Lexus of Sacramento

Very professional We were very impressed with everyone at Lexus of Sacramento. Ron Kaulen was absolutely excellent and authentic. Everyone answered our questions comple We were very impressed with everyone at Lexus of Sacramento. Ron Kaulen was absolutely excellent and authentic. Everyone answered our questions completely and with respect. Thanks to Ray and Jesus for your time and consideration. We are certainly Lexus of Sacramento fans! More

Best Lexus Dealership In Northern California! I've bought 9 Lexus vehicles in the past 25 years. Lexus of Sacramento Listens to Your Wants & Needs. They Put Their Customers First! They showed me I've bought 9 Lexus vehicles in the past 25 years. Lexus of Sacramento Listens to Your Wants & Needs. They Put Their Customers First! They showed me options on my vehicle that I never knew existed. I was amazed that no other Lexus Dealership nor Employee took the time to explain. Kent was amazing. You could not ask for a more professional, courteous and knowledgeable sales person. Lexus of Sacramento will be my partner for Life! More

Third times a charm.... Returned for my third purchase in 4.5 years. A+ service from sales manager Kent. He took the time to discover my needs and recommend the complete solu Returned for my third purchase in 4.5 years. A+ service from sales manager Kent. He took the time to discover my needs and recommend the complete solution. Drove off with a brand new NX200t! I've shopped others in the area and no one compares. The delivery specialist was great and took the time to explain everything! More

Rude and Presumptous First time to :Lexus of Sac. Came into investigate the LC500. Was approached by Kent Owens, and I asked about scheduling a test drive and was told ' First time to :Lexus of Sac. Came into investigate the LC500. Was approached by Kent Owens, and I asked about scheduling a test drive and was told 'We don't schedule test drives unless someone is serious about this car." I found that rude, snide and rather presumptuous. Ive bought a number of cars over the last 10 years, this was the first time a car salesman said that before even introducing themselves or shaking my hand. I guess there must be a line out the door trying to plop 100K+ on a Lexus. With all these positive reviews Im surprised I was treated this way. I drove down to MB and instead was treated with a lot more respect. DrK More

Buying a new car was a pleasant experience! I was impressed with the very professional, friendly and very knowledgeable sales, delivery and service personnel. Every question was answered to my I was impressed with the very professional, friendly and very knowledgeable sales, delivery and service personnel. Every question was answered to my satisfaction and I received follow up calls to ensure all my concerns were taken care of. I would highly recommend Lexus of Sacramento to anyone considering buying a luxury car! Our sales representative, Don Wert, was especially helpful and made this purchase a pleasant experience! More

Mike was awesome. Very helpful. this is my 3rd lexus from this dealership. everything is great. love the service and support. Mike kennedy is amazing to work with. Thank you very muc this is my 3rd lexus from this dealership. everything is great. love the service and support. Mike kennedy is amazing to work with. Thank you very much More

FIVE STARS, purchase Very friendly, personable, patient and knowledgeable. Excellent purchase experience, I can highly recommend this dealership for friendly, helpful ad Very friendly, personable, patient and knowledgeable. Excellent purchase experience, I can highly recommend this dealership for friendly, helpful additude and excellent quality of service. I have purchased 5 new Lexus from Lexus of Sacramento. The durability, quality, attention to detail and after purchase care are really outstanding. More

Rip Off FRAUD AND RIP OFF BEWARE I had been a long time customer and have bought two cars from Lexus of Sacramento, the customer service is friendly/professi FRAUD AND RIP OFF BEWARE I had been a long time customer and have bought two cars from Lexus of Sacramento, the customer service is friendly/professional with great loaners etc. I recently took my out of warranty Lexus in for a what seemed to be a throttle issue. After "diagnosis"; I was told "The transmission is giving an error code, we recommend full replacement" They quoted $4,900.00 Something didn’t seem right and I called a AAA top rated shop and negotiated for them to put in a used unit for about $2,600.00. After having the vehicle towed; I got a call from the AAA shop and they told me the history of my computer did not show any transmissions codes ever! The AAA shop said there was an actuator code on my computer and a little troubleshooting found that there was a bad contact that needed some cleaning. The AAA shop also said my tranny fluid was super dark and recommended I have it serviced (odd thing I just had it serviced at Lexus of Sac this year!) I went down to the AAA shop and saw if for myself The next day I called the Service Manager @ Lexus of Sacramento and gave him a synopsis of what had transpired and let him know that I would give him the opportunity to explain this to me before I sought recourse. It has been two weeks and I was told he would call me the next day after he talked to his "techs" etc. Shorty Version: Lexus of Sac pushed unnecessary major repairs on me Lexus of Sac charged me for a transmission service that was not done You should not trust them....not one bit I love the brand but I will not buy a pack of life savers from that shop More

Best Car Buying Experience Ever! Love the no hassle sales. I was pleased with the price and service at L of S which is why I returned to purchase my current car. Big difference be Love the no hassle sales. I was pleased with the price and service at L of S which is why I returned to purchase my current car. Big difference between Sacramento and Roseville dealerships. More