Volvo Cars San Antonio

Squeal resolved A mysterious loud noise was coming from the engine compartment and the check engine light was on. It was Friday and my wife and I had a number of appo A mysterious loud noise was coming from the engine compartment and the check engine light was on. It was Friday and my wife and I had a number of appointments. Kevin accepted the car at 3pm and told me to make myself comfortable. I found that difficult with the prospect of being without my car for the weekend. Kevin assured me that I would have transportation. Within an hour and a half, I was in my car and gone, thanks to the combined effort of a professional service staff that kept me in the loop the whole time! No charge!! More

New car purchase We don't buy new cars very often, every 8- 10 years, and we were very satisfied with our sales associate. He knew A LOT about the xc90 that we were i We don't buy new cars very often, every 8- 10 years, and we were very satisfied with our sales associate. He knew A LOT about the xc90 that we were interested in and spent lots of time going over the safety features and the software package. He did not put pressure on us to purchase a vehicle and I appreciated that. He also said that we could call or text him as needed for any other questions that we had about any aspect of the xc90 and offered to help us set up the Volvo App. He is a very friendly and knowledgeable person and responded to our emails, call, etc quickly. Excellent sales person!!! Great customer service. The issue that I would have liked improved is that I feel we should have been given details on the extended warranty and the tire/windshield/dent/key warranty earlier in the sales process instead of with the financial person right as we paid the bill so we could have had more time to consider the options and what was right for us. More

Great service. I had a 50,000 maintainencem scheduled. Not only it was done they were so helpful in getting my trunk leak solved and didn't even charge me. Richard a I had a 50,000 maintainencem scheduled. Not only it was done they were so helpful in getting my trunk leak solved and didn't even charge me. Richard at the center was amazing. Kept me informed. More

Great customer service .... Friendly staff all around and maintenance needed was handled more promptly than expected. Service department even took care of a recall maintenan .... Friendly staff all around and maintenance needed was handled more promptly than expected. Service department even took care of a recall maintenance that I was unaware was needed. More

Painless car buying experience Definitely not your typical car buying experience. David did an excellent job, very straightforward, honest, superb customer service. I will definitel Definitely not your typical car buying experience. David did an excellent job, very straightforward, honest, superb customer service. I will definitely recommend him and this dealership, it's worth the drive from Austin! More

Exceptional Customer Service Exceptional Service from Sales Department, specially Joel Lozano and Peter Schalk. Joel looked high and low until he found the XC70, color and extras Exceptional Service from Sales Department, specially Joel Lozano and Peter Schalk. Joel looked high and low until he found the XC70, color and extras my wife wanted. Peter made the deal easy. Both were simply outstanding! The Service Department is what will bring you back. Also providing exceptional service is Kevin Nichols, a true professional and outstanding, every time I have called with an issue he gets right on it. Keeps you informed and your car gets fixed. The business department could use some training. More

A breath of fresh air. I live in Colorado and bought a used car from them online. I honestly was expecting a "hassle" topped with some inconvenience. They really exceeded my I live in Colorado and bought a used car from them online. I honestly was expecting a "hassle" topped with some inconvenience. They really exceeded my expectations! I worked with David M. and he nailed it! He was on it! Once and done! Never had to repeat anything, he was really thorough and made sure my questions were answered. I arrived to find the car in impeccable condition. Their follow-up is great too. Just really happy with my experience, job well done guys! The people who told me "you'll regret buying online" are amazed. Ha! Thanks David! More

Excelent The service department was hellpfull, and gave me a fast response. After service they have been in touch to check how the car is functioning. The service department was hellpfull, and gave me a fast response. After service they have been in touch to check how the car is functioning. More

Found the solution to a hard to track problem My rear seat developed a vibration, and the folks at the dealership service department tracked it down, and essentially replaced the entire seat frame My rear seat developed a vibration, and the folks at the dealership service department tracked it down, and essentially replaced the entire seat frame on my new Xc90. Through it all, I was accommodated with a nice loaner vehicle - and was kept up to date via status calls and texts. The car is now perfect, and I'm quite pleased. More

Good experience. Bryan did a good job of taking care of what I needed. I would work with him again. Very professional and courteous. The review shouldn't have to be 25 Bryan did a good job of taking care of what I needed. I would work with him again. Very professional and courteous. The review shouldn't have to be 25 words long to be able to submit . More