Vandergriff Toyota
Arlington, TX
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A Great Experience that need to be told I can't begin to explain how pleased I was with the service I received on 28Dec2016, when I flew in from South Carolina to meet with John Gollie at V I can't begin to explain how pleased I was with the service I received on 28Dec2016, when I flew in from South Carolina to meet with John Gollie at Vandergriff to purchase a vehicle that I viewed online. He was very informative on the phone with me about the vehicle that I was looking at and always returned my calls within a reasonable amount of time. When I arrived at Vandergriff, I was greeted like family, even though the time of closing was approaching. The vehicle that I was planning to purchase did not work out but John went beyond the call of duty to make sure that I had a reliable automobile, something that would meet all of the qualities that I wanted in a vehicle. I am eternally grateful to have had a salesman like Mr. Gollie who did not forget about me once I left the dealership but contacted me to make sure I made it home safely without any difficulty with my newly purchased vehicle. Keep up the Great Work John Gollie More
Back on the road. I took my company 2010 Tundra in for some service it needed very badly. Over 130,000 miles. Nancy took care of all my needs even setting up a truck to I took my company 2010 Tundra in for some service it needed very badly. Over 130,000 miles. Nancy took care of all my needs even setting up a truck to drive while mine was having a facelift. It took about 2 weeks and Nancy called me to keep me updated on what all was wrong and when the parts would be in. I got the truck back and it was like having a new one. Very satisfied. If you need some work done see Nancy Goodwin and she will see it done. More
Amazing Service!! 10 stars if I could. During the time Ryan assisted me he was extremely professional, Greeted me with a smile and walked me through all the details of the services and answ During the time Ryan assisted me he was extremely professional, Greeted me with a smile and walked me through all the details of the services and answered all my questions i have, being not so car savey I would say I'm know much more now then i did before that day. I would highly recommend coming here for services. Thank you Ryan for making this an easy and quick process for me. More
Nancy is the best Nancy takes care of business quickly and professional and understand that the customers time is valuable. Nancy is a great access to Vandergriff Toyot Nancy takes care of business quickly and professional and understand that the customers time is valuable. Nancy is a great access to Vandergriff Toyota and is the main reason why Vandergriff does all my service appts. More
Excellent service The salesman Eric Hill was very friendly and helpful and professional when dealing us ,when purchasing a new Camry and RAV4. The business manager Ari The salesman Eric Hill was very friendly and helpful and professional when dealing us ,when purchasing a new Camry and RAV4. The business manager Ariel Yepez also was very professional and friendly. More
Great Customer Service The salespeople worked very hard to ensure that my husband and I were able to get the vehicle that we really wanted. They were very courteous and pati The salespeople worked very hard to ensure that my husband and I were able to get the vehicle that we really wanted. They were very courteous and patient. More
Outstanding Service as Expected This is my third time taking my vehicle to Vandergriff Toyota for scheduled maintenance, and I have been impressed with the service every time. Zavie This is my third time taking my vehicle to Vandergriff Toyota for scheduled maintenance, and I have been impressed with the service every time. Zavier Alvarado was very professional and courteous from the time I pulled into the garage until I left. All my questions were answered promptly and I was accurately told how long the service would take as soon as I handed over my keys. I have come to expect outstanding service every time I visit Vandergriff Toyota. More
I brought my car back in I brought my car in for a 60,000 mile service. At that time they said I needed an alignment. I did as they advised and then two weeks later experience I brought my car in for a 60,000 mile service. At that time they said I needed an alignment. I did as they advised and then two weeks later experienced issues with the alignment. I took it back in and waited. By the end of the day, I finally had to call to see what was up. No one was available to speak to me. An hour later, they contacted me and said the problem was I needed new tires. Odd, that wasn't an issue when you talked me into an alignment based upon how my tires were wearing. Did I need new tires, probably, but don't charge me for an alignment, which actually made the vehicle drive WAY WORSE and not put on new tires. Also, when I bring it back in, let me know early the issue is new tires and put them on so my car isn't there TWO DAYS, after it should have been handled the first day. Maybe they are under staffed, maybe they just didn't want to tell me I needed new tires, either way the service was TOTALLY un-acceptable. More
Michael Pham - BEST SALESPERSON EVER!!! Michael was very professional and focused on ensuring that I got the car I wanted. He was very patient to walk through the car lots so I could see the Michael was very professional and focused on ensuring that I got the car I wanted. He was very patient to walk through the car lots so I could see the cars that I wanted. He also suggested options but never convinced me into getting what I did not want. He explains all the details about your prospective car in detail and high clarity. Even though I did not qualify for the car I wanted initially, he worked with other officials at the dealer and made adjustments until I qualified. Even better, he went ahead to work with the finance guys and helped to reduced my monthly by a significant amount! Also, he referred me to this other guy that helped me get a waaaay better quote and price for my insurance.He's also a really nice person and easy to get along with and the whole car buying was personalized and focused on meeting the needs of my customers. I would recommend Him to anyone and everyone that's looking into buying a car. I loved my car buying experience! More
Great seervice I took my truck in at 12; 15 for scheduled maintenance and Luis Viloria provided great service by 12;45 my truck was ready Exceptional service... I took my truck in at 12; 15 for scheduled maintenance and Luis Viloria provided great service by 12;45 my truck was ready Exceptional service... More