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Longo Toyota

El Monte, CA

4.8
4,459 Reviews
At Longo Toyota, our goal is to provide each guest with a seamless experience when it comes to your vehicle needs. You now have more options than ever to buy or service your car. With Longo Direct," you may now buy and service from the comfort of home. You can shop and purchase 100% online and we will deliver the vehicle sanitized to you. For service, you can schedule a touchless pick-up and delivery of your vehicle or our mobile service truck come and perform selected services at your home or office. If you prefer, you may visit us at Longo Toyota and we would be happy to take care of your vehicle purchase and servicing needs. Please know that the health and safety of our guests and team members remains a top priority, so we stay updated on all state, county and local guidelines. It remains our priority to ensure you are healthy and safe whether it’s sanitizing your vehicle, enforcing social distancing, or deep cleaning our facilities. Thanks for your loyalty and patience. We look forward to seeing you or hearing from you soon! Team Longo Toyota!
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3534 Peck Rd

El Monte, CA

91731

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Showing 4,459 reviews

February 15, 2017

Customer service longo Toyota Came to look around for a certified used car. After going to multiple dealers we stopped at Longo. Right away the customer service that he provided w More

by Ksaquintero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2017 -

Longo Toyota responded

Hello Ksaquintero, My name is Regina Cortes, Guest Relations Supervisor for the dealer. Great! I'm happy Isaac Banos took great care of you during your auto purchase. I know he will be happy when he reads your review. Congratulations! Thank you for sharing. Regina Cortes

February 14, 2017

Good, thorough service With also good help from fellow sales David Liu. Good , Thorough , service, including trading my Corolla in. Detailed in finances and process with t More

by Jeff Hsu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Feb 15, 2017 -

Longo Toyota responded

Hello Jeff, My name is Regina Cortes, Guest Relations Supervisor for Longo. First, Congratulations on your new vehicle. We want to thank you for sharing your wonderful feedback with us. Please contact us if you have any questions. We want to thank you for being a big part of our success and choosing Longo! Hope we see you soon, Regina Cortes

February 06, 2017

Thanks Isaac Had a great great experience buying a certified used car from Longo Toyota with the help of Isaac Banos, he was very helpful, respectful and friendly. More

by Isallan55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater and posting this awesome review. I will make sure that Isaac receives a copy of this review, I know it will make his day. Thank you once again for being the most important part of our business. Kary Loefler - Guest Relations Director - Longo Toyota

February 02, 2017

Very curtious and professional. Isaac was very helpful with helping me purchase a car for my wife. He really made me feel comfortable with my purchase decision by giving me top servi More

by Carguy69
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater and posting this awesome review. I will make sure that Isaac receives a copy of this review, I know it will make his day. Thank you once again for being the most important part of our business. Kary Loefler - Guest Relations Director - Longo Toyota

February 01, 2017

***** 5 star service ! ***** Thank you for blessing me with my 2014 Toyota Camry, Isaac Banos! 🙌 Great customer service! Thank you for making the process of getting a car quick & More

by KatherineJasmin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2017 -

Longo Toyota responded

Thank you for sharing with all those who follow DealerRater and posting this awesome review. I will make sure that Isaac receives a copy of this review, I know it will make his day. Thank you once again for being the most important part of our business. Kary Loefler - Guest Relations Director - Longo Toyota

January 27, 2017

Great dealership, great customer service, great SALESMAN ! My sales rep was David Reyes. He gave me a great deal and was upfront and personal with me . This was such a great experience that I will be buying an More

by Eric111494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 27, 2017 -

Longo Toyota responded

Good Morning and Happy Friday - it's Longo Toyota - We just wanted to say THANK YOU so much for the shout out on DealerRater - I will make sure that David receives a copy of this review, I know it will make his day, it certainly has made mine. Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 18, 2017

Pleasurable, Personal and Professional I came in with the hopes of leasing a 2017 Toyota Camry, I never leased a vehicle before and David Reyes made it an easy process. He made sure I had More

by AbMarvans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Li in Finance, David Reyes, Nathan Gallaher
Jan 18, 2017 -

Longo Toyota responded

Hello AbMarvans, Congratulations!!! We couldn’t be happier that David and Nathan provided you with a great auto buying experience. We hope you are enjoying your new vehicle, please come back to visit anytime! Thank you for choosing Longo! Regina Cortes Guest Relations Supervisor

January 11, 2017

Great experience! David Reyes was so helpful with the purchase of my new (to me) Prius. He was so responsive via email and was actually emailing with my mom in Washingt More

by Rhtorrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 13, 2017 -

Longo Toyota responded

What a great way to begin my day reading this awesome review. Good Morning my name is Kary Loefler and I manage our online reputation. We can't thank you enough for sharing with others about your experience. Make it a great day Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

January 10, 2017

Just exquisite! A profound delership with a magnitude of options for car buying enthusiast. Isaac Banos was honest, curtious, and knowledgeable in what was in stock More

by A420token
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac Banos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2017 -

Longo Toyota responded

Thank you for your wonderful review and we all certainly appreciate your sharing with others about your visit. We know you have many choices when selecting a brand and a dealers and we're all very honored you've chosen Longo / Isaac for you car care needs Thank you and Happy New Year Kary Loefler Guest Relations Director 626.580.6057

January 07, 2017

Extremely satisfied David Reyes was pleasant, knowledgeable, patient and professional. Great experience. Suggestion: long wait for financing; communicate the wait instea More

by Silvavitae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Reyes
Jan 09, 2017 -

Longo Toyota responded

Good Morning and Happy Monday - It's Longo wanting to THANK YOU so much for your great review on DealerRater - We can't thank you enough for taking time to share with others about your experience. Make it a great day and drive safe, it's wet out there Sincerely, Kary Loefler Guest Relations Director Longo Toyota 626.580.6057

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