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Brent Brown Toyota

Orem, UT

4.2
6,961 Reviews
Where we're bending over backwards to be your Utah car dealership of choice. If you are in the market for a new Toyota or Scion our friendly and knowledgeable staff is committed to making sure you drive away happy. As a leading Utah car dealership, Brent Brown Toyota sets the standard in providing excellent and reliable vehicles at our best possible prices. We understand that your new car is an investment, and we strive to meet or exceed your expectations every time you come to see us.
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1400 South Sandhill Road

Orem, UT

84058

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Showing 6,961 reviews

August 17, 2017

Always great!!! Always have great service!!! I go for regular service and they are always friendly and knowledgeable! Thank you Brent Brown Toyota! I will always come More

by Bebehuey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Bourgeois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manu
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Kyle and Manu. We look forward to seeing you again!

August 17, 2017

Butted in Line My wife showed up for a standard service without an appointment. When you do that the typical wait is 60-90 minutes, but that day it was four hours. More

by Love my Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, Maret Hunter
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Mike and Maret and that they were able to get your wife taken care of so quickly. We look forward to seeing you again!

August 17, 2017

Excellent Experience at Brent Brown Toyota The staff at Brent Brown is excellent, very friendly and knowledgeable. Josh is my service advisor and he is great. They are professional and take goo More

by Dennis N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Tanner
Aug 17, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Dennis! We are happy to hear you had a great experience with Josh. We look forward to seeing you again!

August 17, 2017

Great place! Went in for service and they got it done so fast! They are friendly and helpful. Also, honest, they won't tell you something needs to be fixed unless More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are so happy to hear you had a great experience with Joel. We look forward to seeing you again!

August 16, 2017

Peace of mind After I leave the Brent Brown dealership service department I have peace of mind that my car will be reliable for the next 5,000 miles. This is peace More

by christinesorenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Black, John Goodman
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Christine! We are happy to hear you had a great experience with Mike and John. We look forward to seeing you again!

August 16, 2017

Absolutely incredible. Our salesman, Bob Sanders, is without a doubt the best in the business. He is so kind, so personable, so caring, I have a newfound faith in the car bu More

by Gavin27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Our finance guy was great too, but I can't recall his name.
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Gavin! We are happy to hear you had a great experience with Bob. Congratulations on your new car! We look forward to seeing you again!

August 16, 2017

Great Service Toyota was great. I got the new car I wanted within about two hours. I'm excited that I don't need to worry about my car breaking down on me anymore. More

by ChelseyGannon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Casper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dallas McCaman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Pela
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Chelsey! We are happy to hear you had a great experience with Nate, Dallas and Jared. Congratulations on your new car! We look forward to seeing you again!

August 16, 2017

Oil change as requested It was time for my 2016 RAV 4 to have an oil change, and I appreciate the service provided. When we bought the car, there was a small nail in one of More

by MCR Utah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maret Hunter
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback! We are happy to hear you had a great experience with Maret and that she was able to help you with your Rav4. We look forward to seeing you again!

August 16, 2017

Oil Change Everything went very smoothly. I didn't have any issues working with the technicians or support staff. I appreciated Joel's advice. He didn't push me More

by WillP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Kitchen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Will! We are so happy to hear about your great experience with Joel. We look forward to seeing you again!

August 16, 2017

Great Service Joel did an excellent job in meeting my needs and seeing that my van was serviced correctly. Joel was very friendly. He made sure I understood what w More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2017 -

Brent Brown Toyota responded

Thank you for your feedback Kelly! We are happy to hear you had a great experience with Joel. We look forward to seeing you again!

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