Audi North Miami

Recall. Software update. Fantastic rep handled all of the issues. Cristina Diaz was fantastic in getting me in and out in a timely and polite manner. great new location and f Fantastic rep handled all of the issues. Cristina Diaz was fantastic in getting me in and out in a timely and polite manner. great new location and facility. More

A very nice buying experience The new facility is great and the process was seamless. The wait time was reasonable but the staff made it pleasant. Very happy with the deal I got. The new facility is great and the process was seamless. The wait time was reasonable but the staff made it pleasant. Very happy with the deal I got. More

Customer Service Visited the dealership, to have my vehicle serviced for the first time. The new facilities and customer service are top-notch. Needless to say, I was Visited the dealership, to have my vehicle serviced for the first time. The new facilities and customer service are top-notch. Needless to say, I was extremely pleased. More

Awesome 5 stars!!! Best car buying experience to date! Would absolutely do business with them again in the future! They had so many great models in stock to choose from Best car buying experience to date! Would absolutely do business with them again in the future! They had so many great models in stock to choose from and so many options available. My sales associate Christian Bastidas was extremely helpful and made sure I got the model I wanted with the options I wanted. He even followed up after delivery to make sure I was happy! Chris Atwood in the finance department took my call when I had a question i needed answered before I signed my finance papers...it was his day off..I'm pretty sure he was on a boat when he took my call..answered my question..very professional..5 stars for Chris! When the car was delivered it was beyond my expectations! Before it left the dealership, Javier Villavicencio made sure my new S3 was "online" and properly prepped for delivery. Would absolutely recommend them to anyone looking to purchase a new Audi! These guys are like family! Super easy! Beyond satisfied!!! More

Audi Maintenance Had to bring fir service and tire inspection ... they registered me promptly ( maxe appoint. In advance) in short the team are Competent , fast and co Had to bring fir service and tire inspection ... they registered me promptly ( maxe appoint. In advance) in short the team are Competent , fast and couteous- deliver as promised More

Excellent service. Took my vehicle for some moisture on my rear break light, they inmediately took my vehicle in, and order the necessary parts; also they set me up with Took my vehicle for some moisture on my rear break light, they inmediately took my vehicle in, and order the necessary parts; also they set me up with a courtesy loaner, it was perfect. Franchesca, my service advisor kept me updated the entire time, she was great! More

Excellent customer service!!!! Excellent experience today 6/24/17. Great customer service from our sales rep. Lucas kielar. Very professional, patient, understanding, and a great de Excellent experience today 6/24/17. Great customer service from our sales rep. Lucas kielar. Very professional, patient, understanding, and a great deal maker.. im glad we went to prestige audi once more as a repeat customer as the service was outstanding and they did not let me leave unhappy. They made the deal work on both ends, from my part the purchaser and their part, dealership.. excellent service from sales team and finance as well!! More

Excellent experience Outstanding service, Lucas was able to understand my needs and worked to find the perfect deal for me. Every single detail was taken into considerati Outstanding service, Lucas was able to understand my needs and worked to find the perfect deal for me. Every single detail was taken into consideration More

Stay away from this dealership! Stay away from this dealership, they have the worst service department. My Audi A4 2010 with only 90k mileage indicated yellow engine sign problem on Stay away from this dealership, they have the worst service department. My Audi A4 2010 with only 90k mileage indicated yellow engine sign problem on the dashboard it happened as I went through a huge water puddle (Miami rainy season). So I immediately took a car to a nearby Lakes Auto Center (great honest guys) the car was diagnosed with valve failure, head gasket and timing chain replacement. I called Audi dealership and they convinced me to bring the car for the second opinion. The biggest mistake. They kept my car for 4 days without telling me what's going on or giving me a loaner and then called and told me that I need to put a new engine($12k), or I should tow my car back to Lakes Auto Center. Henry and Richard gave me the worse attitude during the whole process. I felt absolutely helpless. Lexus next door was absolutely great. I love my Audi but after my experience in North Miami Prestige Auto I would never go back! Waist of time and money. Unless your car is under warranty stay away!! More

Great service, very attentive. Highly recommend dealer. Very welcoming atmosphere. Yelson from the service department was very helpful and knowledgeable. Overall staff was friendly, respectful, and courteo Very welcoming atmosphere. Yelson from the service department was very helpful and knowledgeable. Overall staff was friendly, respectful, and courteous. I would definitely recommend this dealer for taking their Audi vehicle for service. More