Moore Subaru

Subaru 4 Life I have been an owner of a 2002 Subaru Outback for the past 3 years. I had never been a Subaru guy until I drove a Subaru. I came to Subaru of Ric I have been an owner of a 2002 Subaru Outback for the past 3 years. I had never been a Subaru guy until I drove a Subaru. I came to Subaru of Richmond knowing what I wanted, a Subaru Crosstrek. My parents had generously offered to help me purchase a new car, they had already called Harry Moseley and talked to him about the cars that we were interested in. The three of us walked in on Friday morning, and I left in my new Crosstrek. Harry was very personable and still professional. Harry was really knowledgeable about the cars, and super accommodating when I asked if I could test drive a manual. Harry was super friendly and patient in answering all of our questions. Overall, this was one of my best car buying experiences ever. Hopefully, I won't have to buy another car till I am 50 with the longevity of Subarus. More

Customer-Focused Dealership After talking to Subaru owners and reading on-line reviews of dealerships in our area, we opted to visit Subaru of Richmond (although another dealer w After talking to Subaru owners and reading on-line reviews of dealerships in our area, we opted to visit Subaru of Richmond (although another dealer was closer to us). We were very happy with that choice. We also ended up with a great sales professional named Tom Yuen. He was knowlegeable about all aspects of the vehicle we were interested in and answered all our questions. There were no high pressure sales techniques used. Instead, he let the professionalism of the dealership and the Subaru reputation speak for themselves. We would definitely recommend Subaru of Richmond and Tom Yuen to anyone. More

My experience with Subaru of Richmond, Dan McNeil This is four Subaru,s I have purchased at Subaru of Richmond. I have come to think of Dan as a friend. He was always very courteous even when I wasn't This is four Subaru,s I have purchased at Subaru of Richmond. I have come to think of Dan as a friend. He was always very courteous even when I wasn't there to purchase anything. Dan has been the Sales Rep that I have went through to lease a new Subaru every time. So Dan my friend thanks for being a person that you are. I would defiantly recommend you to anyone who is interested in leasing, buying new, used ets. So thanks again for a great that you always get me. More

Hail Damaged New Vehicle Purchased a hail damaged vehicle and the dealership didn't disclose there was damage. Yes, they knew their inventory was damaged, but sold it to us a Purchased a hail damaged vehicle and the dealership didn't disclose there was damage. Yes, they knew their inventory was damaged, but sold it to us anyway. Drove 1 1/2 hours home only to find out there were 7 damaged spots. Had to return to the dealership (total of 6 hours drive time) as we live in the Northern Neck. They repaired the vehicle and we were to pick it up an meet with Harry Moseley since our selling salesman David wasn't working on Monday. Harry wasn't around so my wife drove the vehicle home. I'd say this wasn't a good sales experience, especially knowing they had a major hail storm, but sold a damaged car to a new car customer. I want everyone to know that David Lowenhagen was a true professional with excellent product knowledge. I believe he wouldn't have sold us a damaged product if he knew about it. Management surely knew the vehicle was damaged. More

Car buying made easy and fun! Dave was made us feel like his most important customers that day. He was very knowledgeable about all the car features and explained the eyesight fea Dave was made us feel like his most important customers that day. He was very knowledgeable about all the car features and explained the eyesight features in detail. We came away secure in the knowledge that we had made a good decision and thoroughly enjoyed the process. More

Best car buying experience ever! I had not purchased a new vehicle in over ten years, and was a bit apprehensive about doing so. I knew little about Subaru, other than the outstandin I had not purchased a new vehicle in over ten years, and was a bit apprehensive about doing so. I knew little about Subaru, other than the outstanding safety rating they have received. I was greeted as soon as I walked in by Cory Willoughby. He is one of the most pleasant, patient and professional salespersons I have every worked with. He answered every question thoroughly and to my understanding (and I had a lot of questions). I was thrilled to drive away that afternoon in a new 2017 Forrester, which I love more everyday I drive it. Thank you, thank you Richmond Subaru for a great experience. And head's up, Cory. I will definitely be back! More

Great Experience Buying my new Outback I had a great experience buying my new Subaru Outback and that was mainly because of the salesman I worked with. Cory Willoughby helped me get a good I had a great experience buying my new Subaru Outback and that was mainly because of the salesman I worked with. Cory Willoughby helped me get a good deal on my trade-in. He spent a lot of time explaining the "Eyesight" features and all the other features that are on the Outback. He was very patient with me, a person who is not very computer savvy. I would recommend Cory to anyone looking for a car. More

Great experience Harry Moseley was truly a pleasure to work with. He was very professional and made the first time car buying experience super easy. I didn't feel pr Harry Moseley was truly a pleasure to work with. He was very professional and made the first time car buying experience super easy. I didn't feel pressured at all which is one of the many reasons I decided to get my first car from Harry. He was very responsive to all of my questions. I ended up getting a 2017 Impreza Premium 5-door and absolutely love it! I would highly recommend Harry Moseley and folks at Subaru of Richmond. Thank you again so much Harry! More

Cory Willoughby - Excellent Customer Service Cory has helped my family to purchase two Subaru cars over the past three years. The first time we met him to by my husband's vehicle,, I was replaci Cory has helped my family to purchase two Subaru cars over the past three years. The first time we met him to by my husband's vehicle,, I was replacing his car that I totaled in an accident. We needed to have a car that would fit him since he's so tall and would give him the ability to haul things. Cory helped us to get the Subaru Outback. There was no hassles about the price and he had the accessories added that we wanted. Everything went very smooth. When it was time to buy a new car for me after 20 years, I had no idea what I wanted or who all the new safety features and electronics on a car do. Cory helped me to find a car that met my needs and was very patient in teaching me all the new technology features of the car. He also arranged for all the accessories to be added to the car so they were already installed when I picked it up to bring it home. Cory has a thorough understanding of the product line and has excellent customer service skills. I would highly recommend talking to Cory if you are looking for a new car. More

Great experience From my first web search and inquiry to the day I picked up the 2017 Forester from David Lowenhagen, I was very satisfied with this experience. David From my first web search and inquiry to the day I picked up the 2017 Forester from David Lowenhagen, I was very satisfied with this experience. David was a pleasure to work with, great product knowlege, very responsive, great sense of humor, and efficient. I would highly recommend David Lowenhagen and Subaru Of Richmond. More