Lexus of Watertown

A Lexus Buying Experience I found the Lexus that I wanted on the internet and it was at Lexus of Watertown, so I started my buying experience over the phone from California wit I found the Lexus that I wanted on the internet and it was at Lexus of Watertown, so I started my buying experience over the phone from California with Anthony Carlino. From the get go, Anthony was extremely friendly and helpful, we talked about the car and he sent me all the information about it that I needed and wanted. I put a down payment on the car and let him know a relative would come down to the dealership to checkout it out in two days. I also explained to him that I was going to be in town a week later for a short time and needed to pick it up on a certain day at a certain time. Anthony made the appointments for both and the thing that made me really happy was the communication, he kept in contact with me the whole way. When my father showed up to check it out, Anthony was waiting and the car was ready, when I showed up the car was out front, gleaming and Anthony, yes - was waiting. And get this - he came in on his day off to make sure my transaction went through smoothly. That speaks of his character and professionalism... I also had an appointment with finance director, Catherine Rogers, she too was extremely friendly and helpful and I really appreciated how prompt she was in taking care of the paperwork to help get me out of there quickly. I've been enjoying my RX 450h for a couple of weeks now and I have to say, the buying experience made it all that much sweeter. Thanks, Anthony - Thanks, Catherine. More

Very fast and simple Very Happy with my purchase from lexus of watertown. Very easy and very simple to purchase a car. Fair pricing and great representation. Raymond Ng so Very Happy with my purchase from lexus of watertown. Very easy and very simple to purchase a car. Fair pricing and great representation. Raymond Ng sold me my RX 350. This will be my third one and I will continue to drive lexus. More

Pleasant Experience I went to Lexus of Watertown to look at new cars. I came out of there owning one. Our salesman, Tony Viveiros, was a very nice, polite, pleasant, an I went to Lexus of Watertown to look at new cars. I came out of there owning one. Our salesman, Tony Viveiros, was a very nice, polite, pleasant, and informative person. He spent a lot of time with me showing and explaining all the new features of the vehicle. I did not feel rushed or pressured into purchasing this new car. He was very knowledgeable about the different vehicles I was interested in. I would definitely recommend and come back to Lexus of Watertown for future purchases. More

Helping when in a bind If you are going to shop for a car here then you have to ask for Raymond Ng. Awesome service and a really good person to get you from point a to b. If you are going to shop for a car here then you have to ask for Raymond Ng. Awesome service and a really good person to get you from point a to b. More

Bought my new car here Lexus of watertown made it easy to get my price. Raymond Ng went over the car and made sure it had everything I wanted. So many new toys in the new ca Lexus of watertown made it easy to get my price. Raymond Ng went over the car and made sure it had everything I wanted. So many new toys in the new cars now a days. The new RX350 is way more loaded than ever before. More

Tony was a great salesperson Tony Vevieros was great and very helpful. Bought because of his helpfulness and knowledge. my rating is for Tony Viveiros and Lindsey McCane they are Tony Vevieros was great and very helpful. Bought because of his helpfulness and knowledge. my rating is for Tony Viveiros and Lindsey McCane they are the reason I bought. More

Seamless car buying experience My sales representative, Jon Maki and finance manager, Sosa were the epitome of professionalism. They both made my car buying experience seamless. I My sales representative, Jon Maki and finance manager, Sosa were the epitome of professionalism. They both made my car buying experience seamless. I leased a 2014 IS 250 F Sport and they had the exact vehicle I was looking for on hand. I couldn't be any more pleased with their selection and the level of service peovided by both Jon and Sosa. I would definitely recommend my friends and family to check out Lexus of Watertown for their next luxury vehicle purchase! More

Was wonderful It was wonderful, i had seen a car we love in craigslist and call to ask some questions made a appointment to see the car . We Got there everyone was It was wonderful, i had seen a car we love in craigslist and call to ask some questions made a appointment to see the car . We Got there everyone was very nice , everything was quick down to the point and Tony was awsome we left out so happy and excited! Thanks to all the worker from luxus and tony also sosa for helping us with the financial part.😊 More

Thanks for a great car-buying experience Ask for Salwa Moussa; the very best go-to sales consultant for all your car needs at Lexus of Watertown. She was prepared, very knowledgeable, profess Ask for Salwa Moussa; the very best go-to sales consultant for all your car needs at Lexus of Watertown. She was prepared, very knowledgeable, professional, detail oriented and friendly. More

attitud matters Although the deal did not go trough as is it was expected on buying first car from Lexus of water town I have to say Steve Batsinelas is the greatest Although the deal did not go trough as is it was expected on buying first car from Lexus of water town I have to say Steve Batsinelas is the greatest! He's patient, caring and wants to be the best help he can be, he did not not give up, he did not lose his temper, he remained sincere, caring and polite feel and did not make me feel pressured to buy. In this situation, for me, leading a car is best and he explained the benefits of buying versus leasing, he took his time to show me the car I was planing to buy and was overall a huge help.Thank you Steve. Gorge what a fella great attitude very professional worked hard not only to get me approved but tried hi beast ways to make things go smooth and pleasant. My experience was great, and I enjoy every bit of it everyone of the staff I dealt with was very welcoming and very helpful, excellent and indeed exceeded my expectation with no exceptions. thank you all More