Dover Dodge Chrysler Jeep

Branch Manager makes customers HAPPY Justin is a great guy. I would recommend going to him. I found it very telling he remembered my kids names from the last time we came in. Pete and Jus Justin is a great guy. I would recommend going to him. I found it very telling he remembered my kids names from the last time we came in. Pete and Justin keep us from going to other dealers. The service department needs some major TLC if you want to keep customers happy. A lot of talent and they know the products. BUT, please dump some money into a new service center, ASAP!! More

Happy ! I got my Big Dawg back! The guys got my car in and back to me fast. I was kept informed at all times and got my Big Dawg back in a day. The guys got my car in and back to me fast. I was kept informed at all times and got my Big Dawg back in a day. More

fast,and friendly I had an oil change & coupon for tire rotation, check air in tires, all work was done fast! I was in & out in 45 minutes! I had an oil change & coupon for tire rotation, check air in tires, all work was done fast! I was in & out in 45 minutes! More

good service Arrived at service to find out I was actually scheduled for the next day. I was fit into the schedule and my vehicle was serviced promptly. It was a b Arrived at service to find out I was actually scheduled for the next day. I was fit into the schedule and my vehicle was serviced promptly. It was a basic oil change and tire rotation which helped with getting me fit in. Many thanks to the service department for their gracious accommodation!!! More

Amazing Dealership I can't express how happy and satisfied I am with the way everything was handled. This was probably the best dealership experience I have ever had. Ev I can't express how happy and satisfied I am with the way everything was handled. This was probably the best dealership experience I have ever had. Everyone there does their best to make sure you are leaving happy and comfortable. Doug was there every step of the way and did his best on making sure we understood everything and took the time to explain if we didn't. More

Exceptional purchase experience! I was extremely pleased purchasing my new 2017 Dodge Ram from Dover Dodge. Everyone I spoke to was extremely professional, courteous & helpful. I feel I was extremely pleased purchasing my new 2017 Dodge Ram from Dover Dodge. Everyone I spoke to was extremely professional, courteous & helpful. I feel as though I got the best deal on the exact vehicle I was looking for. Thank you Dover Dodge & George Belits who was able to locate my vehicle and work such a great deal. More

Dover DodgeA Everyone at this dealership were very helpful and proffesional. Got a great deal on a great car. Was in and out with my new car in a couple hours . V Everyone at this dealership were very helpful and proffesional. Got a great deal on a great car. Was in and out with my new car in a couple hours . Very good experience would highly recommend this dealership to a friend More

Jeep Cherokee 2016 - BUYER BEWARE - DONT TRUST DEALER Jeep OEM, please help. Unsafe and unethical experience at one of your dealerships. See case below: Dover Dodge Chrysler Jeep, 396 US-46, **2016 Jeep Jeep OEM, please help. Unsafe and unethical experience at one of your dealerships. See case below: Dover Dodge Chrysler Jeep, 396 US-46, **2016 Jeep Cherokee** BUYER BEWARE - UNETHICAL - UNSAFE FOR YOUR FAMILY, READ BELOW: Initially the transaction went smooth. While having my test drive on my vehicle there was a weird shaking when going above 60mph, I was told that this was normal but they will kindly check it out at their service center. Now, I've been driving for 30+ years and I do understand cars, I've also bought multiple used cars and never has issues or shaking like this. I was surprised that this type of shaking would exist on a brand new vehicle, but I had the hope that their service center will be able to fix this issue, as the car is obviously still under warranty. *Service Update* - Apparently the car needed to be "balanced and aligned" and all sorts of things were adjusted to finally deliver a good experience with this vehicle. All of these resulted in a LIE - the tires were never adjusted, the car was never balanced. *Service Update #2* - Took it again to the service center because the issue would still go on, apparently they had to once again adjust, align and balance. I questioned myself, wasn't this something that was already done previously? I buy a brand new car, wasted over $40,000+ and Im stuck at the dealers service center while someone is trying to convince me that this issue is normal. While at this centers, one of the managers was kind enough to hop on the vehicle and drive it on Route 80, as that is a perfect example when it starts shaking, he also detected and made note of this issue., he agreed that this wasn't normal and something should be done. I take it back to Dover Dodge Chrysler Jeep, 396 US-46, Rockaway, NJ and guess what im told? This issue is normal, its no big deal, they dont find any problems with it. They come up with all these excuses to not honor and deliver a satisfying product. Im extremely disappointed in the service and quality that these people are trying to deliver, it is an absolute SHAME, that JEEP vehicles and JEEP service centers are still not up to par with other brands like TOYOTA. Up to this date I am STILL going back and forth with this problem, STILL having the same issues, STILL being insisted that this is normal, and STILL scammed and stuck with a $40,000. DO YOURSELF A FAVOR, IF YOU DONT WANT ANY HEADACHES, GO WITH ANOTHER DEALER THAT ISN'T OWNED BY THE SAME PERSON, OR STICK WITH JAPANESE CARS. More

Great team Highly recommend this group of service professionals. They make sure the customer is properly taken care of and if there's a hiccup they make the nec Highly recommend this group of service professionals. They make sure the customer is properly taken care of and if there's a hiccup they make the necessary adjustment to meet and exceed customer expectations. Always a good experience. More

New Jeep buyer Peter Dudas was very informative about the jeep lone and what we wanted it for, made several suggestion. Thanks Peter, it was fun and we got what we Peter Dudas was very informative about the jeep lone and what we wanted it for, made several suggestion. Thanks Peter, it was fun and we got what we wanted. Bob & Beth More