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Gerald Jones Ford

Augusta, GA

4.7
773 Reviews

3480 Wrightsboro Rd

Augusta, GA

30909

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773 Reviews of Gerald Jones Ford

June 05, 2017

Awesome Jay was awesome, he answered all 200 of my questions, was extremely friendly (and hilarious), and he helped me get the best deal for the best car. I c More

by Kristin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Williams
Jun 06, 2017 -

Gerald Jones Ford responded

Thank you Kristin, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Jay assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Warm regards, The Gerald Jones Ford Team (706) 738-8000

May 02, 2017

Best car buying experience I have ever had! John Bowers was our salesman, and he was fantastic! He had an immense amount of knowledge, and he treated us like family. Will definitely recommend! More

by Stan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Daily, Bryan Robinson, John Bowers, Troy Snow
May 02, 2017 -

Gerald Jones Ford responded

Thank you for your feedback and recommendation. We are grateful to hear that John made such a great impression on you and treated you like a family. We look forward to working with you or anyone you might send our way in the future. Warm regards, The Gerald Jones Ford Team (706) 738-8000

April 30, 2017

Alex is amazing! Our salesman, Alex, was funny and nice. He made the long wait enjoyable. Everyone we had contact with was professional. Would highly recommend to ever More

by trhodes49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Snow, Alexander Smith
May 01, 2017 -

Gerald Jones Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. We are grateful to hear that Alex worked hard enough to make your purchase enjoyable. We look forward to working with you again! Respectfully, The Gerald Jones Ford Team (706) 738-8000

April 19, 2017

THE BEST SERVICE PERIOD! I HAVE BEEN COMING TO THE DEALERSHIP OFF AND ON OVER 8 YEARS NOW. THERE IS A REASON THAT I DRIVE FROM NORTH CAROLINA TO COME THERE FOR SERVICE. THEY More

by kwaj64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Darling, Shannon Saxon
Apr 20, 2017 -

Gerald Jones Ford responded

Thank you so much for the great review of your experience at our dealership and especially with Shannon and Pete. We can't tell you enough how much your customer loyalty means to us. We are very happy that we've had the opportunity to service you over the last 8 years and we look forward to the next years! We truly thank you again and we'll see you again soon! Best, The Gerald Jones Ford Team (706) 738-8000

April 12, 2017

Love my new SUV-Mary H Bernard Pinckney was friendly and professional. He took plenty of time with us and helped us explore all our options. The sales manager and all othe More

by Mary H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Mixon, Bernard Pinckney
Apr 13, 2017 -

Gerald Jones Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Bernard and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Best, The Gerald Jones Ford Team (706) 738-8000

April 11, 2017

Extremely helpful Antonio Dunn has sold us 3 lincolns since 2012. He is always the person we go to. He is very patient and helpful. We like dealing with him because w More

by Sue39
Recommend Dealer
Yes
Employees Worked With
Antonio Dunn
Apr 12, 2017 -

Gerald Jones Ford responded

Sue, you have been doing business with Antonio and Gerald Jones Ford for years and your review is truly appreciated. We are so very pleased to hear that Antonio was very patient and helpful, and that he provided you with honest service. We appreciate building long term customer relationships and we truly value your business. All best, The Gerald Jones Ford Team (706) 738-8000

April 09, 2017

I LOVE JOHN BOWERS w/ GERALD JONES FORD I love buying from John Bowers w/ Gerald Jones Ford. He and his team always take great care of my which is why I keep coming back. John came in to s More

by TPKOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirk Doolittle, John Bowers, Shannon Saxon, Jared Gay
Apr 10, 2017 -

Gerald Jones Ford responded

Thank you so much for your feedback as well as your loyalty. We're pleased to hear that John and his team took great care of you during your visits. We appreciate building long term customer relationships and we truly value your business. Respectfully The Gerald Jones Ford Team (706) 738-8000

April 09, 2017

Pleasant Nice environment and all friendly personnel. Alex, the salesman, was very attentive. The finance officer, Bryan Robinson, was informative and pleasa More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Robinson, Alexander Smith
Apr 10, 2017 -

Gerald Jones Ford responded

Thank you so much for taking the time out of your day to share your experience with Alex and Bryan. We believe in attentive and informative customer service and we’re glad that our team made such a great impression on you. We also appreciate your recommendation and we look forward to seeing you again. Respectfully The Gerald Jones Ford Team (706) 738-8000

March 29, 2017

Ranger burning up the road!!! Shannon and staffing got this service thing down to the pat my truck runs better than ever thanks again 😎 thanks Shannon and staffing y'all are great More

by Cox a333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you so much for your review! We really appreciate your business and are so happy that Shannon and the rest of our staff could provide great service to you and your vehicle. We look forward to serving you again! Best, The Gerald Jones Ford Team (706) 738-8000

March 28, 2017

Treated like family I love your people and I highly trust your mechanics! And my van was even vacuumed, wonderful service, thank you! I will definety come back. More

by 04 Van owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Saxon
Apr 12, 2017 -

Gerald Jones Ford responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing wonderful service. All best, The Gerald Jones Ford Team (706) 738-8000

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