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Mercedes-Benz of Ontario

Ontario, CA

4.7
1,241 Reviews

3787 E Guasti Rd

Ontario, CA

91761

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Showing 1,241 reviews

February 02, 2017

Excellent customer service Gerald provided me with excellent customer service when I brought my ML350 for servicing and went beyond my expectations. He was very accommodating an More

by marjie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Corona
Feb 03, 2017 -

Mercedes-Benz of Ontario responded

Hello Marjie, Thank you for taking the time to share about your recent service visit with us. It is great to hear that Gerald and the rest of our team provided you with exceptional service. We truly strive to provide the utmost care to all of our guests. Should you need any further assistance in the future, please don't hesitate to contact us. Kind Regards, Heather Lewis Client Care Manager

January 29, 2017

Excellent customer service with Chris Since I brought my car 2014 Chris has always been there for me and my family ( Dad brought a car within one mth ) He like family to us and takes care More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse , Chris Hodgson , Gerald Corona
Feb 01, 2017 -

Mercedes-Benz of Ontario responded

Hello Cynthia, Thank you for taking the time to share about your experience with us. We appreciate your loyalty, and are excited to hear that Chris and the rest of our team continue to provide you with exceptional service to you and your family. It is always our goal to go above and beyond in any way we can. As always, we look forward to assisting you in the future. Kind Regards, Heather Lewis Client Care Manager

January 26, 2017

Our first service on our first Mercedes-Benz Just an extremely professional business from the time you drive in until your service is complete. Desiree was our service manager and did just an out More

by Slk Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree McKinney
Feb 01, 2017 -

Mercedes-Benz of Ontario responded

Hello Slk Bill, Congratulations on your new Mercedes-Benz SLK 300! We appreciate you taking the time to share about your recent visit with us, and are excited to hear our associates helped you find your dream car. Our team truly strives to provide all of our guests with five-star service from the moment they arrive. We are delighted to hear we were able to deliver that level of service to you. Should you need any further assistance please don't hesitate to contact us. Thank you, Heather Lewis Client Care Manager

January 24, 2017

Anthony our salesman Anthony was so great with us, he did everything in his power to get us what we were comfortable with financially. He was so humble and it was truly a More

by Valentina22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Valentina22, We appreciate your feedback. Our team including Anthony, strives to provide a 5-star guest experience, always. We are thrilled to hear our associates delivered that level of experience to you. If we can be of any further assistance, please don't hesitate to reach out to us. Kind Regards, Heather Lewis Client Care Manager

January 21, 2017

Willie Patterson is the Salesman of the decade! -Go Doyers! Went in with a short notice appointment to ask a few questions regarding trading in my 2015 C300 lease before it was over and I leave with the car I'v More

by GoDoyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello GoDoyers, Congratulations on your newest Mercedes-Benz! We appreciate you taking the time to tell us about your experience, and thrilled to hear that Willie was able to exceed the level of your expectations by delivering the best possible service. As always, we look forward to assisting you in the future. Thank you, Heather Lewis Client Care Manager

January 16, 2017

Poetry in motion purchasing auto Mr. Del Toro is not the regular stereotypical salesperson but a very unique intelligent knowledgeable professional that is very easy to do business wi More

by Ocrams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Del Toro
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Ocrams, We appreciate you taking the time to share about your experience with us and congratulations on your new Mercedes-Benz! Our team strives to deliver the best service possible. We are happy to hear that Anthony was able to deliver a world-class guest experience to you. Please don’t hesitate to reach out if you should need any further assistance with your vehicle. Thank you, Heather Lewis Client Care Manager

January 15, 2017

Excellent This place is exceptional. Top of the line products, service, everyone are so friendly and professional. I always feel treated like im in a 5star hote More

by Louise Pastelero
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Doehla
Jan 24, 2017 -

Mercedes-Benz of Ontario responded

Hello Louise, Thank you for taking the time to share about your experience with us. We are happy to hear that our team members, including Mike, were able to deliver 5-star service. If any questions should arise, please don’t hesitate to let us know. Best, Heather Lewis Client Care Manager

January 13, 2017

Super incredible experience I was treated like like a king I am very very pleased with everyone over there I will really really recommend this place to go and buy a Mercedes More

by Jgrano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello Jgrano, We value what you have to say and appreciate your recommendations to anyone seeking a new Mercedes-Benz. Our team of associates, like Simon, aim to ensure every guest is treated with a five-star, luxury experience. We are happy to hear that we delivered that experience to you. Please let us know if we can be of any further assistance. Thank you, Heather Lewis Client Care Manager

January 11, 2017

Easy and smooth purchase Came in for an upexpected last minute purchase. We weren't expecting to buy and had plans that evening and or sales person Mike and finance manager Jo More

by HReyes88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Jaber and Johnny Jabbour
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello HReyes88, We appreciate you taking the time to tell us about your experience with us. It is always great to hear that Johnny, Mike, and team were able to provide you with efficient and exceptional service. Congratulations on your new Mercedes-Benz! We hope to further assist you again in the future. Thank you, Heather Lewis Client Care Manager

January 10, 2017

awesome dealership I had a great experience with Mercedes Benz of Ontario. I took a few months for me to make a final decision on a Mercedes. Willie Patterson called a More

by TinaM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Patterson
Jan 13, 2017 -

Mercedes-Benz of Ontario responded

Hello Tina, We appreciate you taking the time to share your feedback with us. We consider your recommendations as the highest form of flattery and would be delighted to assist anyone interested in finding their dream Mercedes-Benz. We’re also happy to hear that our team, including Willie, was able to provide you the utmost care throughout the process. If we can be of any further assistance, please don’t hesitate to reach out. Thank you, Heather Lewis Client Care Manager

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