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Rick McGill's Airport Toyota

Alcoa, TN

4.9
1,076 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,076 Reviews of Rick McGill's Airport Toyota

December 28, 2016

Good experience. Good service. Disappointed that we have to return for completion of service due to length of time required and no loaner vehicles available. Overall More

by Christine Russell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Lusby, very nice to work with.
December 28, 2016

Normal maintenance Everything was quick and easy. My rep was very organized/checked me in and got me out fast. Will continue business here at McGill Toyota. More

by outdoors4me
Recommend Dealer
Yes
Employees Worked With
Robyn
December 21, 2016

Bought a Tundra and 4-Runner the Same Day! Extremely professional staff. Excellent experience working with James Howard, Sales and Jay Kilheeney, General Manager. These were the 2nd and 3rd ve More

by Extremely Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howard, Sales; Jay Kilheeney, General Manager
December 20, 2016

2016 4Runner 10k service Service department is excellent. Service writer staff are very professional to the customer. Technicians do the job right the first time. Customer lou More

by Yamaha129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
December 20, 2016

Good service They are good service and give me a good quality on my Prius Toyota. They did take of care my Prius and the price was great deal. More

by VOLS98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
December 20, 2016

In and out quickly Very positive experience we were in and out quickly. They were very professional And nice. They explained everything that had been done to my vechic More

by Sbutters
Recommend Dealer
Yes
Employees Worked With
Don't know her name. She was very nice though.
December 20, 2016

Excellent Experience Everyone I encountered was extremely helpful and courteous. My car was serviced and returned exactly as I left it. I would refer anyone to this servic More

by Corollafan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robin and Shannon
December 17, 2016

Good people to deal with! Very professional, quickly solved problems and concerns. Made sure I left Happy. My truck came in missing the towing package. They immediately secured More

by Tacodog
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Howard
December 16, 2016

First 5,000 service for my 2016 Tecoma. Everything went well Great, it took only 45 minutes. I have good cup of coffee, read few good articles and my truck was ready. Time went by so fast. More

by sammishu
Customer Service
Recommend Dealer
Yes
Employees Worked With
Sorry, don' remamber.t
December 16, 2016

Very good I just had repair work on my toyota. Wish this wouldn't have happened but the age of the car had something to do with the radiator breaking down. More

by Ira Massie
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
robin
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