Koons Annapolis Toyota

AWESOME!!! I recently bought my very first corolla at Koons Annapolis Toyota and let me just say this has been a wonderful experience. I had no idea about cars u I recently bought my very first corolla at Koons Annapolis Toyota and let me just say this has been a wonderful experience. I had no idea about cars until my salesperson Neal Barret was so kind to walk me through everything until i had a clear understanding. He was so knowledgeable and professional i was blown away with his experience it made me feel comfortable and relaxed with what he was recommending me and met my car needs. This purchase was way better than my previous one because my financial service provider Viktor Beshidze was really helpful by explaining and working with me every step of the way, until we had a good deal he didn't let me leave without being satisfied of my purchase thank you so much for baring with me and answering every question i had, you got me such a GREAT DEAL!! Overall the staff was very nice attentive. I definitely recommend this dealer and will be going back for future purchases!!! More

Great with a few hiccups Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse Overall: great. They have a small selecrion of models on hand due to locarion, but a full verity. Henry was very friendly. He allowed us to browse through vehicles without attacking us like mall kiosk people. It was close to closing time, so I had to come back next day. Due to a medical issue, Henry referred us the Brent. Came in the next day Brent was waiting for us. Had stuff read . He expedited everything when and where we could. Brent help get some upgrades I wanted as well. They didnt have what I wanted in Stock, but was able to get for me. One big issue. They asked for a security check: outright lie (possibly illegal). They were running a credit check to use thier finances, despite the fact I had my own. Had a few words with manager. Hopefully now they will be honest with potential customers and ask to run prior to doing it on thier own Victor was awesome at final processing and extended warranty and service plan. Maggie in service was awesome. Again at closing time. Brought my vehicle in to have upgrades installed. They only had a Carroll as a rental (no one over 6'2" will fit in). Sadly this is majority of thier rental fleet. However. The next morning they had a larger vehicle and quickly change them for me. Maggie was able to help clarify the timeline in the install of my upgrades. I had somw other things going on that morning, how ever i left and called back. Once again Maggie was great at taking her time to clearly explain everything. All my upgrades were installed and vehicle was ready ahead of schedule. Brent followed up once everything was done. Overall the whole process was good. Aside from the 2 issues, rather smooth. I would recommend buying from Koons of annaoplis. More

Drove a little and saved hundreds We used PenFed Trucar and got 3 quotes from local dealers. We checked with Koons Annapolis Toyota and got an even better deal. It was worth the extra We used PenFed Trucar and got 3 quotes from local dealers. We checked with Koons Annapolis Toyota and got an even better deal. It was worth the extra travel to save hundreds. Thank you Neal Barrett! You're the best. More

Great experience at Koons Annapolis Toyota The buying experience at Koons Annapolis Toyota was fantastic. I made an inquiry online and the sales representative (Henry Reynolds) contacted me wi The buying experience at Koons Annapolis Toyota was fantastic. I made an inquiry online and the sales representative (Henry Reynolds) contacted me within minutes. Mr. Reynolds took his time answering my questions and did not rush me when I told him I was only comparing prices. I drove one hour and fifteen minutes to the dealership to check out the inventory and walked away with a great deal, without the typical games and pushy tactics I have experienced at other dealerships. The process was quick and the experience was painless. I am telling all of my friends to shop Koons Toyota in Annapolis and ask for Henry Reynolds. He’s gonna WOW Ya! More

Smooth Sailing I was overly stressed by the thought of purchasing a new vehicle but Neil and Chelsea made it less stressful. They were able to find the vehicle I wan I was overly stressed by the thought of purchasing a new vehicle but Neil and Chelsea made it less stressful. They were able to find the vehicle I wanted and walked me through the process with a minimum of stress. More

Return Happy Customer Thanks to Sales Neal Barrett, I purchased a new Camry from Koons Annapolis. Everyone was helpful. Neil made my trade-in an easy and painless exper Thanks to Sales Neal Barrett, I purchased a new Camry from Koons Annapolis. Everyone was helpful. Neil made my trade-in an easy and painless experience! Neal --great job! Thanks for going the extra mile. More

Quick. Efficient. Easy. The entire staff was very welcoming and friendly. Specifically both Neal Barrett and Suheil Katan were awesome to work with and made the experience wo The entire staff was very welcoming and friendly. Specifically both Neal Barrett and Suheil Katan were awesome to work with and made the experience worth it in the end. I was very pleased. More

"Seamless Car-Buying Experience" I want to take this opportunity to thank Emanuel Persaud, Certified Sales Consultant, and his team for a seamless car-buying experience at Koons Annap I want to take this opportunity to thank Emanuel Persaud, Certified Sales Consultant, and his team for a seamless car-buying experience at Koons Annapolis Toyota. Emanuel delivered superb customer service during and after negotiations. I felt very comfortable in communicating my needs. He worked independently and with his team to maximize performance, creativity, resourcefulness, flexibility, and accuracy at the negotiating table. I was very impressed and delighted to purchase my 2016 Toyota Camry SE 4-Door Sedan from Koons Toyota of Annapolis. Emanuel uses his talents and abilities to promote Koons Toyota of Annapolis. His ability to build productive relationships, resolve issues, and win customer loyalty is amazing. He’s a keeper! Emanuel exceeded my expectations and took the initiative to explain the details of my car, setting up my cell phone to link-up with the Entune™ Audio System, and gave me a quick lesson on how to operate it. I did not leave the car lot without this knowledge. Thanks again Emanuel and the Koons’ team. Deb S. More

Hassle Free New Car Purchase I recently purchased a new Camry from Koons Annapolis and it was a great experience! The sales person I worked with, Emanual Persaud, was helpful, kn I recently purchased a new Camry from Koons Annapolis and it was a great experience! The sales person I worked with, Emanual Persaud, was helpful, knowledgeable, friendly, and did not put pressure on us to buy. He worked hard to make us happy and find the exact vehicle we were looking for. I would definitely recommend this dealership to anyone looking for a Toyota! More