Maplewood Toyota

Tom Westcott helped us find what we wanted! We came into Maplewood Toyota too look for a replacement vehicle with better fuel economy. Tom Westcott was helping us from the moment we hit the lot We came into Maplewood Toyota too look for a replacement vehicle with better fuel economy. Tom Westcott was helping us from the moment we hit the lot - helping us find a parking space on a busy Saturday, hearing us out, and then pointing us in the right direction. Never pushy, he had a couple of ideas and not 5 minutes after introductions he had us out on the road on a test drive. He's got a great sense of humor and so the process was fun. No other dealership we went to compared to how well we were treated at Maplewood Toyota. When we had decided on the car after thinking over the weekend, Tom was quick to act - the longest wait was to have the car cleaned and new tires put on. When it came to buying, we were in and out in an hour. The whole time we were treated with the utmost respect - like we were family. My family has always driven Hondas, but after our experience we quickly converted. We are very pleased - thanks Tom! More

40 Thousand Mile check Quick in and done. Discussed the progress. Highlighted an area that should be watched. No major problems. 21 point inspection was great. Very pleased Quick in and done. Discussed the progress. Highlighted an area that should be watched. No major problems. 21 point inspection was great. Very pleased with the service! More

Everything was so stress free. Everyone was so helpful there, I felt like I was genuinely being taken care of and treated well. I was very nervous and stressed out about going in th Everyone was so helpful there, I felt like I was genuinely being taken care of and treated well. I was very nervous and stressed out about going in there because making that large of a purpose is never fun and easy, but everyone that I dealt with made the process as stress free as possible. More

Low tech Even though the computers were down, you continue to provide great service! Your people are polite and friendly. This is a bit rare in our world. Even though the computers were down, you continue to provide great service! Your people are polite and friendly. This is a bit rare in our world. More

Great Service @ Auto Service Center; Financial, not as great The Auto Service Center always does an excellent job of getting you "in and out" regardless of appointment status; and despite being frequently overwh The Auto Service Center always does an excellent job of getting you "in and out" regardless of appointment status; and despite being frequently overwhelmed with customers. Conversely, I had to wait over 6 months for a refund check from a cancelled "key guard" key fob replacement protection plan, after speaking with at least 3 different men working in "Finance" several times; each of which assured me "the check is in the mail." More

Regular Maintenance in and out. No waiting at my appointed time. enjoyed the complimentary refreshments while waiting for the work to be done. Work was done faster than in and out. No waiting at my appointed time. enjoyed the complimentary refreshments while waiting for the work to be done. Work was done faster than estimated time provided. Always a bonus. More

Great experience Mat answered all questions. I found the process to be very easy and straightforward. I would recommend this dealship to all my family and friends. Mat answered all questions. I found the process to be very easy and straightforward. I would recommend this dealship to all my family and friends. More

Service Went in because my maintenance light was on, didn't have an appointment. Got right in and left with new tires! They checked all the levels and brakes. Went in because my maintenance light was on, didn't have an appointment. Got right in and left with new tires! They checked all the levels and brakes. More

This is my 3rd Camry purchased at Maplewood Toyota. I always appreciate the personable service I receive from the staff (sales and service) at Maplewood Toyota. That's why I continue to purchase vehicl I always appreciate the personable service I receive from the staff (sales and service) at Maplewood Toyota. That's why I continue to purchase vehicles from this dealership!!! More

Great friendly service and fast! I was so happy with the service and speed of which the transaction took place. I'm from out of town, so I wanted to hit the road. They had the Tundra I was so happy with the service and speed of which the transaction took place. I'm from out of town, so I wanted to hit the road. They had the Tundra all polished and ready to go. I rolled up, filled out some paperwork. While I were waiting, Rory showed me the features of the truck. I was on my way in no time. ! Their use of time and professionalism was impeccable. Thanks to Rory & "Internet" Kate, for such wonderful service, I love the Tundra and service, Bryan Turk More