was a tremendous resource and was very easy to work with. Guided me throughout the buying process. No pressure and made my entire experience stress free. Thoroughly enjoyed working with him. More
by simonfraser75
Employees Worked With
August 31, 2016
New Ram Truck We were in Crown recently and picked up a brand new Dodge Ram truck. Had a great experience. We worked with a salesman named Jeff. He was very helpful We were in Crown recently and picked up a brand new Dodge Ram truck. Had a great experience. We worked with a salesman named Jeff. He was very helpful and walked us through the whole process. We needed a truck for hauling purposes and were glad we got it done before the colder weather came arou nd. More
by delli10771
Employees Worked With
Jeff Ashbrook
August 31, 2016
Great and made things easy. I was looking for a new Charger and Jason Stull approached me while I was browsing the parking lot. He was extremely helpful and answered all my quest I was looking for a new Charger and Jason Stull approached me while I was browsing the parking lot. He was extremely helpful and answered all my questions. He made buying a car painless and easy. I hope to deal with him again for future car purchases. More
by chris klien
Employees Worked With
August 30, 2016
Sales- Jason Still Jason Stull helped me in the process of purchasing my Wrangler. He was informative and helpful. He also made the process quick and met my needs. Th Jason Stull helped me in the process of purchasing my Wrangler. He was informative and helpful. He also made the process quick and met my needs. The dealership itself was clean and with friendly staff members. More
by mwp
Employees Worked With
Jason Stull
August 25, 2016
Very good, every time we have been there! It's very nice to deal with people that know what they are doing. I have many different FCA vehicles and our sales consultant Dan Pierce and service It's very nice to deal with people that know what they are doing. I have many different FCA vehicles and our sales consultant Dan Pierce and service manager Ty Ramsey have always taken care of us. Dan has taken care of us for the last two FCA products we have purchased and both were very pleasant transactions. Ty is not just a liaison between the service techs and the customer, he is very knowledgeable of cars and takes the time to understand what needs attention and has a good idea of what the repair will be before it goes back to the shop. He then can make sure it is fixed correctly the first time so I don't have to return. I really like that! A+++ More
by Mark Y.
August 24, 2016
Excellent Had service work done under the guidance of Mark Nelson, Serv. Rep. From day one felt confident and at ease. What he diagnosed the first day...turne Had service work done under the guidance of Mark Nelson, Serv. Rep. From day one felt confident and at ease. What he diagnosed the first day...turned out that way. He was by far the best Serv. Rep. we have ever worked with. My husband and I are 89 yrs old and he treated us fairly and with genuine concern. You are certainly most fortunate to have him as an employee. Thank you doesn't really cover it ...but we certainly do THANK HIM AND YOU More
by Velma Rumora
Employees Worked With
Mark Nelson
August 24, 2016
Very happy with my Jeep Renegade I had little intention to buy with Crown Chrysler Jeep Dodge when I visited around September 2015. I really just wanted to test drive a Jeep Renegade I had little intention to buy with Crown Chrysler Jeep Dodge when I visited around September 2015. I really just wanted to test drive a Jeep Renegade to see if I even wanted an SUV vs sedan. Didn't have the money for it yet or anything. However, Lew Ash still treated me like a normal customer and gave me great advice without pressuring me. A few months later he followed up with me just to see if I was still in the market for an SUV, and by that time I had the money but they did not have the color, nor the trim of the Jeep Renegade I wanted so I was still not 100% serious about buying. Yet Lew was still very courteous and patient with me. When I finally told him my concerns about color, etc. he promptly made a few calls and arranged for the car to be brought to me from Cincinnati! Amazing customer service in my opinion. It took me over 4 months to make a decision, and the only dealer in the city that had the persistence and patience to cater to my needs/situation was Lew Ash. By January 2016 I had my black on black Jeep Renegade and now I couldn't be more happy with the buying process and the car's performance thus far! More
by Black Jeep Renegade
Employees Worked With
