Park Place Motorcars Fort Worth

Effortless Sales Excellence From the initial phone conversation with Emmanuel Bernardon, the sales process and experience was effortless start to finish. On this busy Friday afte From the initial phone conversation with Emmanuel Bernardon, the sales process and experience was effortless start to finish. On this busy Friday afternoon at the dealership, I drove to Fort Worth from North Dallas to meet Emmanuel. He was very focused on our needs, "no-pressure", and extremely informative about the Mercedes Benz E350 we were interested in possibly buying. The Sales Manager Bob Mellencamp constantly checked on us, answered all of our questions, and made the move swiftly without frustration. I was dreading the "car buying process", yet it ended up being very enjoyable! Looking forward to buying another car from Park Place Fort Worth!!! More

Outstanding sales service from start to finish We found the Benz that we were looking for on line. Since we reside in Helotes Tx we were not able to go to the dealership to complete the sales proce We found the Benz that we were looking for on line. Since we reside in Helotes Tx we were not able to go to the dealership to complete the sales process. However, when we called Mr Darrin Cline answered the phone in the evening and so began the process. This was easy, seamless and very well done. The entire process was done over the phone, via email and text. Our vehicle is on the way. This was a professional sales experience from start to finish. Mr Cline had the answers when questions arose and was always available. We really wish that we could have completed this at the dealership. I bet it would have been fun. SOMETHING VERY IMPORTANT TO NOTE: We reside in Helotes outside of San Antonio Tx. There at two Mercedes dealers in town. Mercedes of San Antonio did not have the Cabriolet the wife wanted, and made no effort to try and locate something for us. We purchased a Mercedes 10 years ago from Mercedes of Boerne. When I called they HAD two just before I called but they were sold. The salesman said that he would check the area for something and get back to us. They never called. When I called and spoke to the same salesman you could tell that he did not remember me. I checked on line before calling and they had a couple of Cabriolets in stock but no one ever called. They were over priced anyway. I did find one in the Houston area which is in their area. I called the salesman. His answer. You will have to look at it in Houston. Our impression of these dealerships: If you don't have money pouring our of your pockets or you are not well known, too bad. This is how we ended up at Park Place Mercedes. Lucky us!!! More

Emmanuel is the 'certified' wizard of the pre-owned Benz It was a pleasure working with Emmanuel during my search for a 2017 E300: He knew the vehicle in and out, was super-responsive on email-text-calls, go It was a pleasure working with Emmanuel during my search for a 2017 E300: He knew the vehicle in and out, was super-responsive on email-text-calls, got my financing together, and all in record time. Dude even DROVE the car down to Austin to deliver to me. Best sales person in Texas - give him a raise! Dr. Jeff Wilson Austin, Texas More