Mike Maroone Chevrolet West Palm Beach
West Palm Beach, FL
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64 Reviews of Mike Maroone Chevrolet West Palm Beach
Had a great experience, Ronald was friendly and easy to talk to.The finance guy made everything easy to understand. Rolled out in my new 2024 Equinox! Thanks talk to.The finance guy made everything easy to understand. Rolled out in my new 2024 Equinox! Thanks More
I took in the car for a service (balance and rotation) and also to be looked at a couple of issues (Clanking in the steering wheel column and infotainment system freezing when using maps). The dealers and also to be looked at a couple of issues (Clanking in the steering wheel column and infotainment system freezing when using maps). The dealership had my car for 3 days (Friday morning to Monday Morning). The service advisor Chris left me a text on Friday evening stating that the tech could not identify the issue and requested that I leave the car till Saturday morning to do more diagnosis. I agreed to this - guess what? I did not hear back from the service advisor on Saturday, I tried to reach out to him - but No response. This left me without a car for the whole weekend, and no loaner was provided (I guess that's the price we pay for buying a Chevy). The balance and rotation were never performed on the vehicle. And surprisingly the service manager could not identify the issue. I took him to a test drive and he still could not figure out the issue, until I pointed it out to look at a specific place. Once, I pointed it out he said "It's not going to leave you stranded on the road. you should be fine." I took it to another shop and they said there is a loose bolt in the steering column and it is good that I addressed the issue. This dealership is great for a new car purchase but their service department and their service manager do not seem to have enough knowledge on EVs. More
Impeccable from first contact through delivery- highly recommend Mike Maroone - unmatched buying experience- straightforward and customer focused recommend Mike Maroone - unmatched buying experience- straightforward and customer focused More
This was complete service satisfaction with a focus on the consumer. It saved me time, money, and effort and my car is running like new. Thanks to all the service personnel that contributed to this effort the consumer. It saved me time, money, and effort and my car is running like new. Thanks to all the service personnel that contributed to this effortless experience. More