Camping World of Hillsboro

We bought a 2019 Thor 25' Motor Home-Very happy Campers! The experience was wonderful! Our salesman Ken was very helpful and walk us thru the process with ease! It was ready for us when we came to pick it up The experience was wonderful! Our salesman Ken was very helpful and walk us thru the process with ease! It was ready for us when we came to pick it up and we love it!! Thank you Camping world of Hillsboro! More

First time buyer would def recommend! Shout out to our salesman Anthony and also the gm Cameron! Walked in and towed off a brand new trailer the same day. Gave me a great deal and even thr Shout out to our salesman Anthony and also the gm Cameron! Walked in and towed off a brand new trailer the same day. Gave me a great deal and even threw in some extra goodies for this first time customer! The service department hooked it up with a new brake controller and set me up with the proper sized hitch. Not sure why all the other reviews are so bad. If you think this place is bad try going to Beaverton Toyota to get your vehicle serviced. Thanks again guys More

Pleasant Experience xceptional service from the salesperson Pat to the Sales Manager Nick and also GM Cameron. My experience with Camping World, Hillsboro was a pleasant xceptional service from the salesperson Pat to the Sales Manager Nick and also GM Cameron. My experience with Camping World, Hillsboro was a pleasant one as I had never owned a RV before. Pat was kind enough to explain the differences between the variety of motorhomes that they have in their inventory. He is highly knowledgeable and was able to keep me focused on my requirements and not try and oversell me as is often the case in many vehicle dealerships. I would highly recommend this store and would most definitely support them again. More

This place is a joke!!! Worst company ever They dont even get 1 star, they should not be in business! Too many things that has went on that I have time to write here but buyer beware if you do They dont even get 1 star, they should not be in business! Too many things that has went on that I have time to write here but buyer beware if you do business here you will regret it More

go anywhere but here Bought a new Winniebago in july 2107. 2weeks later Ac goes out. They make an appt. in 3 weeks for diagnosis. then we wait for waranty authorization ( Bought a new Winniebago in july 2107. 2weeks later Ac goes out. They make an appt. in 3 weeks for diagnosis. then we wait for waranty authorization ( 3 weeks), then order part, (3 weeks), then get an appt for the work ( 2 weeks ) So i get my new rv back by halloween. Now june 2018, my refrigerator goes out. They can make a diagnosis appt in 2weeks, submit for warranty auth. wait for part then make a service appt. so brand new rv haven't been able to use for 2 summers . This is not acceptable service for a new rv. More

Rude Sales Person Vicki My husband and I went to visit this location yesterday and it was by far one of the worst customer experience I have ever experienced. When we asked My husband and I went to visit this location yesterday and it was by far one of the worst customer experience I have ever experienced. When we asked if there were prices in the units so we did not have to keep going back and forth (car dealership like) with the sales department and waste time our sales lady Vicki just started walking away and said "whatever" and kept walking. I was so shocked that I was not sure what just happened. I don't know if she didn't think we were serious buyers therefore did not want to help us but I would not recommend this sales to anyone. She was awful and I will be purchasing a unit this week and it will not be from there. More

Horrible experience on multiple occasions They've had our trailer for a month and the only thing we needed was the kitchen faucet replaced because of a leak. My dad kept calling and leaving me They've had our trailer for a month and the only thing we needed was the kitchen faucet replaced because of a leak. My dad kept calling and leaving messages but only got one call returned and it was an excuse for the delay. We decided to go pick up the trailer today, whether it was done or not. We get there and they say the faucet will be there in three more days. My dad tells them he wants the trailer now and that he'll buy a faucet from Lowes and put it in himself. Then they tell him that our awning was damaged when they were moving our trailer around. The awning was removed and supposedly a new one ordered. They never called to tell us about the damage!! They were going to replace it and not tell us. This is a lying, underhanded company with the worst customer service. It's unbelievable! A faucet replacement taking over a month and then damage on top of that! Be warned! More

Stay away Camping world doesn't care or in my experience doesn't have to care,. I went in for a simple request as I had tried to contact them by phone with no a Camping world doesn't care or in my experience doesn't have to care,. I went in for a simple request as I had tried to contact them by phone with no answering the service phone. While there , I wasn't helped even standing at the counter, they acted as if I wasn't even standing there. They were talking of there adventures of the weekend. Again the phone rang and nobody would answer it , finally the phone stopped ringing, no one responded. I stood in front of them for approx 5-10 min. And finally asked could someone help me with a service question and a service help. They seemed as if I was a bother to them. I won't recommend them for repairs or to call. This isn't the first time there, but the response has always been the same ( who cares). I don't care for Curtis trailers , but will use them next time. More

WORST SERVICE DEPARTMENT!!!!!! WARNING!!!..WARNING!!!...WORST SERVICE DEPARTMENT!!!!...I purchased a new Forest River Class C RV from Camping World in Idaho Falls ID. Drove it back WARNING!!!..WARNING!!!...WORST SERVICE DEPARTMENT!!!!...I purchased a new Forest River Class C RV from Camping World in Idaho Falls ID. Drove it back to PDX and soon thereafter found a dead battery after sitting for a couple of days. I took it to Hillsboro Camping World. They told me it fell under the Ford warranty. I took it to Northside Ford and they replaced the battery for free and told me there is a huge draw on the battery and that's what ruined the battery over time. Ford told me they checked their systems and it was coming from the "coach" (Forest River part). I took it back to CW and they told me they would fix it. The service department told me they fixed it, I went to get it and guess what, a dead battery. I left it there. Matt called me several times over several months, telling me it was Ford's issue and even tried to get me to come and get it. It finally ended with me raising a big stink with Forest River to get it fixed. Forest River had my RV sent back to Ford. Ford said again that the problem is not on Ford's end. Forest River finally flew a guy out and it took him LESS THAN 24HRS TO FIX. The problem was a bad controller which is on the "coach" side, which falls under Camping World's responsibility to diagnose and fix. IT TOOK 7 MONTHS TO FIX AN ISSUE THAT SHOULD HAVE TAKEN A DAY OR 2 TO DIAGNOSE AND FIX. I went to go pick it up and to add insult to injury they left a bunch of there "GARBAGE" in the cab for me to clean up. I will never go back and never recommend them to anyone. I even called the service manager through all of this and he never returned my call. More

No smaller business could get away with this!! I cant even begin to explain how disgusted I am with my entire RV purchase experience. I am tempted to drop it off and tell Hillsboro, OR Camping Worl I cant even begin to explain how disgusted I am with my entire RV purchase experience. I am tempted to drop it off and tell Hillsboro, OR Camping World where they can shove it. The Parts and Service department is a wreck, they never answer the phone, they leave voicemails that explain nothing and then its like pulling teeth to get in touch with someone! When our camper was "inspected" the awning was found to be damaged. They told us 7-10 days it would be in and replaced. A month and MANY phone calls later we find out it had come in wrong part, and been reordered. A week after the expected arrival date of THAT one we started the tedious process of reaching a human again to get updates. Two days later when we finally did, the person had a difficult time getting information- like it was something only one person knew and couldn't just be looked up on a pc order form or something. We finally were told it was on back order and it could be "a long time". So, two MONTHS after purchasing the trailer, we brought it home without an awning,...and with a broken outdoor speaker cover, a missing miniblind wand, a missing propane cover, and a torn mattress (a foot long tear in the foot of the mattress)!!!!! Imagine how thrilled we were to find these things!!! So we emailed the ONLY decent person we had been dealing with, Vicki in Sales. She forwarded the list to Parts and Service. On June 6th we received another call about the awning, with no information other than to call back. Which we did. Many, many times. I left voicemails and email address. When I called again today I found out Jose is in Mexico on vacation now and he was the one who knew what was what with our trailer apparently.. It wasn't easy, but we finally found out why he called, The new awning came in! Damaged. So another was ordered, It's unknown if it was ordered express shipping or what the expected delivery date is, and Matt was "in the middle of dealing with another customer", so, you know, he couldn't sit there listening to us complain about something he "couldn't do anything about". When asked if he could at least order the other parts? "We'll see what I can do..." was the response. Not one person has offered us anything other than these words, "well it happens a lot". This is disgusting. No one could get away with running a smaller business like this, but since you are a giant cooperation apparently its okay. The awning wasn't even ordered until a month after it was supposed to be. Then the company who ships the parts keeps making mistakes and everyone just shrugs their shoulders and doesn't know what to do? Complete and utter garbage. I want to be compensated for the 2 and half months now that I hadn't been able to use my camper, for all the wasted time trying to get in touch with a human, then trying to find a human who knew what was going on, then for them treating US like WE were the ones doing something wrong, for all my wife's frustrated tears, the disappointment of my children when we had to cancel two camping trips because of all of this... and not one person has stepped up to offer a god xxxx thing to attempt to make this right. When it is time to upgrade my trailer I will finally listen to all the other reviews and I will NOT go through your company, as the closest dealer here has left me feeling swindled. More