Kelly Nissan of Route 33

Great Experience I had the unfortunate task of having to purchase a new car after totaling one in a very bad accident. Still recovering from injuries and having to dea I had the unfortunate task of having to purchase a new car after totaling one in a very bad accident. Still recovering from injuries and having to deal with pushy car salesmen was not something I looked forward to, until I went to Kelly Nissan. I went there one day last week, very close to closing time and was greated by salesman Mohammad Khan. Mohammad was very easy going. I test drove a car, and looked at several others but ultimately didn't purchase anything. I left the dealership thinking "oh great, he is going to call me everyday until I buy something". Nope. I looked at different cars at different dealerships for almost a week without a call or email. I ultimately went back to Kelly Nissan after deciding I definitely wanted that make. After looking at used cars for over 6 hours and not making up my mind I decided on a new one. Not once during the whole 6 hours did Mohammad seem pushy, frustrated , eager. He was all about " what did you like/ or dislike about the car I just showed you" or " how can I make you happy" but not in a " hurry up and I decide, want to make money off you way." The whole experience with Kelly and Mohammad was great right down to driving the car off the red carpet out their doors. I am a customer for life. More

My first car. Looking for the right car for me was a bit stressful, I didn't have much experience or guidance on what to do when purchasing a vehicle. Oscar made su Looking for the right car for me was a bit stressful, I didn't have much experience or guidance on what to do when purchasing a vehicle. Oscar made sure I knew exactly what I was getting into and he helped me in every step of the way. More

Great car shopping experience As I arrive to Kelly Nissan Oscar Santiago greeted me right away welcoming me and thanking me for considering their dealership ,. He immediately did a As I arrive to Kelly Nissan Oscar Santiago greeted me right away welcoming me and thanking me for considering their dealership ,. He immediately did an assessment on my wants and needs guiding me through the proccess and perfect purchase of my new Nissan Altima I love my new car and I will definitely recommend Oscar to all my friends and family. More

Purchased experience I was looking for a car for the last year and a half I met Oscar through my niece and was told by her if you go to Kelly Nissan and speak to Oscar San I was looking for a car for the last year and a half I met Oscar through my niece and was told by her if you go to Kelly Nissan and speak to Oscar Santiago he will help you find what you're looking for and she was right I had a Chevy Malibu and Oscar found the perfect car for me I purchased a Nissan sentra im so happy with my car thanks to Oscar he was knowledgeable and very considerate with the car I needed he gave several options he does his job very well thank you Oscar I would referred him to anyone who wants to purchase a car More

Right Car, Comfortable Experience. Mario was welcoming and eager to discuss the cars we were interested in. Mario was knowledgable regarding the two cars were looking into and encourag Mario was welcoming and eager to discuss the cars we were interested in. Mario was knowledgable regarding the two cars were looking into and encouraged us to test drive both. Mario explained the models and the differences between the two. Mario was a gentleman and spoke to both my Wife and I on equal terms understanding that this would be a joint decision. Sharon and I believe we chose the correct car to meet our needs at this time. Mario encouraged open and honest dialogue we made for a comfortable discussion and atmosphere. More

Outstanding service I recently traded in my 1998 Buick lesabre custom for a 2014 Toyota Corolla Le. The customer service was outstanding ! I was not rushed to make any ki I recently traded in my 1998 Buick lesabre custom for a 2014 Toyota Corolla Le. The customer service was outstanding ! I was not rushed to make any kind of decision, I looked at what I thought was interesting and I got to test drive quite a few cars. Oscar and other employees at Kelly Nissan went above and beyond to get me into the Toyota and I could not have had a better buying experience! More

Smooth Teamwork My young daughter was in an accident & thankfully she was fine, but her car was totalled. I called my go-to guy, Mario Cabrera in the Kelly Nissan sal My young daughter was in an accident & thankfully she was fine, but her car was totalled. I called my go-to guy, Mario Cabrera in the Kelly Nissan sales department , and he told me about a clean, older Nissan Maxima with low miles & all kinds of great features & equipment, and fortunately they had just taken it in trade. We went to see the car-it hadn't been through the shop yet, but we knew it was a gem. The pre-owned manager, Mike Disora had his technicians, Al Rausch & Joe, who are awesome unsung heroes, go over the car & fully service it, and Chris & his clean-team beautifully detail it, and shortly it was ready. Mike Salavati, the finance officer & magician figured all the finances out, including working with an insurance settlement & the team at Kelly Nissan all worked together to make a seemingly complicated transaction go as smooth as silk. Thank you all!! Natalie just loves her new ride & I am so grateful she's in a safe, reliable car. You guys rock! XXOOXXOO More

Nothing short of fantastic Oscar greeted us as soon as we arrived and I told him directly what I was looking for. He pulled up two vehicles within my budget and preference and t Oscar greeted us as soon as we arrived and I told him directly what I was looking for. He pulled up two vehicles within my budget and preference and took them both for a test drive. When it came down to the final decision, he told me what I already knew and built up trust in his customer relations. Oscar then handed us off to finance. Now being that I have extremely poor credit, at 26 I still need my mother to act as a bank. The only thing I didn't like was between my mother and Michael. My mother had the funds to buy the car without financing. She wanted to see what interest rate she could get via the credit union. She was initially told 9% and Micheal told her he could lower it. He said he could get a 2.99% and at that time my mother was alright with the finance instead of paying cash. When the papers came back, the final interest rate came to 3.23%. not a big deal because after the third payment, she will pay it off. However it was still deceiving. He also talked her into not buying it full because it seemed he already did to much paperwork to get financial approval. Anyway, we went with it because it wasn't a huge deal, but a deal nonetheless. Oscar also got my 19 year old, first time car buyer and driver into a car as well. Fast, friendly, polite. Oscar gets a 10/10. Would recommend. He sold two cars in one day. He deserves a vacation now. More

Excellent operation and buying experience Rick facilitated an excellent customer experience from the time I arrived through looking at (and test driving) the car, concluding with the purchase Rick facilitated an excellent customer experience from the time I arrived through looking at (and test driving) the car, concluding with the purchase transaction. Excellent communication, with all my questions answered. I also greatly appreciate that the car I purchased was reviewed by a technician in advance of my purchase being finalized. Efficient and excellent operation of the organization is apparent. I would happily recommend Kelly Nissan. More

Thank you Mario, as always! I continue to come to the Kelly Nissan dealership to deal with Mario. He is always honest and upfront, helpful and understanding, and takes the time I continue to come to the Kelly Nissan dealership to deal with Mario. He is always honest and upfront, helpful and understanding, and takes the time to speak with me when necessary. I am grateful that he exceeds my expectations every time! More