Griffin Ford

Love my new Escape! I emailed what I was interested in, didn't have to wait around, everyone was extremely helpful and they worked out a better deal than any other dealer I emailed what I was interested in, didn't have to wait around, everyone was extremely helpful and they worked out a better deal than any other dealership for the same suv & got me the most for my trade in. I didn't have to sit around for long periods of time in between questions like I did at other dealerships & they got me referrals to other places for extras that I wanted on my car with great discounts, too (window tint). They were great, I'll be going back for future purchases! More

Great experience Would highly recommend Griffin. Great service and personal attention to detail. Easy finance experience and courteous.i will send my friends and famil Would highly recommend Griffin. Great service and personal attention to detail. Easy finance experience and courteous.i will send my friends and family to Griffin for further car purchases. More

Great experience Found a car I liked online and was able to quickly and easily arrange a test drive. When I went back to make the purchase the entire thing took less t Found a car I liked online and was able to quickly and easily arrange a test drive. When I went back to make the purchase the entire thing took less than 3 hours. Based on friends experiences at other dealers I know it can take much longer. More

Scion experience Easy to get along with Steve was a pleasure to buy a car from. Have bought 2 other cars at Griffin and will continue in the future. Easy to get along with Steve was a pleasure to buy a car from. Have bought 2 other cars at Griffin and will continue in the future. More

5-Star Service!! My entire car buying experience from start to finish was absolutely amazing! John Melter was extremely professional and I appreciated his patience thr My entire car buying experience from start to finish was absolutely amazing! John Melter was extremely professional and I appreciated his patience throughout the entire process. He was genuinely friendly and eager to make my visit positive and stress free. I will not hesitate to come back and would refer anyone to John! Thanks! More

My first online purchase This was my first online purchase of a new vehicle, and it was out of state. I chose Griffin Ford because they had in stock the very specific vehicle This was my first online purchase of a new vehicle, and it was out of state. I chose Griffin Ford because they had in stock the very specific vehicle I was looking for, a Ford explorer based model. The Griffen Ford website had a lot of information and tons of pictures of the vehicle so I decided to pursue the purchase. I completed the online contact form and a gentlemen from Griffen, Mark Linsmeier , contacted me back within a few minutes. I told him which vehicle I was looking at and he explained the vehicle, its history and how they acquired it, he also offered to send any additional information and pictures that I would like. He also allowed me time to think about my purchase and make sure I wanted it without the normal high pressure sales approach. He simply said when you are ready contact me back. After a few days I decided to move forward and contacted Mark back. He was delighted to hear from me and he contacted the financing department for me. That department contacted me almost immediately and I gave them my relevant details within just a few minutes. They said they would put together a financing offer and get back to me within a day, which they did. Their terms were actually lower than I was expecting and I agreed to the terms to purchase the vehicle. The financing department filled out all the paperwork and put all the documents in an overnight fedex envelope for me to sign at my convenience along with a prepaid return envelope. I sent the documents back and the same day of the return of the documents, they had completed the transaction. The only problem left was getting the vehicle some 1500 miles to my home state. Well, again Mark stepped up to the plate, he said they ship vehicles all the time and have a very trusted shipper they use frequently. Mark actually arranged all the shipping for me. The shipper called me to give me the price, which was comparable to any online auto shipping place but I have the confidence of a major dealership's endorsement behind it. So the shipper said the vehicle would arrive by the following Saturday, it arrived 2 days early !! And in perfect condition, no hassle no fuss and absolutely no problems. This transaction reminded me of shopping on amazon, it was almost one click buying but also having the support of an amazing team that is dedicated to customer service. If you are looking to buy online or buying from a different state I highly recommend Griffin and Mark Linsmeier, I will absolutely be using them again in the future. More

Easy Experience and a Great Car When I was looking at cars, I found a great selection and multiple cars that fit what I was looking for. The first car I saw I just fell in love with When I was looking at cars, I found a great selection and multiple cars that fit what I was looking for. The first car I saw I just fell in love with it. They made the decision-making process very low-pressure and made sure I could do what I needed to be certain about the car. I came out of there with a car I love and nailed my budget numbers. More

Top Shelf Service John Melter was very professional and very pleasant to deal with during our time at Griffin Ford. John showed us the carfax and all the work done on John Melter was very professional and very pleasant to deal with during our time at Griffin Ford. John showed us the carfax and all the work done on our 2006 Freestar by Griffin Ford. It was an excellent experience dealing with John. Thank You for your top notch service More

Good! Salesman John Melter was very knowledgeable and proffessional. Found the kind of car i wanted. Overall I am very satisfied with his service and my new Salesman John Melter was very knowledgeable and proffessional. Found the kind of car i wanted. Overall I am very satisfied with his service and my new vehicle. More

Respectful Sales Representative We dealt with John Melter and he was an exceptional sales person. He answered all our questions thoroughly and didn't use very pushy sales tactics at We dealt with John Melter and he was an exceptional sales person. He answered all our questions thoroughly and didn't use very pushy sales tactics at all. He was respectful and it was completely different from what I expected from a car salesman. I would recommend going through him anytime he took the information we have him and didn't try to upsell but just made what we wanted happen. Samantha the person that walks you through the loan and payment was also incredible and answered any question that we had. You have a very happy customer who would definitely come back again. More