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Mercedes-Benz of Cutler Bay

Cutler Bay, FL

4.9
2,238 Reviews
Located conveniently off the Turnpike at exit 11 in South Miami-Dade, Mercedes-Benz of Cutler is the second dealership of Ussery Automotive, a family-owned company that has been an important part of the community since 1953. As part of the Mercedes-Benz family, we will assist you in properly maintaining your vehicle by providing preferred service appointment times, ability to have us pick and return your car when it's time for service, and a loaner vehicle should it be necessary.
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10701 SW 211 St

Cutler Bay, FL

33189

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Showing 2,238 reviews

September 30, 2016

Excellent service from Javier Ramos Jaiver Ramos was very knowledgeable, polite and attentive to what I was looking for. He helped to get my deal done efficiently and I felt he treated More

by Felcoskibj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javier Ramos
September 30, 2016

Excellent as expected. Seriously. Its a Mercedes Dealership. Would you expect less? Robert and Terry were absolutely delightful and helpful. I can't imagine a single thing t More

by thorsword
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry
September 27, 2016

Just as great as last time I had already came last year and bought a c250. Ewer our sales rep was awesome just like the first time we met, he actually remembered who we were. Il More

by Abel1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar, Ruben Abreu
September 27, 2016

Excelente atención al cliente. Es mi primer Mercedes Benz. Estoy feliz con la atención de Laura Delgado, muy polite, helpful, Estoy feliz con mi GLA 250 2017, es un placer manejarlo More

by Glorimar08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Laura Delgado, Fernando Lopez-Varela
September 25, 2016

Maintenance Charlie Rodriguez took care of everything that we needed on the car it was perfect when I got it back and the car looked great More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez , Ruben Abreu
September 24, 2016

Accurate and plaisant ; outstanding service manager Outstanding quality of work ; up to date knowledge of the service manager; attention to details. on time delivery. loaner car service fast with com More

by chirurgien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Herbert Kanski
September 23, 2016

Just as great as last time Ewer our rep was awesome, he helped us out with everything up to the last minute. My wife and I will keep going to Mercedes-Benz of Cutler Bay again a More

by Abel1245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ewer (Ever) Aguiar
September 23, 2016

Replaced side view mirror Jose Castillo, service advisor, assesed the damage and what was salvable and what was not. He was able to replace and repair the side view mirror in o More

by Central Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Castillo
September 21, 2016

Service is always first class, customer service, was disappointed that the airbag still not in to be replaced. Cost its extremely high and may influence futu More

by C300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Rodriguez
September 11, 2016

Top Notch Attention As has always been the case, Cutler Bay MB and our service Rep, Robert Damas, treat us with very special and one on one attention. Our every need and More

by Keith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Damas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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