Prestige Volvo

Best Dealer In a Hundred Miles Searched the inventory of a dozen dealerships in the greater NY area for two months and had used the same dealership for 36 years. Tired of the bait a Searched the inventory of a dozen dealerships in the greater NY area for two months and had used the same dealership for 36 years. Tired of the bait and switch and high pressure, I traveled 70 miles to Prestige Volvo in NJ. The sales person (Tina Belokin) was honest and attentive. The owner, sales manager and finance manager made the car buying experience painless and enjoyable. Defibitely would return for my next auto. More

Buyer Beware Unfortunately, I had to give 1 star because there wasn't an option for 0 stars. Let me start by saying, I had worked at a large auto dealer in NJ Unfortunately, I had to give 1 star because there wasn't an option for 0 stars. Let me start by saying, I had worked at a large auto dealer in NJ for about 4 years (left about 9 months ago to pursue a new career). The age old saying, you shop at the beginning of the month and buy at the end of the month holds true. A dealer is always looking to move metal off the lot and you can get your sweetest deal then. I had been shopping for a new vehicle, or in this case a 1 year old vehicle when I saw on Autotrader a 2015 Subaru WRX with 22,000 miles at "Prestige" Volvo. It was August 1, and knowing that a dealer will steal the 1st of the month and report sales for the previous month, I knew I might have a pretty good shot at getting a good deal on the vehicle, so I went down to view the car. Sales guy worked with me pretty well, and I got an okay value for my trade and was able to negotiate what I thought was a good value for the 2015 Subaru; this isn't where I had any problem. Upon taking the car (same day), I was a mile down the road when a light popped on the dash- I read the manual when I got home and it was a windshield washer fluid level light. I popped the hood, and it was bone dry; thought it to be pretty odd and knowing that, and have worked at a car dealer ALL USED vehicles still under factory warranty have to go through service. The service department of all wants to look at the vehicle to try and up-sell the sales team on prepping the vehicle whether it needs brakes, tires, windshield wipers, oil change, etc. or nothing at all because they will pack it into the price of the vehicle and pass it on to the consumer who in turn buys it. It's a win-win for the dealer... the service department gets paid and so does the sales department. So it got me thinking, if they didn't fill the washer fluid (which took an entire gallon jug of it when i bought it from autozone), did this vehicle go through the service inspection? I proceeding to check the oil... It was Black, I mean BLACK. I called the dealer and spoke to the sales person, and they said bring it in and we will service it. I asked them to produce the R/O (repair order) that was originally opened on the vehicle... they danced around the question and never produced it. Frustrated, I just had them change the oil and left. About 2 1/2 weeks later, I had a Certified Subaru Dealer look at the vehicle.... turns out the vehicle needed a brand new clutch.... Now i was upset, because I went back into my paperwork I signed at "prestige" Volvo I bought the vehicle from, and no where on the paperwork is there a mention about remaining factory warranty or any warranty from the selling dealer. (The Subaru Manufacture warranty is 3/36,000) Again, having worked at a dealer in the state of NJ, all vehicles in the state must be sold with a "buyer's guide" and MUST be signed by the purchasing party of the said vehicle which reflects the warranty on the vehicle being sold; whether it is an "as-is", "balance of factory", or warranty provided by the "dealer." This may have been naive by me not noticing the buyer's guide in my paperwork, but it is still the job of the finance department to produce it for you to sign when sitting down in the box with them... Needless to say, I attempted multiple times to contact the dealer General Manager, the sales person, or the service department at Prestige Volvo... I have hear nothing back since doing so. So my goal is to provide consumers like my self the awareness of Prestige' lack of... I guess you can say customer "serviceability?" Perhaps this will get their attention/response back to me as I post on GOOGLE, YELP, and every other social media platform... P.S. I hope this post was helpful for those looking at buying a vehicle from "prestige' Volvo. More

Pre-owned purchase Our experience with salesman Rich Curto was truly a wonderful, exciting experience. It was a no hassle, relaxing, informative meeting. Rich did not tr Our experience with salesman Rich Curto was truly a wonderful, exciting experience. It was a no hassle, relaxing, informative meeting. Rich did not try to talk us into or out of anything. He was informative, friendly and respectful. We enjoyed dealing with him and love our new (pre-owned) Volvo! We did a lot of research and shopping around. Rich Curto, Pat Masone and this dealership was nothing short of perfection. More

First Volvo Experience This was the first time I actually "enjoyed" shopping for a new vehicle. Ron Landstrom was very friendly, helpful but most of all informative and low This was the first time I actually "enjoyed" shopping for a new vehicle. Ron Landstrom was very friendly, helpful but most of all informative and low pressure. He knew what we were looking for and was able to find us the perfect vehicle. PJ Lee was equally helpful and assisted us with all the financial questions. When you leave there, you feel as if you left "family". I'm looking forward to enjoying the safety and reliability of my new Volvo. More

Fantasic! Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Prestige Volvo is a top notch Volvo dealership. Excellent team of people whose first priority is to make their customers happy. And that they do! From Sales, to Service to their management team....all top notch professionals, experts in their field who go above and beyond to make sure their customers are happy. Prestige Volvo is by far the best dealership experience I have ever had. Would not go any where else. More

The easiest vehicle purchase I ever made Ron made our purchase easy. As soon as we got out of our car Ron greeted us. We told him what we were looking for. Ron was able to answer all of ou Ron made our purchase easy. As soon as we got out of our car Ron greeted us. We told him what we were looking for. Ron was able to answer all of our questions. We decided to purchase the vehicle. While waiting for our approval I realized I left my checkbook home. Instead of sitting and waitin, I ran home to get my checkbook and was able to make the deal over the phone. More

Friendly informative experienced great price Our salesperson took a great amount of time with us and worked out a great lease price for our new Volvo. His promises were all honored and the sales Our salesperson took a great amount of time with us and worked out a great lease price for our new Volvo. His promises were all honored and the sales team took care of us. More

Fantastic dealership We cannot say enough about Prestige Volvo. Everyone there simply goes above and beyond to make the experience hassle-free and actually enjoyable. We b We cannot say enough about Prestige Volvo. Everyone there simply goes above and beyond to make the experience hassle-free and actually enjoyable. We bought our first Volvo almost a year ago and Ron Landstrom was our salesperson. We were looking for a replacement for our Mercedes GL 450 and were evaluating the new XC90. Ron enthusiastically pointed out the features of the newly remodeled SUV including many important safety features. It was clear that he wasn't just trying to sell a car but passionately believed it was the safest and best SUV on the market. He was sincere, courteous and genuinely cared about our experience. It was simply a pleasure working with him. Matthew Haiken, the General Manager, was phenomenal. He literally treats you like family, with the utmost respect, honestly and courtesy. It is clear that Prestige Volvo is a unique dealership which is not simply selling cars, but building relationships with its clients. Our experience was unparalleled and we are happy to refer our friends and family to Prestige Volvo. This may have been our first Volvo. But, it definitely won't be our last! More

Truly Pleasant and exceptional Service The staff overall and Mr. Rich Curto were extremely gentle, friendly and courteous. Usually buing a car is a stressful experience but here it was such The staff overall and Mr. Rich Curto were extremely gentle, friendly and courteous. Usually buing a car is a stressful experience but here it was such a pleasure. Was not long at all, everything clear. Mr. Curto gave us exactly what we needed and within our budget, he truly worked on our favor. Their custumer service is truly exceptional. More

Exceptional The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful The new S90 is truly a remarkable new car on the road! Matthew Haiken saw to it that the car was delivered on time and was welcoming to the beautiful new facility. He answered all of our questions and saw to it that the entire process ran smoothly. Ron Landstrom was exceptional in taking me through the process of learning the electronics! I admire his patience. He was professional and his follow up and availability to me is very much appreciated! More