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Volkswagen of South Charlotte
Charlotte, NC
2,013 Reviews
Thank you for visiting our website. My name is Mark Cohen. I am the General Manager/Owner here at the all new Volkswagen of South Charlotte. It is our ultimate goal here to provide you with all the information you request in an up front straight forward manner. My complete desire is to make sure that each and every customer is treated with the professionalism and courtesy that they come to expect from all of my staff.
If there is anything that I can do for you personally please do not hesitate to give me a call or visit me at the store. If you are not happy with your experience please let me know, so I can try to help.
Thanks
Mark Cohen
GM
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,014 reviews
July 07, 2017
Great Perfect Client Experience Volkswagen of South Charlotte and Al Condrey (Service Advisor) have been our dealership shop of choice since my daughter moved to Charlotte in January Volkswagen of South Charlotte and Al Condrey (Service Advisor) have been our dealership shop of choice since my daughter moved to Charlotte in January 2017. They have provided top notch client experience for the work performed on her Jetta. Definitely a dealership that takes pride in providing great service to their clients. More
by Kathy123
Employees Worked With
Al Condrey
Helpful July 06, 2017
Awesome Experience! Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend Kwasi is absolutely amazing! He made us feel so welcome and appreciated. It was the best car buying experience I've ever had. I would highly recommend. More
by lmaietta
Employees Worked With
July 03, 2017
Excellent experience, all I had to do was show up. VW of South Charlotte was able to work with my needs and come back with an excellent offer. The best part was that we were able to work it out over t VW of South Charlotte was able to work with my needs and come back with an excellent offer. The best part was that we were able to work it out over the phone and through email and when I arrived at the dealership most of the process was already complete. Thanks to the great team and my sales and leasing consultant Wale Shoetan. More
by New VW
Employees Worked With
Wale Shoetan
July 03, 2017
Great place with great people!!!! I went to the dealership for a lease question regarding turning in my vehicle. I spoke with Craig and he listened to my reasons for the turn in. He I went to the dealership for a lease question regarding turning in my vehicle. I spoke with Craig and he listened to my reasons for the turn in. He asked if I had a couple of minutes. He said he had 1 car he wanted to show me. We walked around the corner of the showroom.....and there it was!!!! The coolest looking family car I could have ever imagined!! It was a 2017 Passat R-Line in an amazing deep shade of blue. It was the only car and the only color that would have worked for my family and budget. If he had shown me any other car in any other color, I would have made the purchase. It's nice to find someone who listened to want I needed!!! More
by reddt
Employees Worked With
Alton, Craig Bryson
June 30, 2017
First car! Everybody at South Charlotte VW were very helpful and accommodating! They were patience and did not pressure me to buy a vehicle. This being the first Everybody at South Charlotte VW were very helpful and accommodating! They were patience and did not pressure me to buy a vehicle. This being the first car a purchased on my own I very satisfied with the way they went about everything. I will without a doubt do business with this dealership again. Thanks South Charlotte VW for helping me get my GLI!!! More
by coop7
June 26, 2017
Great Service Thanks again for helping me purchase my car..it was a pleasure dealing with everyone involved..highly recommend everyone to go there!!!!Great team per Thanks again for helping me purchase my car..it was a pleasure dealing with everyone involved..highly recommend everyone to go there!!!!Great team performance!!! More
by Roxmiranda07
Employees Worked With
Wale Shoetan, Rick Pitre
June 24, 2017
New Lease / Trade In Breanna was awesome, Fadi too. They got me into the car I wanted and were so helpful in getting the deal down according to my preferred terms. Breanna was awesome, Fadi too. They got me into the car I wanted and were so helpful in getting the deal down according to my preferred terms. More
by Fieldssusan
Employees Worked With
Fadi, BreAnna Griffin
June 24, 2017
Great Buying Experience Bill Patterson in the Sales Department had provided excellent service today when I decided to trade my 2017 VW Jetta SE for a new 2017 VW Jetta SE. He Bill Patterson in the Sales Department had provided excellent service today when I decided to trade my 2017 VW Jetta SE for a new 2017 VW Jetta SE. He was very nice and courteous. He was able to address all of my questions and concerns. I left the dealership with my new car without any buyer's remorse. More
by tmherman06
Employees Worked With
Bill Patterson
June 23, 2017
Great first car buying experience Breanna was helpful and direct when I went to see a 2015 vw golf. As a 1st time car buyer I was not sure how the process was like. Luckily, she made t Breanna was helpful and direct when I went to see a 2015 vw golf. As a 1st time car buyer I was not sure how the process was like. Luckily, she made the whole buying experience simple and easy More
by Jgomez
Employees Worked With
BreAnna Griffin
June 22, 2017
I came in for a lease of the 2017 Tiguan. Very friendly salesperson and got back with me very quickly to answer any questions I had. The lease information was clearly explained and he seemed k Very friendly salesperson and got back with me very quickly to answer any questions I had. The lease information was clearly explained and he seemed knowledgeable about the car but not too pushy. Good listener to see what I was looking for as a customer. More
by RoudTig
Employees Worked With
Rick, Wale Shoetan
