Beck & Masten Buick GMC South

DISHONEST & BAD TREATMENT OF RETURNING CUSTOMERS Wheels & tires got stolen. Asked for appraisal to trade vehicle. Salesman Jonathan Rodriguez and Jorge Gomez manager in preowned dept.(who appraised Wheels & tires got stolen. Asked for appraisal to trade vehicle. Salesman Jonathan Rodriguez and Jorge Gomez manager in preowned dept.(who appraised the vehicle) and Tommy the shop foreman agreed there was 8K in damages. A mechanic not affiliated with the dealership inspected it and found it had NO DAMAGES!! They were lying to achieve a lower appraisal to benefit themselves even though this was the FOURTH vehicle my son bought from them. This is how you VIP your customers? IN THIS CASE A LOYAL CUSTOMER WHO RETURNED TO YOU TO PURCHASE VEHICLES FROM YOU!!!! A TOTAL OF FOUR VEHICLES!!!! NOT EVEN A LOANER CAR WAS OFFERED TO HIM WHICH IS ONE OF THE AMENITIES THEY BRAG ABOUT ON THEIR SITE!!! :( More

Excellent service Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dea Gabrielle ( Gaby) and Toni were very helpful and provided excellent service I will highly recommend getting your vehicle taken care of at this dealership More

Service experience Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she Have used Beck & Masten for service for about two years. GMC 3500 Denali and Chevrolet 3500 High Country. Always use Rosaena Vasquez for service, she is very knowledgeable and helpful. Up to date on any recalls and service needs. Returns calls promptly and calls when truck is ready for pick up. Very friendly and a pleasure to deal with. More

AC Repair AC was not working. Brought the vehicle in on a Friday just be sure that it would be serviced on Saturday. Mr. Roger Paredes assured us that the AC w AC was not working. Brought the vehicle in on a Friday just be sure that it would be serviced on Saturday. Mr. Roger Paredes assured us that the AC would be repaired on Saturday and he was correct. He also called to say that the compressor would need to be changed as well as recommended a cleaning of the inside coils. The cost of the repair were in the range of what I expected. The AC is working great. More

Oil Change, tire rotation and balance Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. More

Great service They know what they are doing. They have a great smile they have great employee they have a great attitude everybody was so awesome the manager that t They know what they are doing. They have a great smile they have great employee they have a great attitude everybody was so awesome the manager that takes care of the service department was great he's a very nice man and he greets everyone that sits down and wait for their car. More

oil change review I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come fro I love how fast and efficient these guys work. everyone is always friendly, smiling, and polite. my oil change n tire rotation was so fast. i come from Bacliff, Tx for an oil change or any other services. jamie always takes care of me. and also a young lady named Gabby! i showed up and was in and out in 50 minutes. i recommend everyone go here and its low costing. More

Thorough Service Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They Rose and Jocelyn were very helpful getting my oil change and alignment taken care of in a timely manner. They were very thorough and informative. They were also instrumental in price matching a coupon during my visit! More

Fast, friendly My experience with Beck & Masten has always been amazing. They are always nice, clean fast and friendly. I would definitely recommend any and all of m My experience with Beck & Masten has always been amazing. They are always nice, clean fast and friendly. I would definitely recommend any and all of my friends and family if they were in need of a vehicle. Thanks for making my experience memorable. More

oil change review Really like that I was able to book a same day appointment on line. I was out in 1 hour, pretty awesome! I will definitely be booking my services on l Really like that I was able to book a same day appointment on line. I was out in 1 hour, pretty awesome! I will definitely be booking my services on line. More