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World Volkswagen

Neptune City, NJ

4.9
1,339 Reviews
World Volkswagen is the fastest growing Volkswagen store on the Jersey Shore. Located just west of exit 100 of the Garden State Parkway, we have a complete selection of new and used cars and trucks ready for immediate delivery!! Each car goes through a rigorous 118 point inspection, road test, and a complete detail. Call us today at (877) 332-8861. for a no obligation demonstration and test drive! Visit our website at www.worldvw.com for our complete inventory and for finance and lease options on the vehicle of your choice!
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4075 NJ-33

Neptune City, NJ

07753

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Showing 1,339 reviews

March 01, 2017

Great Experience Had the pleasure of leasing a car through Joe Scarpino from World Volkswagen. Joe was the consummate professional and took the time to answer all of More

by Mdig66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Alfano Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Redwood, Mark Mendez, Joseph Scarpino
Mar 03, 2017 -

World Volkswagen responded

Thank you so much for the review, Midig66! We always try to make our customers feel as comfortable as possible during the entire car buying experience, so we are glad to hear that Joe made you feel at ease! We hope to see you again soon! Sincerely, Justin Simcox, GM

February 28, 2017

Switched Quotes ery poor experience. We dealt with their online Manager, Karissa. She sent my husband a quote on a car we were interested for my daughter. However, sh More

by austen16
Recommend Dealer
No
Employees Worked With
Justin Simcox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karissa Cordoma
Mar 15, 2017 -

World Volkswagen responded

We apologize for your negative experience. Your business is very important to us and we greatly appreciate that you chose World VW. We will look into this matter and make sure something like this does not happen again. We always aim to satisfy our customers 100% of the time, so we hope that you will provide us with another opportunity in the future to show you how important your business it to us. All the Best, World VW Team

February 28, 2017

New Jetta! This was my first time at this dealership. It was the best experience. Bob got me exactly what I wanted and at a phenomenal deal. He went over everyth More

by JettaRocks!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mendez, Robert Desantis
Mar 03, 2017 -

World Volkswagen responded

JettaRocks! Thank you so much for the review, we really appreciate it! Bob really is great when it comes to making sure his customers get exactly what they are looking for. As for Mark, he wants to make sure you leave comfortable with all aspects of your new vehicle. Hope to see you again soon! Best wishes, Justin Simcox, GM

February 25, 2017

Purchase of a Used Jetta The entire experience was so positive. I usually dislike car shopping but in this case I was fortunate to have Robert DeSantis as the sales associate More

by TrafficEngineer205
Recommend Dealer
Yes
Employees Worked With
Kevin Ward, Robert Desantis
Feb 27, 2017 -

World Volkswagen responded

Hello TrafficEngineer205. Thank you for your five star review on Robert. Robert is one of our best salesmen. He is loved by his customers and I am glad you had the chance to see why. His work means so much to us. Thank you for shopping at World VW. We hope you enjoy your new vehicle. Best Wishes, Justin Simcox, GM

February 25, 2017

Great Experience!!! Robert Desantis was very professional and made me and a friend feel welcomed. Robert made our car processing very easy and quick as possible. Very inf More

by spurquick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Feb 27, 2017 -

World Volkswagen responded

Hello spurquick. Thank you for taking the time to submit your five star review on Robert. He is an excellent salesmen who is an asset to our company and a pleasure to work with. Your service was in great hands. Thank you for choosing World VW. We hope to see you again soon. Sincerely, Justin Simcox, GM

February 23, 2017

Best Dealership Experience I've Ever Had I've purchased a few vehicles before so when I first arrived to World Volkswagen I expected the same "straight to business" type of approach from the More

by Javier Melendez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Draper
Feb 24, 2017 -

World Volkswagen responded

Hello Javier. Thank you for your great review. I truly means a lot to us. It is very pleasing to hear Roy was able to get you to enjoy your car-buying experience. He is truly a great salesmen. Thank you for choosing World VW. We hope to see you again soon. Sincerely, Justin Simcox, GM

February 21, 2017

Happy I went to World Volkswagen! Great experience! Professional crew who puts the customer first. They work with your budget and get you into a great car! They had a big selection and More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean DeSantis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonard Kolomyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2017 -

World Volkswagen responded

Hello Happy Customer. Thank you for your five star review. I am glad you enjoyed your car-shopping experience with us. It was an honor to serve you. Thank you for shopping at World VW. Please enjoy your new vehicle. Sincerely, Justin Simcox, GM

February 19, 2017

Unforeseen Purchase, Fantastic Experience. One day I stopped in at World VW's service department to have them turn on some features on a used factory radio I bought so I could have more feature More

by aBMWwdriver76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Redwood, Roy Draper, Jason Forster
Feb 20, 2017 -

World Volkswagen responded

Thank you so much for the review! We are sorry that we weren't able to fix the issues with you radio, but sometimes it all works out in the end anyway! We're glad Roy was there to show you the benefits of purchasing a new Jetta and that you were willing to listen. We thank you for choosing World, and we look forward to seeing you again in the future. Sincerely, Justin Simcox, GM

February 17, 2017

Everything a car buying experience should be When it came time to trade in my diesel Jetta, there wasn't even a question that I'd return to World for a new car. I purchased a 2017 Jetta SEL and h More

by nmoked
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tony Petersen, Jonathan Redwood, Karissa Cordoma, Mark Mendez
Feb 20, 2017 -

World Volkswagen responded

We are so glad to hear that you had such a great experince with us here at World VW of Neptune! It is our goal to make EVERY customer feel like a VIP from the moment they walk through our doors, regardless of their buying intentions. Thank you so much for the review and most of all for choosing World! We hope you enjoy your new 2017 Jetta SEL! Sincerely, Justin Simcox, GM

February 16, 2017

Amazing salesman Would highly recommend this dealer to anyone and the salesman to anyone. My salesman was Bob Desantis and he made the experience super easy and unstre More

by Squid93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Desantis
Feb 17, 2017 -

World Volkswagen responded

Squid93. Thank you for your five star review on Bob. Your recommendation is greatly appreciated. Bob is one of our best salesmen. He is a huge contributor to our team. Thank you for shopping at World VW. We hope to see you again soon. Sincerely, Justin Simcox, GM

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