Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience We have leased many cars through Klaben and this was another great experience overall. John Coco is very helpful in finding us the best deal while mak We have leased many cars through Klaben and this was another great experience overall. John Coco is very helpful in finding us the best deal while making sure that our needs are met with all aspects of the leasing process. We love our new Dodge Ram! More
disappointed spent four days calling back and fourth to make a deal to get my payment where I needed it 1:30 pm on 8/18/2017 was going to pick up the jeep at 9:30 spent four days calling back and fourth to make a deal to get my payment where I needed it 1:30 pm on 8/18/2017 was going to pick up the jeep at 9:30 am the next day 8/19/2017. well 2 hours later on 8/18/2017 I get a call bad news the jeep sold to someone else. now I cant believe the finance manager didn't catch this two deals at the same time on the same vehicle. no apology at all. update as of 12:40 pm 8/19/2017 the vehicle that they said sold to someone else is still listed for sale. More
Great dealership! Everyone was very nice and a pleasure to work with especially Antonio, Chuck, Steve and Brian. I would definitely recommend this dealership to family Everyone was very nice and a pleasure to work with especially Antonio, Chuck, Steve and Brian. I would definitely recommend this dealership to family and friends. More
Great, as always! Always a great experience when we come here. Gilbert is awesome and always helps me find a car with what I want! Won't go anywhere else! Always taken Always a great experience when we come here. Gilbert is awesome and always helps me find a car with what I want! Won't go anywhere else! Always taken care of and they always assure I leave happy and understanding how to operate everything in the vehicle! More
Very Helpful! The staff members here were all so nice and helpful! I drove over an hour and a half to view a car and they had it ready for me and welcomed me so ki The staff members here were all so nice and helpful! I drove over an hour and a half to view a car and they had it ready for me and welcomed me so kindly. The purchasing process could not have gone any smoother and everyone expressed how excited they were for me to have found the perfect first car! More
Great experience buying my first car I very hesitate with buying a car, I searched around and found these guys. They provided fast service and I would definitely go back. Great service wi I very hesitate with buying a car, I searched around and found these guys. They provided fast service and I would definitely go back. Great service with John was helpful explaining the process. Antonio was helpful knowing all the specs of the car. They did a wonderful job. More
Five Years of Stellar Service I started using Klaben when I moved back to the Stow area in 2012. The service managers are friendly, upfront, easy to work with, and they don't talk I started using Klaben when I moved back to the Stow area in 2012. The service managers are friendly, upfront, easy to work with, and they don't talk to you like you're an idiot. They explain things in detail and, when necessary, work with you to figure out what must be dealt with now and what can wait a month or two. Their prices are always fair and they always stand behind their work, which means you can take your car home knowing you won't have to worry about what you had done. When I moved to Cleveland in 2015 I tried to find a maintenance shop I liked as much as Klaben, and I couldn't! Within six months, I was driving my car the 40 minutes south to have it worked on at a shop I trust with people I trust. While I did not buy this particular vehicle at Klaben (it was purchased in Pennsylvania), they have done an amazing job taking care of me and my car and I am quite certain that, when the time comes to pass, the next vehicle will definitely be purchased there. Thanks for being awesome, guys! More
Thing get better with age! It has been 10 years since I bought a car and then it was from Don Jacobs! Nice to know that some things remain the same! It was still a very pleasant It has been 10 years since I bought a car and then it was from Don Jacobs! Nice to know that some things remain the same! It was still a very pleasant experience buying a car from Don. He and all the staff at Klaben make you feel very welcome and offer to assist with anything they can! My family are repeat buyers and Don is and will be for as long as he is at Klaben! Brian was so helpful with the financing also! He had us in and out in no time!!! All in all in was great! More
4th Vehicle This is our 4th vehicle we have purchased from Klaben, that should say it all. Our salesman Justin is great. He has always taken all the time needed This is our 4th vehicle we have purchased from Klaben, that should say it all. Our salesman Justin is great. He has always taken all the time needed to answer all our questions. He is very knowledgeible and great explaining how everything works. Steve in finance was also great getting the paperwork done in record time. More
Great experience Had a great dealer experience with Don, he was knowledgeable and helped me get into a new car with no hassle or hang up. Everything went quick and sm Had a great dealer experience with Don, he was knowledgeable and helped me get into a new car with no hassle or hang up. Everything went quick and smooth and all I had to do was test drive and sign the papers and I was on my way. More