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Volvo Cars San Antonio

San Antonio, TX

4.2
1,628 Reviews

1326 NE Interstate 410 Loop

San Antonio, TX

78209

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Showing 1,628 reviews

February 09, 2024

Caution! ! Unless you have money to blow.Time after time this dealership has screwed me, luckily this time was only $300.00 I will drive to Austin before I use More

by Wfoldmad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ty
Feb 12, 2024 -

Volvo Cars San Antonio responded

Good Afternoon! First off, we are very sorry for missing the mark so bad on your service appointment. We make every decision with the long term relationship in mind. Please reach out to me so we can discuss the details and see if there is a path for us to earn your trust back? Thank you so much! Shawn Wilcox - Service Director - Principle Volvo - shawn.wilcox@principleauto.com

Feb 13, 2024 -

Wfoldmad responded

After a week of calling, Ty my service manager would not return any of my call. The next week I spent trying to get the GM to return a call. You have no cumuation with the customer OR you just don’t care.

February 05, 2024

Prompt and courteous. Kept me informed about my vehicle service needs. Thank you for a great experience. More

by zenaidaorozcodrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Kyle
Feb 09, 2024 -

Volvo Cars San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

February 02, 2024

Malik from Principle Volvo was amazing! He made my wife and I feel comfortable from the moment we walked in the door and throughout the entire process. What I was most impressed with was Ma More

by montemayorian3@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Edwards
Feb 04, 2024 -

Volvo Cars San Antonio responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 02, 2024

Great customer service and very friendly. Took their time with us, very thankful they even git us lunch More

by mariawhittaker72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Malik Edwards, Mark Smith, Jeremy Meurin, Marissa Rodriguez
Feb 05, 2024 -

Volvo Cars San Antonio responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 31, 2024

Excellent Service - Everyone was informative , courteous , professional and very caring in getting my car serviced . A special thank you to Daniel Lozano , as my Service Advisor More

by LMC01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lozano
Feb 02, 2024 -

Volvo Cars San Antonio responded

Thank you very much LMC! We appreciate your positive comments about Daniel and the Service Team! We look forward to seeing you again soon!

January 29, 2024

Great customer service, in and out in a timely manner, very clean shop and show room and a clean car More

by Tim.blacklock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Barton, Cody Kyle, Casey Bindseil, Shawn Wilcox
Jan 31, 2024 -

Volvo Cars San Antonio responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 26, 2024

Great inventory - great people Prompt service with great follow thru This is my fourth Volvo from Volvo of San Antonio. More

by Jmgarza107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Rueda, Casey Bindseil
Jan 28, 2024 -

Volvo Cars San Antonio responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2024

IT WAS AN ABSOLUTE JOY WORKING WITH MALIK. I HAVE NEVER LIKED SHOPPING FOR A CAR, BUT MALIK MADE IT EASY AND DOWNRIGHT ENJOYABLE. IT WOULD BE A PLEASURE TO HIGHLY RECOMMEND MALIK TO ANYON More

by NANCY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
MALIK, Malik Edwards
Jan 25, 2024 -

NANCY responded

IF YOU

Jan 26, 2024 -

Volvo Cars San Antonio responded

Hi Nancy, we're happy you found our staff to be so supportive during your experience here at Principle Volvo Cars San Antonio. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2024

Salesman was knowledgeable and polite. He was willing to go to any lengths to satisfy our needs. More

by Garza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Garcia, Jeremy Meurin
Jan 22, 2024 -

Volvo Cars San Antonio responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

January 17, 2024

My work order said that my car was washed I also messaged the dealer to see if my car was ready for pick up. I was told it was ready. I get to the Dealership and my car is not washed. If it wasn’t on my work More

by ogbustl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Perez 1573 said he washed my car and didn’t , Casey Bindseil
Jan 30, 2024 -

Volvo Cars San Antonio responded

Thank you for your feedback! We are very sorry for not following through on our committments. The weather did not allow for us to complete the wash but we should have made a special note for you. Please reach out to me as soon as you are able and we will make it right. Than you! Shawn Wilcox - shawn.wilcox@principleauto.com

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