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Ford Country

Henderson, NV

4.6
1,454 Reviews
Welcome to Ford Country Serving Las Vegas and Henderson, NV. Ford Country is a nationally recognized and highly awarded family-owned business that has been serving the Las Vegas and Henderson communities since 1922. The owner, Gary Ackerman, is a third-generation Ford dealer that has lived in Las Vegas since 1955 and dreamed of building his own version of what a Ford store should be since he was a boy. We have a state-of-the-art facility producing a high volume yet consumer-oriented Sales, Service, Parts, and Accessories departments, as well as an on-site 50's era diner. Ford Country is an inviting one-stop shop for all your transportation needs. We look forward to you joining our family. At Ford Country, "Everything We Do Is "Driven By You!"
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280 N. Gibson Rd.

Henderson, NV

89014

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Showing 1,454 reviews

August 16, 2017

Service You can't get any return calls... called to make an appointment, was scheduled to drop the car off there in 2 weeks. When I arrived no one knew anythi More

by Tim100
Customer Service
Recommend Dealer
No
Employees Worked With
Monica Macias
Aug 17, 2017 -

Ford Country responded

Thanks for your honest feedback, Tim. Our goal is to learn from your feedback and continue to improve for all of our valued clients. If you would be willing to give us another chance, we will make sure this gets directed to the correct department. Please reach out to Monica with Customer Care Specialists at 702-558-8188 when you have a chance. We value your business and understand we can always improve so we hope to hear from you.

August 13, 2017

thanks two thumbs up for u guys! keep it up! offered great deals I ended up purchasing! Kevin Clydse & Scott Gilmore was warm, friendly and professional! More

by 3Musketeers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore, Kevin Clyde
Aug 17, 2017 -

Ford Country responded

Thank you for a great review towards our dealership. We work very hard to make sure every single step is customer satisfied! Just so you know our customer service does not stop here if there is any questions or concerns you may have please contact us directly at 702-558-8188 we have a customer service specialist Monica that will be happy to help you with anything you need, Have a wonderful day!

August 12, 2017

Excellent exceptional My sales team was outstanding. Kevin Clyde has gone above and beyond to meet all my needs. Even after purchase, Kevin has been helpful. Can't imagine More

by Tammy Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde, Kevin Clyde
Aug 17, 2017 -

Ford Country responded

With Reviews like yours provide encouraging feedback. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

August 11, 2017

Looking for least expensive third car We came to this dealership looking for a third car for the household since our son was starting school in a few days. My mother needed a car to take h More

by stacyruiz29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Gilmore, Kevin Clyde
Aug 17, 2017 -

Ford Country responded

We are excited to hear you had a great experience with one of our staff members. Just so you know our customer service does not stop here, if there is any questions or concerns you may have in the future, please contact us directly at 702-558-8188 we have a customer service specialist Monica that will be happy to help you with anything you need. Have a wonderful day!

August 10, 2017

Superb Very satisfied with the service receives by Kevin. He explained all the process needed while going through all the steps during all the paper work. He More

by Jose L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde
Aug 17, 2017 -

Ford Country responded

It's Reviews like yours that provide encouraging feedback. It means so much to us to have earned your trust in our business to make you feel comfortable. We hope to see you again in the future! Take care!

August 09, 2017

Ford Country I have been buying cars for 40 years. This was hands down the best experience I ever had. I had several, no many demands of Kevin and I let him know u More

by Marcus63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde
Aug 17, 2017 -

Ford Country responded

It's reviews like yours that provide encouraging feedback. It means so much to us to know that our sales staff took the time to make sure your car experience was comfortable and convenient for you. If you have any questions or concerns in the future we have a Customer Care Specialists Monica at 702-558-8188 that can assist you further.

August 09, 2017

Great Team! My sales team was awesome. Made my whole experience pleasant instead of a dread. Shane was so helpful, taking care of so many details. Kevin was so More

by landski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Armendariz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Clyde, Shane Wellman
Aug 17, 2017 -

Ford Country responded

We are more then excited to hear you had a great experience with a few of our sales staff. Thank you for a great review towards our dealership. We work very hard to make sure every single step is customer satisfied! If there is any questions or concerns you may have in the future, please contact us directly at 702-558-8188 we have a customer service specialist Monica that will be happy to help you with anything you need. Have a wonderful day!

August 08, 2017

Excellent Sales and Service About a month prior to purchasing my new vehicle I had my previous Ford Focus in the service Dept. at Ford Country. They were so friendly and professi More

by SCosentino74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde
Aug 17, 2017 -

Ford Country responded

It means so much to us to have earned your trust in our business, it's stories like yours that we appreciate customers like yourself. Thank you for allowing us to go above and beyond to help you purchase your second new vehicle in your lifetime. We hope to see you again in the future! Take care!

August 08, 2017

Sully's Review Buying Fords since 1951; best sales man I ever had. Very congenial and extremely customer oriented. He made sure he knew what I wanted and worked to m More

by Sully57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Clyde
Aug 17, 2017 -

Ford Country responded

These are the reviews that provide encouraging feedback to know we have the best loyal customers. We want to thank you first and foremost. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Thanks for sharing your experience with a picture, take care!

July 12, 2017

Sherri Anderson is the reason I am a ford owner! Sherri Anderson is the reason I came back to Ford. She's the best! She greets all she comes in contact with a superior experience even if it takes her More

by Tsuziqq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sherri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Henderson, Jesus Machado
Jul 27, 2017 -

Ford Country responded

Thank you for a great review towards our dealership and with our sales team. We work very hard to make sure every single step is customer satisfied! Just so you know our customer service does not stop here, if there is any questions or concerns you may have please contact us directly at 702-558-8188 we have a customer service specialist Monica that will be happy to help you with anything you need, have a wonderful day!

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