Norman Frede Chevrolet Co.

SCHEDULED APPOINTMENT Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Ca Scheduled my vehicle's service a week in advance. Showed up at the appointed time....no record. Was assured they could handle it within 2 hours. Came back 4 hours later....nothing. Same person that assured me 2 hours would be OK told me with a straight face, "we need the vehicle all day". Typical glib BS. What a sleazy industry. They probably have screening software to prevent this from appearing on their reviews. Other negative reviews get a "call me". A customer service that actually understands customer service doesn't set behind a desk and and do the "call me" thing. They actually SERVICE the customer. More

GREAT SERVICE!!!! I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams I would highly recommend this dealership to anyone looking to purchase a new or used vehicle. I was helped by a man named Jimmy Williams. Mr. Williams helped me find the vehicle of my dreams and the process was very quick! More

My salesman It all started when my car got totaled and I had to rush into a car. Jose Gonzalez my salesman and help me when I was stressed out and got me back on It all started when my car got totaled and I had to rush into a car. Jose Gonzalez my salesman and help me when I was stressed out and got me back on the road with my new car. More

Recent used certified car sale My car salesman was Jonathan Martinez. There was no pressure at all for this sale. He was very knowledgeable in the Camaro I purchased. It was late at My car salesman was Jonathan Martinez. There was no pressure at all for this sale. He was very knowledgeable in the Camaro I purchased. It was late at night and I had just driven in from out of town and was probably not the nicest customer to have to deal with. He made everything possible for a really good car at the price I was wanting. Please ask for Jonathan when you are looking for a new vehicle. More

Great Customer Service! The first time I talked to Johnathan it felt like I already had been knowing him for years! He was so friendly and helpful and answered all of my ques The first time I talked to Johnathan it felt like I already had been knowing him for years! He was so friendly and helpful and answered all of my questions and concerns.He was fast and also made sure I got the most for my trade ,I will definitely be purchasing my next vehicle with him . I loved him and also Joel Russell there a great team!! More

Good Customer Service From my initial visit to this dealership I noticed how clean and organized the building and offices were. A pot of coffee readily available for those From my initial visit to this dealership I noticed how clean and organized the building and offices were. A pot of coffee readily available for those caffeine lovers and a perfect cool temperature inside the building to help you stay cool on these hot summer days. This dealership holds a very friendly staff that greets you with a smile and welcomes you back any time. The service department is very helpful also. My reason for visiting this dealership was to trade in the previous vehicle I had purchased here due to mechanical issues. My salesperson was Jose Gonzalez, a very helpful, courteous, and professional employee that made my visit enjoyable. He treated me with the utmost respect and did everything in his power to help me get a good deal on my trade-in. His skills and proficiency allowed for a quick, smooth and painless transaction that prioritized my needs and schedule. I definitely recommend Jose Gonzalez to any future customer of this dealership. More

That Didn't suck! In fact I LOVED it! From the moment I walked into Norman Frede Chevrolet I felt comfortable. My Sales Guru Anthony Rosten took the time to listen to me and worked to get From the moment I walked into Norman Frede Chevrolet I felt comfortable. My Sales Guru Anthony Rosten took the time to listen to me and worked to get me the car that I have been looking for for 3 years at the price I was comfortable with. More

Buying a car takes time but worth every minute. My salesman was quick to help. He was very friendly and professional through the whole experience. This dealership has a strategic process handling t My salesman was quick to help. He was very friendly and professional through the whole experience. This dealership has a strategic process handling their customers needs. Thanks Edgar! More

Awesome! We always use Marcus when buying/trading/selling our vehicles. I know I can trust him and I always walk away happy that we have come back. Marcus deli We always use Marcus when buying/trading/selling our vehicles. I know I can trust him and I always walk away happy that we have come back. Marcus delivers and excels at customer service! Marcus makes buying a car fun and stress free. Ask for him, you won't be disappointed!!! More

Excellent Great service, the best group of employees they treat you like family my satisfaction 110% and my referrals is going to everybody I know Thanks for Great service, the best group of employees they treat you like family my satisfaction 110% and my referrals is going to everybody I know Thanks for the great service More