Ultimo Motors East

Professional staff, great financing options and provided a level of service and support that made my purchase seamless. a level of service and support that made my purchase seamless. More

Chris, the sales person was great! He gave me a good deal and followed through on every detail! The dealership was fair and up front about the whole deal! He gave me a good deal and followed through on every detail! The dealership was fair and up front about the whole deal! More

Poor. Negotiated with the sales rep over a couple days only to have him come back and say another buyer put a deposit down. Negotiated with the sales rep over a couple days only to have him come back and say another buyer put a deposit down. More

STAY AWAY! I was looking into purchasing a car that I saw online, (I’m out of state) they ran my credit twice, looking for the best rate ...got approved. Agreed on price, I had to fly in check out the car a online, (I’m out of state) they ran my credit twice, looking for the best rate ...got approved. Agreed on price, I had to fly in check out the car and take it. After running my credit and agreeing to fly in on the weekend they then told me I had to leave a non-refundable deposit, for a car I didn’t drive or see in person yet. Oliver (salesman) kept telling me it was management, and if I wanted to “seal the deal, and not have the car sold out from under me” I had to put a 3500.00 deposit. That’s no way to do business. Shady Shady Shady!!!! More

I purchased two cars from ultimo motors in eight months, Here are my problems #1 the first car I bought I was promise the second key, never received it, also the Bank they used to finance my first car tol Here are my problems #1 the first car I bought I was promise the second key, never received it, also the Bank they used to finance my first car told me that ultimo motors bought extra points on the back end which inflated the interest rate and the car note. Miraculously they had the exact same car that I was looking for so I went back to try and do business with them again, SMH negotiated a price and told them that in order for me to purchase this car they would have to give me the key for my 1st car, how about they tried to tell me NO until I would not take no for an answer, they finally agreed, we put the key and a wax job on the IOU, A month of purchasing my second car and several reminders they finally got the key, the wax job was horrible, then the following week on a $73,000 car the front brakes went out, I asked them to at least cover the labor and I would purchase the brakes they said no. Also both of the rear seatbelts were broke and I did not know The extended warranty they saw me also will not cover this, The rear seatbelts are $2300 each! One got replace by Mercedes under the final warranty now I have to cover the other one, my sales rep Sam at ultimo motors was awesome and did the best he could, he was very apologetic and I was impressed by his humility, even though I knew upper management was giving him a hard time as well without him saying, but the tower/management is a bunch of young unexperienced unprofessional cocky Bratz, also this is what happens when you don’t get your car inspected from a used dealership such as Ultimo motors in Westmont before purchasing, Two cars $110,000 in eight months you would think they would be a little more hospitable. Lesson learned. More

I’ve purchase my first Jeep Grand Cherokee Summit 2015 from Nick in Westmont location.... I truly thank you Nick for your great customer service..... Andrew Baber! from Nick in Westmont location.... I truly thank you Nick for your great customer service..... Andrew Baber! More

Sold us a Maserati and a Mercedes Benz 10/28/19 check engine lights came on on both vehicles within 3 days of purchase. We took them back to Ultimo they had our vehicles for 2 days and they were not repa engine lights came on on both vehicles within 3 days of purchase. We took them back to Ultimo they had our vehicles for 2 days and they were not repaired and we have to go back when the parts come in. I can’t believe they didn’t offer any type of compensation considering the fact they sold us faulty vehicles and we had to UBer back to Indiana on the count of them saying the Maserati would be 1 hour to repair and the Mercedes would be 3. This has been the worst buying experience we have ever experienced. More